Honda of Huntersville

Great job Tim Black was wonderful. He was very informative and willing to help in any way possible. I am extremely happy with everything. Loving my new wheels! Tim Black was wonderful. He was very informative and willing to help in any way possible. I am extremely happy with everything. Loving my new wheels! More

Excellent First Experience We had visited another dealer in the area and they were not willing to work with us on our price. We had never purchased a Honda before but really lik We had visited another dealer in the area and they were not willing to work with us on our price. We had never purchased a Honda before but really liked the Pilot or Odyssey as we needed an 8 passenger vehicle due to our large family. Russ Mann met us outside and was very helpful and extremely patient. Right away we were treated like royalty, as the dealership offers amazing massage chairs, that actually do a great job, along with Starbucks coffee and hot chocolate, snacks and convenience features to make us feel comfortable. Right from the start Russ was never pushy, never rude or demanding of us in any way. It was always about what we wanted and what we needed. We had a lot of questions and he answered every one and was very kind throughout the entire process. It took me over an hour to decide between the many styles and colors they offered. I could not make up my mind but Russ gave me all the time I needed. We found what we were looking for, although I really wanted the Honda Pilot because of the sportier design we began the process to purchase the Honda Odyssey just for its extra roominess and cargo area. Both vehicle models had all the bells and whistles we wanted. Leather seats, DVD, moon roof and all the comfort features you could think of. Upon signing our deal on the Odyssey, I asked if we could have the night to "sleep on it" just to make sure I didn't want to get the Pilot instead. Russ was very understanding and although I am sure they would have rather us made the deal right then he was very patient and never pushy allowing us to have that time to confirm our decision. That spoke volumes to me as other dealerships were not as patient. The next morning Russ called me to see if I had any other questions he could help answer. I called him back and let him know we were going to head back to the dealership to finalize the purchase but that I wanted to bring all of my children to get inside the Pilot just to confirm that the Odyssey was the best choice for our family of 7. Russ was completely understanding of that. The children got inside the Pilot, and we realized it was not the best choice. Although it is great, it was not the right fit for my family right now. My kids had a blast checking out the massage chairs, the free pop corn and Starbucks hot chocolate and the kids room. We finished the papers and Russ helped us get our kids situated in our Odyssey and he even started the DVD player for them which was great for me as it kept them occupied as we finished reviewing everything. Russ then went over everything again with me to make sure I had no questions. The Honda Priorities for Life program is amazing. Free oil changes and state inspections for life, free towing for life, guaranteed engine for life, free car washes, women Wednesdays where you can get a manicure and all of the little perks that show they care about their customers. Also at the end of our purchase one of the General Sales Managers came up to us to thank us for our purchase and to let us know how Blessed we were with all of our children. I thought the overall experience was so great. I am recommending everyone to go see Russ Mann at Priority Honda of Huntersville. I know when we are ready to buy another car we will be back. More

Too time consuming!! First time buyer as new to area. Priorities for Life is a great service offered. Dom McFadden was great to work with. Time needed to complete deal was First time buyer as new to area. Priorities for Life is a great service offered. Dom McFadden was great to work with. Time needed to complete deal was entirely too long compared to previous Honda dealer. Emailed detailed deal info only to be told to come in and finalize. Upon arrival, they were not prepared to meet deal emailed. Very exhausting process. Be prepared to spend 4 hours plus. More

As always awesome service This is my wife and I's second time purchasing a vehicle from Priority. Their customer experience is what keeps up coming back. Yes their priorities This is my wife and I's second time purchasing a vehicle from Priority. Their customer experience is what keeps up coming back. Yes their priorities for life, are nice, as well as, their prices, but ultimately we have to deal with personnel. Everyone of the communications is on point and friendly. They answer all questions with professionalism and expertise. Thanks for making the car buying experience a non hassle! More

Priority Honda Service Department Kelsey Hardin did an excellent job of explaining to me what was wrong with my car and options that I had to address the situation. I asked a lot of Kelsey Hardin did an excellent job of explaining to me what was wrong with my car and options that I had to address the situation. I asked a lot of questions of her - I even asked if I could speak with the mechanic. She took the time to walk me back into their shop and introduced me. We talked for a good while and I had a full understanding of the situation. She was very knowledgable and kind. I highly recommend her. More

Great Service Tyrese Lee patiently answered all my questions and doubts about my vehicle. Great price, Not pushy. I am happy with the choice i made. Good service. Tyrese Lee patiently answered all my questions and doubts about my vehicle. Great price, Not pushy. I am happy with the choice i made. Good service. More

Excellent Service Outstanding service from Allen Sanchez and the staff yesterday. They worked with me on pricing to make sure that I can get the services I needed for m Outstanding service from Allen Sanchez and the staff yesterday. They worked with me on pricing to make sure that I can get the services I needed for my vehicle without any disruptions to my daily routine. More

car purchasing Unexpectantly we had to get another car so of course we visited Priority Honda in Huntersville. We worked with Kylie Davis and had an excellant experi Unexpectantly we had to get another car so of course we visited Priority Honda in Huntersville. We worked with Kylie Davis and had an excellant experience, The sales team was also great. A very good experience all around and we end up purchasing a 2015 accord and love it. Ted and Mariann Lipinski More

I was just looking After 7 years and 249K with my Honda Fit, I decided to start car shopping for something a little nicer since I changed jobs and have a much shorter co After 7 years and 249K with my Honda Fit, I decided to start car shopping for something a little nicer since I changed jobs and have a much shorter commute. We were seriously "just looking," but I found my dream car and with the help of Kylie Davis and Lester McCoy, we ended up buying it the next day. I was very pleased with the whole experience which was my first with Priority Honda. I look forward to doing business with them for years to come. More

Continued Satisfaction Jim Comey has been my service adviser since I purchased my Honda Odyssey Van in 2009. His professional, plus sincere concern, for his customers satis Jim Comey has been my service adviser since I purchased my Honda Odyssey Van in 2009. His professional, plus sincere concern, for his customers satisfaction, is what I appreciate about Priority Honda. More