Honda of Indian Trail
Indian Trail, NC
Filter Reviews by Keyword
By Type
Showing 479 reviews
Honda experience Ashley was great to work with, very friendly and knowledgeable There was a place on the front that I wanted cleaned off and when she took it to the se Ashley was great to work with, very friendly and knowledgeable There was a place on the front that I wanted cleaned off and when she took it to the service dept they did not not have time to clean it, so Ashley did it herself. Now that's service, thanks Ashley. This is my forth Honda and probably will not be my last. More
JR was Great JR was a great salesperson. He was very nice and he listen to everything I said I wanted to make sure I left happy. I was very happy when I left. I wo JR was a great salesperson. He was very nice and he listen to everything I said I wanted to make sure I left happy. I was very happy when I left. I would like to thank JR and the entire Metro Honda staff for their professional service. I look forward to doing more business in the future with you. More
Daughter's car purchase JR was outstanding. He was diligent in answering every question/concern we had. He was professional, helpful and sincere. The dealership is a beauti JR was outstanding. He was diligent in answering every question/concern we had. He was professional, helpful and sincere. The dealership is a beautiful and customer-friendly facility. This was my daughter's first-time purchase of a vehicle and it was a very positive experience. I would highly recommend this dealership to anyone. More
Thanks JR JR took good care of me when i came into buy the 2007 VW EOS last week. I set up the appointment the night before, and JR came in on his day off to m JR took good care of me when i came into buy the 2007 VW EOS last week. I set up the appointment the night before, and JR came in on his day off to meet me at 9am. JR was patient with my out of state credit union, and set me up in their conference room for a business phone meeting i had to listen into from 11-12. By 12:30 I was driving home in a great convertible, that replaces my 1997 toyota celica that was "well loved" for almost 18 years. Was hard to trade it in, but they gave me a good value for it, so i did. Thanks, JR, for making my hour drive out there to metro honda worth it! Dan p.s. While i was back in their conference room, i read their "team think" on the walls; about how they approach customers, do their best to be fair, and still run a business. They are on the right track. Buying a car is difficult, but they make it easier. I'm glad they had the car i wanted, and would definitely recommend JR and Metro Honda. More
"Outstanding Experience - Shelby King" My experience with Metro Honda and my Internet Sales Associate Shelby King was nothing short of outstanding. I made my decision to buy the preowned 20 My experience with Metro Honda and my Internet Sales Associate Shelby King was nothing short of outstanding. I made my decision to buy the preowned 2012 Hyundai after finding it on their website. When I arrived Shelby greeted me at the front door with my car parked in front, clean as if it had just come off the new car delivery truck and exactly as described on the website. I was then taken on a test drive. Shelby was very knowledgeable of all the vehicles features and answered all my questions regarding the car and financing. The finance manager help me find the best rate. The paperwork went quickly and smoothly and the deal was the best I had found by far. I would strongly recommend this dealership to anyone interested in buying a new or used car. The staff was friendly and professional and their selection of cars was huge. More
Great Experience at Metro Honda My husband and I just purchased a used 2012 Honda Accord which is the second car we have purchased from Metro Honda. We just wanted to express our gr My husband and I just purchased a used 2012 Honda Accord which is the second car we have purchased from Metro Honda. We just wanted to express our gratitude to Joe Esola for his great service. Joe had the car ready and waiting when we arrived to pick it up and he took the time to sit with us and explain all the features in the car. A dealership's growth is dependent upon how it treats it's customers and we consider ourselves very satisfied and valued customers. Thanks Joe for all your help! More
Metro Honda Awesome dealership. JR was extremely patient with us as we decided what car to go with. The deal was fast and all our needs were met. Awesome dealership. JR was extremely patient with us as we decided what car to go with. The deal was fast and all our needs were met. More
Matt Hatfield and JR Raulerson are very patient and helpful After a couple of highly frustrating experiences in trying to lease a car with two other dealerships (one of which was an out-of-state dealer who offe After a couple of highly frustrating experiences in trying to lease a car with two other dealerships (one of which was an out-of-state dealer who offered us one deal throughout the course of several weeks of phone discussions only to change the deal when we arrived, and one with which we went so far as to sign a lease, only to have to nullify it before taking possession of what turned out to be a damaged vehicle), Matt and JR have helped to restore our hope that it is, in fact, reasonable to expect honesty and straightforwardness in the process of purchasing a car. When we were first connected with Matt, my husband and I were also talking to other dealerships, but even so, he never made us feel pressured or obligated to make a quick decision or to do business with Metro. Both Matt and JR were very attentive, patient, never rushed, and answered all of our questions thoroughly. When another dealer offered us a better price, they were quick to offer a match, yet still were not pushy or overly assertive. When we did finally decide to give them our business, the paperwork process was quick and simple with the terms laid out clearly, all of our questions were again met with patient, straightforward, easy-to-understand answers, and, thankfully, we didn't have to sit through any sales pitches for service or accessory add-ons. JR had our car cleaned (twice, as he had expected us to come the day before and had had it cleaned then, and again on the day we did arrive), gassed up and ready to go for us. He spent a great deal of time explaining and personalizing the settings in the car with me, including pairing my phone with the Bluetooth and even setting radio station presets. Matt and JR were both great to work with and, because of them, we look forward to a continuing relationship with Metro Honda. More
Red Carpet Service - Joe Esola I purchased an Acura TL and received excellent service from Metro. Joe Esola and his team gave me excellent customer service, especally since I live o I purchased an Acura TL and received excellent service from Metro. Joe Esola and his team gave me excellent customer service, especally since I live out of state. They were able to get me a very low interest rate and made the finance process painless. They even delivered my car to me and it was spotless. The drivers that delivered my car were just adorable and very professional. Thank you Metro for making this experience a good one. Love my Acura TL.... More
JR Raulerson It was a pleasure to work with JR, Tony, Suzie and IIan. They made trading in one vehicle, from another Dealership (terrible experience) and getting It was a pleasure to work with JR, Tony, Suzie and IIan. They made trading in one vehicle, from another Dealership (terrible experience) and getting my new Honda a pleasure. I am very Happy with my new Accord. More