Honda of Indian Trail

Simply stated, we have NEVER had such a positive car-buying experience as we just had purchasing a 2011 Honda Odyssey Touring from Metro Honda in the Charlotte, NC area. We live 200 miles outside o car-buying experience as we just had purchasing a 2011 Honda Odyssey Touring from Metro Honda in the Charlotte, NC area. We live 200 miles outside of their area, and they not only provided unsurpassed customer service by phone, they also delivered our new car to us promptly and at no charge! Communication, follow-up, details, integrity...we honestly thought it was too good to be true, but we absolutely love our new vehicle and cannot recommend this dealership enough. Specifically, Malachi Smith, the internet sales manager, was terrific. He really went to bat for us on price (better than anyone else is posting for this vehicle anywhere in the Southeast) and he also added extras at no cost such as all-weather floor mats, cargo tray, wheel-locks, and mud guards. We shopped all dealerships within 200 miles of our home to ensure we got the most competitive price on this vehicle and we not only got a phenomenal price; we also got a perfect car with incredible customer service. We will not hesitate to use Metro Honda again and highly recommend them. What a unique experience! More

By far this was the best car buying experience we've ever had. The staff is easy to work with, they understand time is valuable, and strive to get you what you want as fast as possible. I would highly reco had. The staff is easy to work with, they understand time is valuable, and strive to get you what you want as fast as possible. I would highly recommend this dealership to friends and family. More

Nelson Baucom was great to work with. I had limited time available, so I did almost all of my communication with the dealership via email. On the day of purchase I was in and out in just over an hour. The p available, so I did almost all of my communication with the dealership via email. On the day of purchase I was in and out in just over an hour. The price was good, but the friendliness of the salesperson and commitment to customer satisfaction is what sealed the deal. More

I have purchased cars from Greg for several years and he I have purchased cars from Greg for several years and he has always been very helpful and honest in the cars that I have purchased from him. Stan wa I have purchased cars from Greg for several years and he has always been very helpful and honest in the cars that I have purchased from him. Stan was friendly, knowledgable and efficiently in showing me the car that I purchased. I am very pleased with the service that I received from Greg and Stan and with the 2011 Accord Ex-l. More

I wish to commed the individuals at Metro Honda who were very instrumental in getting me into a safe and modern vehicle. I was very impressed with the high level of professionalism of the Andrew, Duane and very instrumental in getting me into a safe and modern vehicle. I was very impressed with the high level of professionalism of the Andrew, Duane and David. I like the fact that I was able to talk with these personnels with ease and I appreciate the effort that Anrew took to ensure that I got to know a little about the new vehicle ( setting my favorite radio station, informing me about the care of the vehile and sentitizing me to the after care services that Merto Honda offers tto its customers. Again THUMBS UP to Metro Honda. Annett Brown-Blakeney. More

We had an excellent experience buying a new Honda at Metro. The staff were personable, helpful and made the experience stress free. We feel like we were dealt with in a fair manner without any pressur Metro. The staff were personable, helpful and made the experience stress free. We feel like we were dealt with in a fair manner without any pressure whereas at other dealerships we went to we felt extreme pressure. We would highly recommend them to others. More

We just purchased a used mini van from this auto dealer. I gave the above ratings because: 1. The personnel at Metro Honda were courtious and knowledgeable. They answered all questions and were very acco I gave the above ratings because: 1. The personnel at Metro Honda were courtious and knowledgeable. They answered all questions and were very accomodating to our needs. 2. I believe the quality of work was very good. Everyone was professional and, as earlier stated, knowledgeable. Above all, there were no pressure sales tactics. I've left car dealerships before due to these tactics and was relieved not to be put into that situation again. 3. This rating speaks for itself. 4. Given the professional, accomodtaing nature of the staff the overall experience was very pleasant. 5. Compared with similar cars on the market I believe the price was very fair. Was it great? Not great but very good. In addition to Stan Vuckovic being an outstanding help, Marcus Nicholson provided valuable service by taking me for a test drive on Stan's day off. Thanks to all. More

From the moment that we arrived at Metro Honda, we had a great experience with Marcus Nicholson and the rest of the staff. As soon as we walked in, a kind woman at the front desk offered us cookies for our great experience with Marcus Nicholson and the rest of the staff. As soon as we walked in, a kind woman at the front desk offered us cookies for our little one. After our test drive, we felt welcome while our son had to take a nap in the play area after his comfortable ride in the CR-V we were considering! It was such a pleasure to be able to sit and be comfortable, having snacks and watching a movie, while Marcus and associates worked hard to get the paperwork done. Marcus was kind, receptive, and a great professional. Your finance manager, David Helms, was extremely friendly and understanding as we signed paperwork and our sons played in his office. We also liked the up-front pricing, as it was a relief knowing that there was no need to negotiate. We actually drove over 2 hours to Metro Honda because of the superior pricing over their competition in our region of the state. We felt so excited to drive home in our CR-V that fits our larger family perfectly. This is the fourth Honda that I have owned, and hope that my old Accord, now sitting on the lot with 260,000 miles will bring someone else the luck that it brought me. We are now ready for more adventures. More

Working with Nelson Baucom and Metro Honda of Union County was a very positive experience. Mr. Baucom was extremely helpful in finding our car. He kept in touch with us as the process continued, and County was a very positive experience. Mr. Baucom was extremely helpful in finding our car. He kept in touch with us as the process continued, and was always available to answer questions and concerns. We would highly recommend this dealership, especially Nelson Baucom, as a people friendly place with very qualified personal, willing to go the extra mile to accommodate the customer in every way. Honda should be proud of this dealership and we would definitely return in the future. George and Judith Booze More

Stan guided us through all of the paperwork processing for us to complete the sale/ purchase of our new Honda Pilot. His work was thorough and professional - a very pleasant young man. David Helms, Fina for us to complete the sale/ purchase of our new Honda Pilot. His work was thorough and professional - a very pleasant young man. David Helms, Finance Manager, was equally thorough and professonal. Frank Clark was our initial contact when we walked into the dealership. We hope that our future dealings with Metro are this positive. More