Honda of Huntersville
Huntersville, NC
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UPDATED 12.23.14: NEVER BUY FROM THESE CROOKS! Even if their price is seemingly desirable, they will find a way to screw you. Believe me, much to my chagrin, they did it to me. Do NOT trust their Even if their price is seemingly desirable, they will find a way to screw you. Believe me, much to my chagrin, they did it to me. Do NOT trust their finance guys. They are shady beyond belief. ***Update*** 12.23.14: Having contacted the SALES team (Russ Mann and his Manager Justin) they dealt with the issue. I actually like the sales guys a lot - there were minimal games and even with some challenges getting the correct vehicle, they handled them professionally. I cannot change the review of the finance team - caveat emptor applies to extreme levels as soon as you cross into the "Finance" process. There doesn't seem to be a clear set of values or integrity at play - even speaking with the Finance Manager on the phone last night trying to address the issue, his comments basically implied that it's okay to take advantage of your customer if you think you can get away with it. However, all of that said, Priority did rectify the issue - but I did not get near anyone in the Finance department - Justin (the sales manager) dealt with them and I am now satisfied with the end result.... just later and with significantly more angst than should have been the case. More
Wonderful experience Working with Timbo Black was wonderful, he was very helpful. He did not pressure me, explained to me concerning some upgrades that was not needed. Wil Working with Timbo Black was wonderful, he was very helpful. He did not pressure me, explained to me concerning some upgrades that was not needed. Will recommend him to family and friends. More
Engine Issues I brought my 2012 Honda Crosstour in when it was making a funny noise. Allen Sanchez and the staff in the service department were quick to find the I brought my 2012 Honda Crosstour in when it was making a funny noise. Allen Sanchez and the staff in the service department were quick to find the problem and provided me with a loaner since it was warranty covered work, until my car was ready. They were great at keeping me in the loop and it was refreshing not to have to keep calling the service deparment to check on the status. I would highly recommend Priorty Honda and Allen to anyone needed service work on their Honda. More
Great service visit! Had two vehicles in for regular service and Jim Comey was excellent to work with. Vehicles were ready when promised and communication was excellent wi Had two vehicles in for regular service and Jim Comey was excellent to work with. Vehicles were ready when promised and communication was excellent with calls when vehicles were ready, etc. We'll be back! More
Mary Tweedlie helped me get the deal I wanted! Mary assisted me with the purchase of a 2011 CR-V that my father had previously leased. She was able to make what could have been a challenging sale v Mary assisted me with the purchase of a 2011 CR-V that my father had previously leased. She was able to make what could have been a challenging sale very easy and efficient for us. She, along with her manager. Justin, were also able to get me a very fair price for the vehicle and included some additional service options for me. I will not hesitate to contact her again when I am in the need for a new Honda! Also, Alden did a great job connecting me with a competitive lender to finance the vehicle and showed great attention to detail processing the title paperwork. Great job! More
GREAT SERVICE Thanks Timothy Black for making my 2015 CRV purchase a pleasant process. You are one of the best customer service reps that I've encountered. Thanks Timothy Black for making my 2015 CRV purchase a pleasant process. You are one of the best customer service reps that I've encountered. More
Go see Tim Black! Tim Black was just a fabulous salesperson. He was not pushy and just overall a genuine guy. He took great care of my mom while guiding her through a n Tim Black was just a fabulous salesperson. He was not pushy and just overall a genuine guy. He took great care of my mom while guiding her through a new CRV purchase. We will definitely be seeing Tim again wherever he works. More
Priority Honda Huntersville Service Department Priority Honda's Service Dept is by far the best experience I have ever had with a car. While we have only had routine maintenance done (which is gre Priority Honda's Service Dept is by far the best experience I have ever had with a car. While we have only had routine maintenance done (which is great for 5 years), the ease of scheduling an appointment, the timely performance of the maintenance, and the friendliness of the staff is amazing. Jim Comey is my service person and when he gives an estimate of the time it will take, he is spot on and it is usually ready ever earlier than he estimates! He also warns me of things that need to be done (like a 40,000 mile check) and will schedule me for another day if I don't have time for it on a given day. He also told me on this last visit that it wasn't worth rotating the tires because I really needed to get new ones. He gave me an estimate at Priority, but also told me I could have it done on my own if I preferred. I just really appreciate the helpful, honest approach to service that these folks have! More
Much Better Than I Expected First vehicle purchase from a dealer since 1990 because I despise dealing with dealerships and their people! Plain and simple. This time, I worked First vehicle purchase from a dealer since 1990 because I despise dealing with dealerships and their people! Plain and simple. This time, I worked from home on the internet. Told them what I was looking for, what options I wanted and how much I was willing to pay. Bingo, we're dealing! Much better than ever before and much less stressful. I worked with Russ Mann & Peppi Bonocore and was very surprised and pleased with the experience. We love our new CRV-EXL! Now the real test.........Continue top quality customer service which they have assured me of? Time will tell. We'll see if my wife and I continue to be "Priority". Thanks, -B/Mc More
Priority Makes YOU a Priority Priority Honda of Huntersville has given me the best customer service experience I have received in a long time. After brief miscommunication and an a Priority Honda of Huntersville has given me the best customer service experience I have received in a long time. After brief miscommunication and an almost failed purchase the Priority team made it their mission to correct any mistakes made and get me into the perfect car. Kaleb Bathrick is kind, knowledgeable about his product and extremely easy to work with. I recommend anyone, especially anyone buying a car for the first time, to visit Kaleb. He will get you in a car that is not only affordable but safe and stylish. My CRV is the perfect car for me. Priority Honda is THE place to get a car. More