Honda of Huntersville

I decided to purchase a new CRV from this dealership. The car I wanted had to be brought from another dealership. I put down a deposit (Jason Miles charged more than he said he was going to - sneaky). The car I wanted had to be brought from another dealership. I put down a deposit (Jason Miles charged more than he said he was going to - sneaky). I wasn't too concerned about that at the time. When I got home and did the math on the pricing, I learned the he jacked up the price of car to back into a monthly payment. I countered the monthly payment and he "came down" on the price. In truth, I paid sticker value for the car and he swore that they were losing money (I know, no big shocker there, but I hate the lying). Jason was supposed to call me when my car was in. When he didn't call me, I called him and was told that my car was wrecked when they pulled it out of the other dealership and that he didn't know if he could get the color I wanted. (I knew this was not a true story and that he was trying to cover up a mistake that had been made.) This put a very bad taste in my mouth and I started searching for another car. After dealing with another manager (since Jason was off from work the next day), I was told that my car would be there in a week (it was supposed to be there the next day). I said that was fine, but I was looking into some other options and wanted to make sure that I could get my deposit back. Nick said that I could. I purchased a car from another dealership for much less. When I called Jason's manager Cecil to have my credit card refunded, I was told that I had to speak to Nick. Both refused to do anything. They said that I had a contract (which I didn't). I signed a piece of paper that they drew a line on. That is not a contract, as it states nothing. Jason called me twice and after I threatened to go into the busy showroom on a Saturday and pitch a fit, he agreed to refund my money. I went in and handed him my credit card. He sat there talking to his manager Cecil and Cecil approached me and pulled me into a private office and closed the door. He refused to refund my money and told me that he would have me arrested if I attempted to show up there and cause a scene. He also told me that he was in charge of that dealership, which I called him out on. He still denied it. I will hopefully end up getting my money back after dealing with the true manager of this dealership. He seems to have integrity. Unfortunately, he is the only one that I dealt with that does and that is truly sad. This is a warning to anyone considering this dealership. I saw the dealer ratings and this group is near the bottom for Honda dealers. Avoid them at all cost. It is worth it to drive to a more reputable dealership. I will never step foot in there again. More