Honda of Indian Trail
Indian Trail, NC
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Great Price - Worth the Drive While we were at first reluctant to consider Metro due to a few negative online reviews we nonetheless contacted them about a van that we wanted. Base While we were at first reluctant to consider Metro due to a few negative online reviews we nonetheless contacted them about a van that we wanted. Based on J.R. Raulerson's excellent customer service over the phone and the fact that they had the lowest price of any dealer we reviewed we decided that it was worth the drive (90 miles) to take a look at the van. We got there at the time of our appointment and the dealership was clean, the associates were friendly and responsive, and J.R. came right out to greet us. After driving the van we initially wanted we realized that there was another van on the property with lower mileage and in better condition. This van was also at a very competitive price so we ended up buying it and trading in our old van. We noticed a slight intermittent vibration in the front during the test drive but then it went away. But on our trip home it came back and as it was necessary to return to Metro the next week in order to bring them a van center seat from our old van we had them take a look at the front to see what was causing the vibration. It turned out to be an improperly balanced tire. They took care of it at no charge and were very nice about it. Unfortunately the shimmy was still there, albeit greatly reduced. When I got home we took it over to Discount Tire and they totally rebalanced all of the tires and that fixed it. We've driven the van for over 2,500 miles and love it. Overall we would recommend Metro and J.R. Raulerson with no reservations. More
JR Raulerson was great salesman Highly recommend Mr. Raulerson. He was great to work with. Helped me get a good price for the car. We positively love our 2013 Honda CRV. Highly recommend Mr. Raulerson. He was great to work with. Helped me get a good price for the car. We positively love our 2013 Honda CRV. More
They even deliver! my experience started through internet sales with JR Raulston when I thought he might have the pilot for me, even though it was 3 hours away- He was a my experience started through internet sales with JR Raulston when I thought he might have the pilot for me, even though it was 3 hours away- He was able to reserve the vehicle for me to get there to test drive, but I could not commit at that minute, but knew it as a great price on the car I wanted. When I could finally commit a week later, they made the process possible by being willing to meet me 1/2 way to pick up my new used Pilot! The whole process went smoothly from start to finish, and I know I got the best deal around on my Pilot- Thanks so much to JR, Angel, and Robert for making that possible- I would not hesitate to recommend them in the future! Julie Cummins, Pittsboro NC More
David Black / Metro Honda Sales This was our first experience in dealing with Metro Honda. No pushy sales tactics. David Black was very professional, knowledgeable of Honda products, This was our first experience in dealing with Metro Honda. No pushy sales tactics. David Black was very professional, knowledgeable of Honda products, and made us feel comfortable. He spent an acceptable amount of time with us - making us feel like we were the only customers on the lot. He is definitely an asset to the sales department. We highly recommend him to anyone wishing to purchase a Honda. He definitely gets a five star rating from us in all areas. More
90 Minutes - driving away in new Ody Elite We have been doing business with Metro Honda since 2009. I leased 3 Odysseys and purchased a pre-owned Accord. It was time to swap out our van. Ste We have been doing business with Metro Honda since 2009. I leased 3 Odysseys and purchased a pre-owned Accord. It was time to swap out our van. Steve Carlton called and let me know that it was time to bring the van in. We discussed what we wanted in the next van and discussed cost. d Steve located it for us, and brought it in for the deal (black with truffle interior). Overall we had equity in the lease, so it was nice to have that applied to the new lease. Once the vehicle was secured, I set up a time to come in and close the deal. From the time I walked in to test drive the vehicle, until I left is was 90 minutes! It was fast and easy. I don't trust the dealers North of Charlotte, so I always return to Metro. In a few years I am sure Steve will call me back and we will swap the van for the next one. It is worth the drive! More
Car Buying Made Easy Buying my new Honda CR-V could not have been easier. Joe Esola and I negotiated a fair price on the phone, went in for a test drive and signed on th Buying my new Honda CR-V could not have been easier. Joe Esola and I negotiated a fair price on the phone, went in for a test drive and signed on the dotted line. Joe made the whole experience easy, fun and painless. More
I will recommend Metro Honda to my friends My experience at Metro Honda was the best... No hassel, in and out in moderate time and the salesman, David Black was very good. I will highly recomm My experience at Metro Honda was the best... No hassel, in and out in moderate time and the salesman, David Black was very good. I will highly recommend Metro Honda to my friends. More
Mr. Steve Carlton, Salesman Mr. Carlton was extremely courteous as well as knowledgeable. Answered all our questions and demonstrated the different functions of the car clearly. Mr. Carlton was extremely courteous as well as knowledgeable. Answered all our questions and demonstrated the different functions of the car clearly. Wanted to be sure we were satisfied. More
Awesome Service - Even after the sale I hate car shopping but JT at Metro Honda made it very easy to move forward. I got the car, price, and financing I wanted. I do recommend them. All th I hate car shopping but JT at Metro Honda made it very easy to move forward. I got the car, price, and financing I wanted. I do recommend them. All the sales guys were good but I will ask for JT again! More
Excellent Customer service! From the moment I first walked in to Metro Honda, I felt very comfortable and unpressured. I met Stan Vuckovic and not only was he friendly and inform From the moment I first walked in to Metro Honda, I felt very comfortable and unpressured. I met Stan Vuckovic and not only was he friendly and informative, he also didn't pressure me to make a hurried decision without thinking it over. We also had a great experience and a lot of help working with the Finance Manager. He was extremely helpful! I purchased a 2012 Civic for my wife for Christmas and she loves it! I would recommend this dealership and Stan Vuckovic to anyone looking for a new or used Honda. More