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Honda of Indian Trail
Indian Trail, NC
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Great buying experience I HATE buying cars! Honestly, I would rather drink a gallon of battery acid. For the first time in my life, I ENJOYED a car buying experience and eve I HATE buying cars! Honestly, I would rather drink a gallon of battery acid. For the first time in my life, I ENJOYED a car buying experience and even had FUN in the process. I was looking for a used car with low mileage. Ben Cornwell was terrific. He listened to my criteria and budget and presented me with two options. Both great choices. We had a very friendly dialogue (no pressure whatsoever) and shook hands in a short time. Ben found me a great pre-owned civic that fit my needs perfectly. Ben was professional and flexible, answering every question and solving every problem that came up. Great guy to work with. I would highly recommend talking with him at Metro Honda. More
Excellent & Professional Service 1st contacted Ernie by phone in December 2017 but finally went into the dealership in May 2018. Told Ernie I only wanted to test drive a CRV, not buy 1st contacted Ernie by phone in December 2017 but finally went into the dealership in May 2018. Told Ernie I only wanted to test drive a CRV, not buy when I went to the dealership. Ernie was very professional and helpful but not pushy. Went to a few other dealerships, where I experienced less than satisfactory service so I returned to Metro Honda and purchased my 2018 CRV. Ernie continued to be helpful, respectful and professional. Thanks Ernie. Great service. More
Great sevice I want to give Mr. Erine Kennison a thank you for servicing me towards purchasing my car. He was very professional and courtious. A great sales consul I want to give Mr. Erine Kennison a thank you for servicing me towards purchasing my car. He was very professional and courtious. A great sales consultant. Thank you to all the Metro Honda representatives. More
This is my first and last time foe service. Very rude personal on the register. Takes 1.5 hour to change oil. In the waiting room nothing for snack just water and nasty coffee. Very rude personal on the register. Takes 1.5 hour to change oil. In the waiting room nothing for snack just water and nasty coffee. More
Tire repair Excellent service always! They repaired my flat tire and I was on my way. Speedy service and very professional. Super service from repair to checkout. Excellent service always! They repaired my flat tire and I was on my way. Speedy service and very professional. Super service from repair to checkout. Definitely recommend Metro Honda. They are the only ones I let service my Honda CRV. More
Service Just a great service department. Always friendly and professional. Always feel that they appreciate my business. Car is always serviced correctly the Just a great service department. Always friendly and professional. Always feel that they appreciate my business. Car is always serviced correctly the first time. Comfortable waiting area as well. More
Service Feedback. Great customer service. Good entrainment while you wait. Good quality service you can depend on. We have been lucky to have Frank advising us. He i Great customer service. Good entrainment while you wait. Good quality service you can depend on. We have been lucky to have Frank advising us. He is awesome.. More
Excellent Service Always professional and they explain to you if anything needs to be done other than the service you came in for. The service check in is very clean an Always professional and they explain to you if anything needs to be done other than the service you came in for. The service check in is very clean and in the waiting area is welcoming with a current movie playing and the coffee and popcorn make it special Really all the employees are very helpful and all have a smile to greet you. More
Great Car Buying Experience I had the best car buying experience I ever had at Metro Honda. Arnold Tracy was very knowable and made good recommendations on features. As per my re I had the best car buying experience I ever had at Metro Honda. Arnold Tracy was very knowable and made good recommendations on features. As per my research, I was quoted a fair price on my new vehicle by the sales team. The finance manger provided a smooth process to complete the sale. I would highly recommend this dealership if you are looking for a new or used Honda. More
Malachi Smith #1 sales represrntative Working with him was the best experience that I have ever had. He was extremely knowledgeable and patient. Even after the purchase he was the same whe Working with him was the best experience that I have ever had. He was extremely knowledgeable and patient. Even after the purchase he was the same when we had other questions. Excellent customer liaison!! Thank you...we for sure will be back. More