Honda of Indian Trail

First great experience I've ever had car shopping! No haggle or hassle. Everyone was very friendly, trustworthy, and knowledgable. The maintenance shop is very nice as well. Very smooth and quick transac haggle or hassle. Everyone was very friendly, trustworthy, and knowledgable. The maintenance shop is very nice as well. Very smooth and quick transaction. Will definitely do business again in the future! Thanks! Mike Voelkers More

Beyond sales this dealership doesn't care! Should be typical considering car dealerships but if you really wanna know if they "care" about your business, trying calling and dealing with them after you'v typical considering car dealerships but if you really wanna know if they "care" about your business, trying calling and dealing with them after you've bought the car. I called to cancel my GAP contract and left David-Finance mgr. a vm and after not hearing back from him left a mess. for the GM-Greg who also didn't return my call! BAD customer service! I finally had to call my original sales person who did help me but I was still bothered that I couldn't get a call back from the previous two. Especially a manager. My philosophy is that you treat all customers good even after they buy because it can make all the difference in the world in them deciding to come back to you in the future. As for the purchase, I got the car I wanted but the haggling over price and payment was as much a headache as anywhere else and I actually ended up higher than I really wanted. Over all I'm satisfied with my car but with all else considered I have to say that I will not be buying my next Honda here. More

James MacKay and David Helms were both a pleasure. I would highly recommend Metro Honda and the individuals to friends and family. I was quite impressed with the cleanliness of the dealership and the p would highly recommend Metro Honda and the individuals to friends and family. I was quite impressed with the cleanliness of the dealership and the perks that are offered at the dealership. Thanks! More

I went to Metro to look at a 2011 Honda CRV EX-L. I new the value of my trade-in, Honda's sticker price and the two options I wanted to add. Therefore, I had formulated the price I was willing to pay. I h the value of my trade-in, Honda's sticker price and the two options I wanted to add. Therefore, I had formulated the price I was willing to pay. I had spoken to Nelson the previous day, my wife and I drove my trade-in to Metro and 45 minutes later Nelson and I shook hands and the deal was done!! Oh, the price I paid was LOWER then the price I was willing to pay (don't tell Nelson, it's my little secret). I was introduced to the sales mgr., financial rep., service mgr and receptionist. I guess the old addage is true, "the further u get from a big city (Charlotte) the nicer people are" Its nice to have a hand shake mean something!! Sincerely; Tom Baartholomew More

This is my fourth (4) car (Honda) purchased at Metro Honda and I would and will continue to by every car from here and also get each car serviced (the best) as well. I have never been to, purchased or h Honda and I would and will continue to by every car from here and also get each car serviced (the best) as well. I have never been to, purchased or had my cars serviced at a a better Dealership - hands down, by far the BEST! Each and EVERY employee is a professional, they know me by name and always speak - they simply go out of their way to be the best and it shows. More

My experience with Metro Honda was very positive. Metro Honda was the only dealership that provided the requested internet quote. Mr. Baucom was friendly, courteous and informative. There was no pressure Honda was the only dealership that provided the requested internet quote. Mr. Baucom was friendly, courteous and informative. There was no pressure and buying experience was very positive. I would definately recommend Metro Honda to anyone thinking of purchasing a new vehicle. More

In the many times I have had my car serviced at this dealer, John has been without exception extremely helpful. He has repeatedly gone out of his way to make sure I receive the best possible service. My dealer, John has been without exception extremely helpful. He has repeatedly gone out of his way to make sure I receive the best possible service. My last experience there in early March 2011 was so excellent that it inspired me to come here to write this review. The best experience I have had with auto service in 26 years of driving. Thank you so much! Thanks John, Todd Freund More

The dealer tricks lead to a great distrust in your sales management team. In discussing car pricing, the sales manager said " we can get close to what you are looking for". I verbally expressed what we were management team. In discussing car pricing, the sales manager said " we can get close to what you are looking for". I verbally expressed what we were looking for and after a lot of waisted time and being promissed we would be close, the price came in nearly 50% higher then discussed. VERY BAD BUSINESS! VERY RUDE! VERY DISHONEST! Tom Schiller More

Well we finally did it! Were going to get a new(used car. Well we finally did it! Were going to get a new(used car. The experience of trying to find that" perfect one," isn't all that easy. We started Well we finally did it! Were going to get a new(used car. The experience of trying to find that" perfect one," isn't all that easy. We started out at Hyundai. We went through four differant people, all just as persistant. Noone would listen to us when we said we were just looking tonight and that we wouln't have an answer. Persistance is one thing, obnoxios is another. So the following day we took my friends advice and went to Metro Honda. There we proceeded to meet James. He was quite pleasant and took the time to ask us what we wanted in a car and what we did'nt. I am not an easy customer. We looked at alot of cars. None really appealed to me. I wanted leather seats, but we all have our limits on how much we can afford Any how we went home to discuss our days findings and decided that we would look a few more places and then go back to see James because he was the most straight up person to speak with so far. I am pleased to say that because of James' patience and willingness to put up with what we put him through with a smile the whole time, we have the perfect car for us! Also with LEATHER SEATS! yeah! We just want to say thank you to everyone at Metro Honda for all your help and kindness. We will definately refer you to others. Also thank you to David(manager) and David(finances). Sincerely, Desiree and Sergei Kondratjuk More

This was a very nice experence. I do not usually like dealing with car salesmen but this has changed my mind on car dealers. He was very knowledgeable and helpful. I will refer all my friends and family dealing with car salesmen but this has changed my mind on car dealers. He was very knowledgeable and helpful. I will refer all my friends and family to him. Thanks again for the great service. You will always get our business. More