Honda of Indian Trail

Comfortable shopping experience for SRX They were very kind and courteous, they greeted us as we drove up on the lot. They Made my husband, daughter and myself feel very comfortable to talk They were very kind and courteous, they greeted us as we drove up on the lot. They Made my husband, daughter and myself feel very comfortable to talk to. As they worked diligently to get us financed we were even able to watch a Movie on the big screen TV, and congratulated us when the process was over. More

First car buying experience After dealing with various unprofessional dealerships I was so pleased to have stumbled across Metro Honda of Union County. Ashley Valdez was extremel After dealing with various unprofessional dealerships I was so pleased to have stumbled across Metro Honda of Union County. Ashley Valdez was extremely upbeat and a real pleasure to work with. She assisted me in selecting something attainable within my budget, and was understanding and thorough in the purchasing process. I would recommend anyone looking for a graceful and professional sales associate to visit Ashley at Metro Honda. I am thrilled about my new car, thank you again Ashley! More

2015 Odyssey Purchase Prior to going to the dealership, we spoke with JR on the phone regarding availability of the vehicle, pricing, and trade in value. We then went to t Prior to going to the dealership, we spoke with JR on the phone regarding availability of the vehicle, pricing, and trade in value. We then went to the dealership, test drove, and look at the vehicle. During the pricing negotiations, we obtained the trade in value discussed, with the vehicle price being a little higher than previously thought. JR and the others we dealt with were friendly and helpful. The dealership should consider discussing the additional warranties available for purchase with the customer during the sales process. We learned of the additional bumper to bumper warranties available during the paperwork process, and did end up purchasing one. More

2014 Ridgeline My wife and I recently purchased a new Ridgeline and were very pleased with our experience. Steve Carlton was our sales consultant and did a great job My wife and I recently purchased a new Ridgeline and were very pleased with our experience. Steve Carlton was our sales consultant and did a great job. Our experience with the finanace officer was one of the most pleasant and easy we have ever had; there was no high pressure to purchase additional items. We would definitely refer our friends to Metro Honda. Regards, Ed Simpson More

Purchase of Honda Pilot Great experience! All the information provided was accurate. Fast and easy process. No issues. Straight forward deal. Excellent customer service and f Great experience! All the information provided was accurate. Fast and easy process. No issues. Straight forward deal. Excellent customer service and follow up. Very professional. More

Great Experience My husband and I went in to look for me a new minivan. We met the salesman, J.R., and he very quickly grabbed the key for me to see the one I was int My husband and I went in to look for me a new minivan. We met the salesman, J.R., and he very quickly grabbed the key for me to see the one I was interested in. After showing my husband and I the features, he took me out on a test drive. It was a good route to feel how the van drove. Afterwards, we talked price, came to an agreement, and the rest was easy and J.R. was one of if not the friendliest car salesmen I've ever came across. It was a very pleasurable experience. The whole atmosphere in the showroom and waiting areas is very open and inviting, both to the adults, and especially to children. I'll definitely recommend buying a Honda to all my friends and family! More

Bad custome service I purchased my last two vehicles from Metro Honda an had good service until now. I recently sold my 2012 Honda Civic back to Metro Honda on July 25th. I purchased my last two vehicles from Metro Honda an had good service until now. I recently sold my 2012 Honda Civic back to Metro Honda on July 25th.. I was told I would receive a refund for the remaining of my extended warranty in 30 to 45 days. It is now September 22nd and I haven't seen anything yet. I have called 4 or 5 times and spoke with Dave about 2 weeks ago and Steve last week and both of them said they would inquire about it and give me a call. I haven't heard from either of them. I called again today and left my number with the receptionist and never got a return call. I have left 2 messages on the Financial dept answering machine and nothing from anyone. They seemed to know my number and call me when I was giving them money or they wanted me to upgrade but now that they owe me money no one knows how to return a call. Very disappointed. More

Honda experience Ashley was great to work with, very friendly and knowledgeable There was a place on the front that I wanted cleaned off and when she took it to the se Ashley was great to work with, very friendly and knowledgeable There was a place on the front that I wanted cleaned off and when she took it to the service dept they did not not have time to clean it, so Ashley did it herself. Now that's service, thanks Ashley. This is my forth Honda and probably will not be my last. More

JR was Great JR was a great salesperson. He was very nice and he listen to everything I said I wanted to make sure I left happy. I was very happy when I left. I wo JR was a great salesperson. He was very nice and he listen to everything I said I wanted to make sure I left happy. I was very happy when I left. I would like to thank JR and the entire Metro Honda staff for their professional service. I look forward to doing more business in the future with you. More

Daughter's car purchase JR was outstanding. He was diligent in answering every question/concern we had. He was professional, helpful and sincere. The dealership is a beauti JR was outstanding. He was diligent in answering every question/concern we had. He was professional, helpful and sincere. The dealership is a beautiful and customer-friendly facility. This was my daughter's first-time purchase of a vehicle and it was a very positive experience. I would highly recommend this dealership to anyone. More