
Honda of Indian Trail
Indian Trail, NC
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I HIGHLY recommend Metro Honda of Union County. They were very friendly and helpful. They showed a geniune interest and concern for us getting the car we wanted at a price and payment we were comfortabl were very friendly and helpful. They showed a geniune interest and concern for us getting the car we wanted at a price and payment we were comfortable with. The entire atmosphere of this dealership was phenomenal! Everyone was friendly and eager to help. Gave great advice!! I will bring my Honda Pilot back there for all of the services I need and for any questions I have. They called, sent letters, etc. making sure I was satisfied and that my questions had been answered! More
We visited the dealership on a Friday evening not We visited the dealership on a Friday evening not realizing the dealership closes at 8pm. It was closer to 9pm when Stan greeted us on the lot.He of We visited the dealership on a Friday evening not realizing the dealership closes at 8pm. It was closer to 9pm when Stan greeted us on the lot.He offered to show us the vehicle we were interested in. Even though they were now closed he did not hurry us and took the time to answer questions and show us the vehicle. We returned the following afternoon for a test drive and ended up purchasing the vehicle. The staff was very friendly, honest and helpful. the showroom is clean and contemporary including a big screen tv, computers, x box and arcade games for the kids. Lunch and snacks are offered as well. Finance staff was helpful as well. Offering a great value on extended warranties. We would rate our experience at Metro Honda as excellent. As an Indian Trail resident there is certain pride in buying from our hometown dealer. Keep up the good work ! More
Excellent experience. Roberto was great to deal with. He informed me of all the car's features, without trying to up-sell me. He worked with me on the price and for the value of my trade-in. Overall, my pur informed me of all the car's features, without trying to up-sell me. He worked with me on the price and for the value of my trade-in. Overall, my purchase was a pleasant, low-pressure experience. Highly recommended! More
Nelson Baucom went out of his way to make my purchase very easy and comfortable. I felt I was in a time warp, it was as though things were as it was many years ago when the customer was king. It was a very easy and comfortable. I felt I was in a time warp, it was as though things were as it was many years ago when the customer was king. It was a very good experience. I would highly recommend this salesperson and dealership. More
The overall process from agreeing on price, establishing a financing arrangement and receipt of my new CRV was very friendly and thorough. Price was established online and the e-mail exchange with Mr. Bauco a financing arrangement and receipt of my new CRV was very friendly and thorough. Price was established online and the e-mail exchange with Mr. Baucom was quick and painless. At the dealership, Mr. Baucom took us on a test drive with the vehicle to be purchased, explained car features and gave us plenty of time to check out the car. All required paperwork was ready to be discussed and signed. Overall, Mr. Baucom was a pleasure to work with on this purchase. Similarly, Mr. Helms was extremely helpful with the financing arrangements and warranty and made the usually dreaded "back room" discussion a great experience. I would definitely recommend Metro Honda of Union County as a dealer to consider doing business with when in the market for a Honda automobile. More
Marcus and Jerry were very prodfessional, friendly and were true to their words. Marcus made our whole experience of buying the car very smooth and walked us through every details. He was ready and waitin were true to their words. Marcus made our whole experience of buying the car very smooth and walked us through every details. He was ready and waiting for us at the time decided to meet. We walked out of the dealership very satisfied and happy. I will refer all my firneds and family to Marcus and to the Metro Honda. All my lfe I have experienced the car saleman to be very pushy and shaddy, but Marcus proved me worng---there are people like Marcus who care for their clients more than the sale. More
The dealership was extremely child friendly as far as activities and interaction. The price was outstanding and I got a fair amount for my trade. The process was easy, stress-free and without pressure. I activities and interaction. The price was outstanding and I got a fair amount for my trade. The process was easy, stress-free and without pressure. I actually enjoyed my experience and LOVE my Pilot. More
We went to Metro Honda looking to trade our old vehicle for a new Honda Civic. We had experience with the service dept for our old Honda Accord but had never purchased a new vehicle at the dealership. We for a new Honda Civic. We had experience with the service dept for our old Honda Accord but had never purchased a new vehicle at the dealership. We were so blessed to have Marcus helping us. He is such a joy to work with. He is a very kind and considerate young man. We also had a terrific experience with the sales manager Robert and with Joe in the finance department. The entire process from beginning to end was such a pleasure. We highly recommend this dealership!! If you ever need a new or used car or if your current vehicle needs service - this is the place to go!! You will not be disappointed! More
This is the third new Honda I have bought at Metro. As always, the service I received was outstanding. I was especially impressed with Roberto's diligence in locating the exact car that I wanted and work always, the service I received was outstanding. I was especially impressed with Roberto's diligence in locating the exact car that I wanted and working as quickly as possible to get the car to the Metro dealership so that I could trade while in town for a limited time. The price that I received on my new CR-V was lower than the price I was given on a similar used vehicle at CarMax. David in finance was extremely helpful in finding a lower interest rate than I could find, even at the credit union which is typically lower. I'm grateful to know that I am once again driving a vehicle that is backed by the dealer and that I can call on you in the future, if needed. More
Stan and Duane were very patient with us and answered our questions as best they could. They both helped make the experience of purchasing a new car with them less stressful. It was important to my wife and questions as best they could. They both helped make the experience of purchasing a new car with them less stressful. It was important to my wife and I that we were happy with our new car and didn't feel rushed in having to make the deal. More