Honda of Indian Trail
Indian Trail, NC
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I decided to sell my 2002 Honda Civic coupe and lease a I decided to sell my 2002 Honda Civic coupe and lease a new car. I visited several different dealerships in the area on July 4th 2010. My last st I decided to sell my 2002 Honda Civic coupe and lease a new car. I visited several different dealerships in the area on July 4th 2010. My last stop was Metro Honda. I had looked at and research several Hondas and decided I wanted a 2010 civic sedan. Marcus Nicholson was my salesman he was upfront and professional. Marcus listen to what I had to say and worked with me. The whole experience was quick and professional. I would defintely recommend Metro honda to anyone look for a new Honda or a used vehicle. More
Metro Honda of Union County was an exceptional dealership. All members of their staff were extremely friends and helpful. The salesman I worked with, Marcus Nicholson, was very thorough in his exp dealership. All members of their staff were extremely friends and helpful. The salesman I worked with, Marcus Nicholson, was very thorough in his explanation and description of the vehicle I was interested in. He helped me compare two different types of the model side by side and let me test drive both so that I could understand the differences. I felt that I was being treated fairly and honestly my entire experience. When it came down to discussing numbers, the Sales Manager Dwayne was very helpful and worked with me so that I could get the vehicle I wanted at a monthly payment that was comfortable for me. Gerry, who helped me with Finances, worked diligently to ensure that he kept my monthly payments in my predetermined range. He made sure that I had the best warranty for my car and a warranty that I would actually use. The staff at Metro Honda is friendly and informative and there are no pushy salesmen trying to make a deal, all they want is for you to have a great experience and that executed that wonderfully. More
Most pleasurable car buying experience I have had. Andrew did a great job showing me the vehicle and answering any questions I had, Robert did everything he could to get the figures on the deal to wh Andrew did a great job showing me the vehicle and answering any questions I had, Robert did everything he could to get the figures on the deal to where I was comfortable and within my budget, David worked through the numbers and got me the additional protection that I needed for my Pilot. I am a repeat customer and will continue to look to Metro Honda when I need a new vehicle. More
It was a pleasure working with Nelson and everyone at Metro Honda. We could have purchased our new Pilot at any of the Honda dealerships but chose to go back to Metro Honda to make the deal. We felt be Metro Honda. We could have purchased our new Pilot at any of the Honda dealerships but chose to go back to Metro Honda to make the deal. We felt better dealing with Nelson and Metro Honda. We would recommend Nelson and Metro Honda to anyone wanting to buy a Honda car or truck. We really appreciate that Nelson made sure our new Pilot was ready for pickup and any questions we had were addressed. More
Salesman was very personable and yet, professional. We felt like we were given plenty of information to make our decision on our purchase and then we were given great service in information about our new felt like we were given plenty of information to make our decision on our purchase and then we were given great service in information about our new vehicle. Like Metro Honda very much. Can't wait to see how the service stacks up to the sale. More
When I first called Metro Honda, I got Marcus. He was very friendly and helpful so I decided to go to his dealership even though it was not the one nearest to me. When I got there he showed me around a very friendly and helpful so I decided to go to his dealership even though it was not the one nearest to me. When I got there he showed me around and let me test drive the car we had talked about on the phone (a used Fit) I found that it did not have enough leg room for me because I need to keep my left knee pretty straight when I drive because of my arthritis and knee problems. We decided to try a Civic and I drove it too and loved it. I was really impressed with it. It seemed perfect for me! I have some credit problems, so he and Malachi helped me get a payment amount that I could handle. I told him that I wanted to have my son look at it with me and he did not get back from work until 4:00 that afternoon. He let me drive the car to take something to my sister-in-law because she called and needed something. I picked up my son after work in the Civic and he came back with me to Metro Honda. He was being very protective of me trying to get the best deal for me. My other son had called from Oregon. He manages a car dealership in Oregon and was telling me to some things to ask for. Marcus and Malachi were very patient and polite during that process! My sons and I were finally satisfied by 10:30 or so at night. I signed the papers. The told me that since it was so late, they couldn't try to get my interest rate down further until the next day. The next morning Marcus called and asked me to come back out because they were able to get my interest rate down 5 points and lower my payments. I worked a lot with Dave in the financial department that day and he was very helpful and pleasant. It was a much more positive experience than I was expecting and I usually hate buying a car. I would definitely recommend Metro Honda to anyone especially with Marcus, Malachi, and Dave! More
All the guys were very efficient and helful. I purchased a CRV and overall, it was a very pleasant experience. I do not buy cars very often, and I was dreading the whole process of negociating. However, I a CRV and overall, it was a very pleasant experience. I do not buy cars very often, and I was dreading the whole process of negociating. However, I was pleasantly surprised by the professionalism at Metro Honda. I checked out a few other dealerships, and these fellows beat them all, hands down! Thanks! Doris Campbell More
This was by far the best car buying experience I have ever had. Roberto and Cheyenne were both so freindly, not pushy and extremely helpful. Jeffrey (don't remember his last name) in the finance end of ever had. Roberto and Cheyenne were both so freindly, not pushy and extremely helpful. Jeffrey (don't remember his last name) in the finance end of the deal was also great to work with. Everyone at Metro Honda deserves kudos for their customer service! i will definitely recommend friends and family to them and will deal with them in the future. More
This was my first experience buying a used vehicle by searching over the internet.It was an absolute wonderful experience. Robert the sales manager was very friendly and accommadating . He actually went searching over the internet.It was an absolute wonderful experience. Robert the sales manager was very friendly and accommadating . He actually went out with his cell phone to video the ford I was looking to purchase. His decription of the Ford Explorer was on the money and very fair on the price. The salesman Nelson was awesome as well . He made the transaction smooth and effortless and even came to the airport to pick me up. I live almost 300 miles away and I would have to say I would go back to buy another vehicle from them. The used 2008 Ford Explorer was like new. I highly recomend this dealer as they have won many awards from Honda. More
My wife visited Metro Honda of Union County with interest in learning about a Honda to fit her needs. (I was away for several weeks.) Frank Clark took considerable time to show her several alternatives, an in learning about a Honda to fit her needs. (I was away for several weeks.) Frank Clark took considerable time to show her several alternatives, and let her drive them. He knew she wasn't ready to purchase, yet. After quoting with a number of dealers in the South and Southeast, we decided to purchased from Metro Honda,in large part because of Frank's help. Frank handled the sale with all of the expertise that I had come to expect from him and from Metro Honda. (Note, we hadn't purchased a vehicle for over 10 years.) Metro Honda and Frank were so much better than our previous dealer in Mississippi. His efforts for us *after* the sale were exemplary. Frank's competence, friendliness, and work ethic are factors that will lead me to Metro Honda for my next purchase. I would recommend Metro Honda of Union County, and, in particular, Frank Clark, to anyone. More