
Honda of Indian Trail
Indian Trail, NC
Filter Reviews by Keyword
By Type
Showing 480 reviews
This is the second vehicle my husband and I have purchased from Stan this year. The first one was a new Accord for my husband. This purchase on May 16th, 2011 was for a used Accord for myself. Stan purchased from Stan this year. The first one was a new Accord for my husband. This purchase on May 16th, 2011 was for a used Accord for myself. Stan worked hard to locate a vehicle in Metro Honda's inventory that meet the specifications that I was looking for and needed in used vehicle. I finally found an Accord EX-L V6 that was just what I wanted! He was quick in taking care of the paperwork. While he was doing so, we had the opportunity to enjoy the customer lounge, watching television, playing video games or grabbing a cup of coffee. When it came time to take care of the financins, David Helms was great and had everything lined up. I have recommended this dealership to several people and have referred them to deal with Stan as he is very pleasant to deal with. More
The whole purchasing process took longer than I expected. We got to the dealership at 10:15 and didn't leave until 3:00. We knew the car we wanted by 11:00 and spent much of the day sitting around the deal We got to the dealership at 10:15 and didn't leave until 3:00. We knew the car we wanted by 11:00 and spent much of the day sitting around the dealership. The dealership did have a hotdog/hamburger vendor with free lunch for us, and there was a nice big screen TV showing movies. More
I enjoyed negotiating with the Salesman (Stan) and also the Sales Manager, whom I cannot remember his name. I especially liked how he came back after I made an offer, stuck out his hand and said we have a the Sales Manager, whom I cannot remember his name. I especially liked how he came back after I made an offer, stuck out his hand and said we have a deal. I was sold on the car the instant I drove it, and my wife gave it a thumbs up. Now that I've driven it about a week, I am even more satisfied with the car. It's smooth, economical, comfortable, and attractive. I've already sent a co-worker to see Stan about a purchase. I hope he buys one. Thanks so much . The best transaction I've ever had!!!! More
I found my experience with Lance Russ and the Honda Dealership team to be expectional. I was treated with respect and kindness. Lance was great about going over all the cars features and what to expe Dealership team to be expectional. I was treated with respect and kindness. Lance was great about going over all the cars features and what to expect from the car. I would recommend them to anyone who needs a used or new vehicle. Thank you for being so wonderful! : ) More
I just bought a civic and a pilot at metro from matt hatfield.i traded a pilot witch was the first vehicle i bought from metro.they work out the best deals! the other car i traded in was a accord i boug hatfield.i traded a pilot witch was the first vehicle i bought from metro.they work out the best deals! the other car i traded in was a accord i bought from crown honda of charlotte.dont need to say much about why i dont shop there anymore but metro is got a honest,trustworthy,knowledgeable staff in service and sales> plus matt know how to make great deals! More
The professionalism and service of this location was outstanding! I can not say enough good things about Metro Honda. I was very concerned about getting the right car for me and at the right price. Fran outstanding! I can not say enough good things about Metro Honda. I was very concerned about getting the right car for me and at the right price. Frank and Dwayne were very helpful and courteous, no pressure just service. I not only got a letter making sure I was happy with my purchase but a phone call as well. What dealership does that? Metro Honda! I know I've made the right choice and will be very happy knowing I have bought a dependable car from great people! More
My salesman, James, was honest, friendly, and extremely helpful in selecting my new vehicle. He allowed me to take my time in selecting the vehicle I wanted and was very patient during the decision process helpful in selecting my new vehicle. He allowed me to take my time in selecting the vehicle I wanted and was very patient during the decision process. The financial officer, David, helped seal the deal by finding a price that would fit my budget and explaining all of the details of the purchase, such as warranty, gap, and papers being signed. Once the deal was completed, my new vehicle was washed and filled with a full tank of gas. James took the time to explain all the features of the vehicle and any questions I had. When I purchase a new vehicle a few years down the line, I will definitely consider Metro Honda as the first dealership to go to. I highly recommend anyone looking to purchase a new Honda in the Charlotte/Monroe area to do the same. More
Frank was great and did not rush you to buy a vehicle. He was very thorough with explaining everything about the car. David was very nice and caring. He helped me to get the best price with a great warra was very thorough with explaining everything about the car. David was very nice and caring. He helped me to get the best price with a great warranty on my vehicle and is an excellent. I will definitely do buisness with Metro Honda again. More
Excellent dealership in all aspects. It was the best car buying experience I have ever had and I am very critical on professionalism. I believe it is all about a win - win for both the customer and the deal buying experience I have ever had and I am very critical on professionalism. I believe it is all about a win - win for both the customer and the dealership. My experience with Metro Honda of Monroe, North Carolina was an excellent experience. The dealership goes above and beyond! More
I found Matt Hatfield to be mindful of what I was looking for mw while trying to get the best overall outcome for me as well as Metro Honda. This is the 2nd car I have bought from him. In 2009 my son and his for mw while trying to get the best overall outcome for me as well as Metro Honda. This is the 2nd car I have bought from him. In 2009 my son and his wife also bought from Matt after I referred them. Matt has become a good friend in the past two years.I would not hesitate to buy another car from Metro just because I know that I can trust Matt. I have owned 15 honda cars since 1971. I left my previous dealer because of trust issues. This is something that means a great deal to me and my family. My thanks to Matt and the entire staff for making my buying experience one of the best ever. More