Honda of Indian Trail

Ashley Valdez at Metro Honda I bought a Honda Accord yesterday from Ashley Valdez at Metro Honda in Union County. If you're like me, you dread having to deal with car salesman an I bought a Honda Accord yesterday from Ashley Valdez at Metro Honda in Union County. If you're like me, you dread having to deal with car salesman and be subjected to the car buying process. However, Ashley did not play games with us. She was not pushy and gave us time to consider our purchase. In the end, we reached a deal that worked for all parties involved. In addition to Ashley, her manager and the dealership finance manager were also friendly to deal with and tried to accommodate our situation as best as possible. They also did a stellar job detailing our new car for us prior to leaving the dealership. Overall, I would buy another Honda from Metro Honda and would not hesitate driving 1.5 hours again to do so. More

J.R. Raulerson at Metro Honda We received top notch customer service from JR Raulerson. We contacted him in the morning via email about a specific Accord. He had it waiting up fron We received top notch customer service from JR Raulerson. We contacted him in the morning via email about a specific Accord. He had it waiting up front for us when we arrived that same evening. We bombarded him with questions and he knew the answer and had proof of the specifics ready for us in detail. He was very patient as we test drove, etc. As we negotiated a fair deal, he was extremely patient and didn't get flustered. I would say he was the best car salesman we've ever worked with. great attitude! More

Typical Old School Sales Experience We've had our 2008 Accord serviced at this dealership for 2 years and have nothing but great things to say about that team of people, always helpful a We've had our 2008 Accord serviced at this dealership for 2 years and have nothing but great things to say about that team of people, always helpful and considerate. They sent a car to pick up my wife from the scene of a wreck we had, while we were on our way to pickup the car from being serviced, top notch. Service department was always great experience and very competitively priced. I'll save all the details but the sales experience was your typical nice guy routine till it's time to talk price, a lot of waiting around while they sit around behind the glass with the sales manager talking about whatever it is they sit around talking about. At one point, I was told they were "making phone calls" to get me the best price, before they made an insulting $2k below kbb offer for trade and a $900 under sticker price offer, with $900 of dealer added upholstery and nitrogen added back on top, so a sticker price offer. I wonder who they were calling, maybe for take out. I ultimately walked out on negotiations after Carlos the sales person became insulting about our decision making process and my need to make any final decision with my wife who was home with the new baby. I ultimately bought a Subaru. This soured my Honda experience after 13 collective years of Honda car ownership. Be prepared for an old school multi layered negotiation routine at this dealership! More

Metro Honda Made me write my First Review. I have never written review for any thing this is my first review and one star rating is after careful consideration and thought felt the experience i I have never written review for any thing this is my first review and one star rating is after careful consideration and thought felt the experience i had no one else should have. The salesman (JR) was very customer friendly i was in process of buying a 45K car and as a customer you will negotiate and try to get best price salesman and his manager were trying to explain their price point and we were about to close the deal but looks like owner or store manager just jumped in the discussion between 3 of us without any introduction to me and told me he is not ready for negotiation of price and take my business some where else. Even salesman and his Manager were surprised with the reaction. My family and even my 10 year old son felt very bad and felt like why did we go to Metro Honda. I have also servicing my other Honda vehicle with for a while now but after these behavior I fell my loyalty is not regarded and I am going to stop that as well. I felt owner or store manager (who ever he might be) is needs to learn how to behave with customer especially with existing customer whey they have been loyal and you just cannot ripe them off. Just thought to write this so that other customer were aware and what they can expect. More

Happy and Satisfied Customer Jane McNeely We were looking for a black Honda Civic 2006 - 2008 for my daughter and Melissa Ledford called us right away with one that came in. Jane McNeely We were looking for a black Honda Civic 2006 - 2008 for my daughter and Melissa Ledford called us right away with one that came in. It was reasonably priced and my daughter has really loved driving it and we are enjoying the great gas mileage it has to offer. Thank you Melissa for helping us with finding the right car for our daughter. You are awesome. More

Being helpful to senior. I just made a purchase from Joe Esda. He was super friendly, not persuasive and didn't mind going slow and explaining everything to me. I would reco I just made a purchase from Joe Esda. He was super friendly, not persuasive and didn't mind going slow and explaining everything to me. I would recommend him to anyone looking for a new or used vehicle. Even after I left the dealership and was headed home in my new Accord, Joe came to my rescue. I had different things beeping and was scared I was going to mess my new car up. So I pulled over called Joe and he came to help me out. Now that's what I call service with a smile. Make Metro Honda of Union County you next stop for a car and ask for Joe! More

jamie dorton The entire experience was a breeze. Ashley was very helpful and made the process enjoyable. I will definitely go to Metro Honda again. Thanks again. The entire experience was a breeze. Ashley was very helpful and made the process enjoyable. I will definitely go to Metro Honda again. Thanks again. More

went in to refi and ended up with new car and lower payment thanks to Joe Esda our sales person and to Ilan Leviev finance manager. We got out of our not so old car and go a new car with a lower car payment. th thanks to Joe Esda our sales person and to Ilan Leviev finance manager. We got out of our not so old car and go a new car with a lower car payment. this is the third car we have gotten here and we will be back for more. Thank you again for all the help. Joe showed us all the thingamabobs in the car and set up my blue tooth so so nice. More

Helpful, informative, laid back, not pushy, good listener Our Honda Salesman was Stephen Wayne Harget at Metro Honda in Monroe NC. Steve was friendly, very helpful with the many questions we had, easy going, Our Honda Salesman was Stephen Wayne Harget at Metro Honda in Monroe NC. Steve was friendly, very helpful with the many questions we had, easy going, NOT PUSHY with NO HIGH PRESSURE, a good listener, and willing to negotiate to a price agreeable to us. All of this led us to make a decision to purchase a new 2014 Honda Accord LX, a decision we had determined before coming to Metro Honda NOT to do that day. Steve's flexibility and helpful attitude changed our minds. Now we are very happy with an Excellent Car! I have already recommended Steve and Metro Honda in Monroe to a friend, giving Steve's phone number, and even gave Steve the name of that friend. More

Great place to buy a Honda We bought our CR-V from Metro Honda... great experience!! 1st visit; Brandon Hunt gave us an knowable overview of the SUV and took us for our first te We bought our CR-V from Metro Honda... great experience!! 1st visit; Brandon Hunt gave us an knowable overview of the SUV and took us for our first test drive... great to work with, really nice guy and a lot of know how. 2nd visit we bought my CR-V with Kevin Overton heading up the sale. Great attitude, very patient and understanding, put a lot of effort in to getting the price where we needed it to be, helpful and fun to work with. Would recommend Metro Honda to anyone in need of Honda sales or service. Also... wanted to add that they have Starbucks coffee, warm cookies, kids play area and a big screen with comfy chairs waiting for you there.... What more could you ask for??? Highly recommended!! More