Honda of Indian Trail

I just bought a civic and a pilot at metro from matt hatfield.i traded a pilot witch was the first vehicle i bought from metro.they work out the best deals! the other car i traded in was a accord i boug hatfield.i traded a pilot witch was the first vehicle i bought from metro.they work out the best deals! the other car i traded in was a accord i bought from crown honda of charlotte.dont need to say much about why i dont shop there anymore but metro is got a honest,trustworthy,knowledgeable staff in service and sales> plus matt know how to make great deals! More

The professionalism and service of this location was outstanding! I can not say enough good things about Metro Honda. I was very concerned about getting the right car for me and at the right price. Fran outstanding! I can not say enough good things about Metro Honda. I was very concerned about getting the right car for me and at the right price. Frank and Dwayne were very helpful and courteous, no pressure just service. I not only got a letter making sure I was happy with my purchase but a phone call as well. What dealership does that? Metro Honda! I know I've made the right choice and will be very happy knowing I have bought a dependable car from great people! More

My salesman, James, was honest, friendly, and extremely helpful in selecting my new vehicle. He allowed me to take my time in selecting the vehicle I wanted and was very patient during the decision process helpful in selecting my new vehicle. He allowed me to take my time in selecting the vehicle I wanted and was very patient during the decision process. The financial officer, David, helped seal the deal by finding a price that would fit my budget and explaining all of the details of the purchase, such as warranty, gap, and papers being signed. Once the deal was completed, my new vehicle was washed and filled with a full tank of gas. James took the time to explain all the features of the vehicle and any questions I had. When I purchase a new vehicle a few years down the line, I will definitely consider Metro Honda as the first dealership to go to. I highly recommend anyone looking to purchase a new Honda in the Charlotte/Monroe area to do the same. More

Frank was great and did not rush you to buy a vehicle. He was very thorough with explaining everything about the car. David was very nice and caring. He helped me to get the best price with a great warra was very thorough with explaining everything about the car. David was very nice and caring. He helped me to get the best price with a great warranty on my vehicle and is an excellent. I will definitely do buisness with Metro Honda again. More

Excellent dealership in all aspects. It was the best car buying experience I have ever had and I am very critical on professionalism. I believe it is all about a win - win for both the customer and the deal buying experience I have ever had and I am very critical on professionalism. I believe it is all about a win - win for both the customer and the dealership. My experience with Metro Honda of Monroe, North Carolina was an excellent experience. The dealership goes above and beyond! More

I found Matt Hatfield to be mindful of what I was looking for mw while trying to get the best overall outcome for me as well as Metro Honda. This is the 2nd car I have bought from him. In 2009 my son and his for mw while trying to get the best overall outcome for me as well as Metro Honda. This is the 2nd car I have bought from him. In 2009 my son and his wife also bought from Matt after I referred them. Matt has become a good friend in the past two years.I would not hesitate to buy another car from Metro just because I know that I can trust Matt. I have owned 15 honda cars since 1971. I left my previous dealer because of trust issues. This is something that means a great deal to me and my family. My thanks to Matt and the entire staff for making my buying experience one of the best ever. More

Stan was great to work with. Very respectful and didnt waste our time. He was great to follow up with us and did everything he could to earn our business. The dealership was very efficient at providing o waste our time. He was great to follow up with us and did everything he could to earn our business. The dealership was very efficient at providing our paperwork in a timely manner. Overall great experience and we love our honda. More

It was a pleasure working with James. From the moment I walked into the showroom, he was friendly and willing to find me the perfect car. When it came down to the financing David make the process even easi walked into the showroom, he was friendly and willing to find me the perfect car. When it came down to the financing David make the process even easier. Everyone was extremely nice and patient through out the entire purchase process. I am very pleased with my purchase and would definitely recommend Metro Honda. More

First great experience I've ever had car shopping! No haggle or hassle. Everyone was very friendly, trustworthy, and knowledgable. The maintenance shop is very nice as well. Very smooth and quick transac haggle or hassle. Everyone was very friendly, trustworthy, and knowledgable. The maintenance shop is very nice as well. Very smooth and quick transaction. Will definitely do business again in the future! Thanks! Mike Voelkers More

Beyond sales this dealership doesn't care! Should be typical considering car dealerships but if you really wanna know if they "care" about your business, trying calling and dealing with them after you'v typical considering car dealerships but if you really wanna know if they "care" about your business, trying calling and dealing with them after you've bought the car. I called to cancel my GAP contract and left David-Finance mgr. a vm and after not hearing back from him left a mess. for the GM-Greg who also didn't return my call! BAD customer service! I finally had to call my original sales person who did help me but I was still bothered that I couldn't get a call back from the previous two. Especially a manager. My philosophy is that you treat all customers good even after they buy because it can make all the difference in the world in them deciding to come back to you in the future. As for the purchase, I got the car I wanted but the haggling over price and payment was as much a headache as anywhere else and I actually ended up higher than I really wanted. Over all I'm satisfied with my car but with all else considered I have to say that I will not be buying my next Honda here. More