
Honda of Indian Trail
Indian Trail, NC
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I have used Metro Honda for over 8 years and have always been pleased with customer service as well as vehicle service and sales. Staff is always courteous and makes me feel like I am the most important cu been pleased with customer service as well as vehicle service and sales. Staff is always courteous and makes me feel like I am the most important customer there. Nelson Baucom really understood my situation and worked hard to ensure that I got the car I wanted. I would recommend this dealership and definitely Mr. Baucom to anyone. More
An excellent experience. The smoothest car buying experience that I have ever had. Stan was very knowledgeable about the vehicle and did not try to sell us something that we were not interested in. experience that I have ever had. Stan was very knowledgeable about the vehicle and did not try to sell us something that we were not interested in. He was very helpful and could answer all of our questions that we had about the CR-V. Jerry was very helpful and explained all of the options that we had for warranty coverage and extended warranties. More
Sam was very knowledgeable and made us fill very comfortable. There was no high pressure sales tactics. The manager, Mr. Helms in finance, even the custodian all were efficient and courteous. The comfortable. There was no high pressure sales tactics. The manager, Mr. Helms in finance, even the custodian all were efficient and courteous. The dealership caters to the customer with great coffee bar, great waiting areas, even internet cafe. Great experience. More
Stan was fantastic, I was in and out without any hassles. Stan took care of EVERYTHING also provided me information against the competition and showed me why the 2011 Honda Accord was a better car for my mon Stan took care of EVERYTHING also provided me information against the competition and showed me why the 2011 Honda Accord was a better car for my money then the Nissan Altima and the Hyundai Sonata that i was planning on looking at Stan was not pushy like some of the past car sales man i have dealt with in the past also introduced us to Jeremy a service man and he gave us one of his cards and told us to feel free to give him a call incase we had any questions or if we wanted to schedule an appoitment to get our car serviced everybody that we dealt with at Metro Honda was great and friendly we definatly reccomend metro to all of my friends and family... More
I would highly recommend Metro Honda in Indian Trail to everybody.Everyone is so friendly and nice and they work with you to try and work things out to your advantage the way you want them.Stan and Duane w everybody.Everyone is so friendly and nice and they work with you to try and work things out to your advantage the way you want them.Stan and Duane were both great to work with as well as the guy that did all the paperwork for us,I think his name was Mike.Should I decide to trade my vehicle in the future,Metro Honda will be the first place I will go. Vick and Jane Smith, Marshville, NC More
I had a wonderful experience when buying my car from Matt Hatfield at Metro Honda. This was the first time I had ever bought a new car and was intimated by the process. After being discouraged at other loc Hatfield at Metro Honda. This was the first time I had ever bought a new car and was intimated by the process. After being discouraged at other local Honda stores, I was pleasantly surprised by my experience with Metro Honda. They responded to all of my emails quickly. Worked with me on the price and were able to find a vehicle with all the options I wanted! At other dealerships I was pressured by the salesmen and managers. One place even took my car for "appraisal" and wouldn't give it back to me. None of this happened at Metro Honda, they were on the up and up the entire time. I would definitely recommend giving this place a try. More
Great experience! Normally, I do not enjoy buying cars. But the folks at Metro Honda have it figured out. No games, no misleading gimmicks, just a fair price on a great car! After shopping several dealer But the folks at Metro Honda have it figured out. No games, no misleading gimmicks, just a fair price on a great car! After shopping several dealers online, one dealership stood out. Nelson contacted me quickly with the most competitive quote, followed up with me to make sure I received it, and was helpful with all aspects of the sale, including getting me a fair offer for my trade. The management staff was superb and fully involved every step of the way. I was introduced to one manager, Daniel Phannareth, soon after I arrived. He and Nelson made sure that my purchase experience was easy, straightforward, and comfortable. The video lounge and games, popcorn, Starbucks Coffee, and friendly staff make this a place I enjoy visiting. It's not your typical car dealership! I look forward to a long relationship with Metro Honda and would highly recommend them if you're in the market for a new car. Two thumbs up! More
We have not purchased a new vehicle in 12 years and this was a totally pleasant experience from the moment we walked into the dealership. Marcus was friendly, informed, professional, allowed us to make up was a totally pleasant experience from the moment we walked into the dealership. Marcus was friendly, informed, professional, allowed us to make up our minds and we will highly recommend him and the dealershp (financing was a pleasure also). More
I needed a vehicle but not the hassle of a pushy salesman. The Sales Associate that worked with me was well mannered, friendly, patient and most of all honest. I inquired about numerous vehicles, salesman. The Sales Associate that worked with me was well mannered, friendly, patient and most of all honest. I inquired about numerous vehicles, different makes and models, and he was extremely knowledgeable about the vehicles. I didn't experience any pressure to buy a vehicle which made me comfortable with my purchase decision. Thanks for the pleasant experience Metro Honda. More
overall everyone that worked with us was so friendly and pleasant to talk to.,Never been to a car dealer were I didn,t feel any pressure to buy a vehicle. Was very happy the way everything turned out.I wou pleasant to talk to.,Never been to a car dealer were I didn,t feel any pressure to buy a vehicle. Was very happy the way everything turned out.I would recommend this dealership to all of my friends and co-workers. More