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Honda of Huntersville

Huntersville, NC

4.5
911 Reviews

12815 Statesville Road

Huntersville, NC

28078

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Showing 911 reviews

September 18, 2023

These people don’t know what they are doing. I got a car from the. It has been in the shop about 3 times and they don’t even know what is really wrong with my car. The car has to go back but now More

by Jjresto87
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Adrian Hunte, Jonathan Lopez, Michael Murphy
Sep 19, 2023 -

Honda of Huntersville responded

Jesenia, thank you for your feedback. It is our understanding you have been in contact with our Sales Manager, Randy Lodato. Unfortunately, due to your vehicle’s front wheels being bent, your extended warranty does not cover the cost of the repairs. We suggest contacting your auto insurance to see if they provide the necessary coverage for the repairs. If we may be of further assistance, please contact Randy at 704.659.8324. Thank you.

September 01, 2023

I took it in for an inspection and was told the tires were about to go, no one offered to replace them or point out anything else. The battery died two weeks later and all the fluids were low. I also tri More

by Wendy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
Sep 12, 2023 -

Honda of Huntersville responded

Wendy, thank you for your feedback. Our Service Manager, Mike Murphy, would like the opportunity to speak with you about your experience. Unfortunately, we are unable to locate contact information based on the username provided. At your earliest convenience, please call Mike directly at 704.659.2913, or respond via private message with your full name, preferred phone number and the best time to reach you. We hope to speak with you soon. Thank you.

August 26, 2023

Zero responsiveness from Honda to my multiple email and chat tool requests for a simple price estimate on my Honda's service need. More

by Concord
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Email requests and the live chat tool service
Aug 28, 2023 -

Honda of Huntersville responded

Thank you for your feedback. We are sorry for any inconvenience you may have experienced. We appreciate you bringing this issue to our attention and our team is working diligently to fix it. In the meantime, our Service team will be happy to assist you. At your earliest convenience, please call our Service team directly at 980.441.1367, or respond via private message with your full name, preferred phone number and the best time to reach you. Thank you.

August 19, 2023

The dealership was amazing with helping us out, Ron helped us out in a very efficient manner and listened to what we were looking for in order to help us find the perfect car. More

by Thyatt445
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Underwood, Michael Hall, Ron Munday
Aug 24, 2023 -

Honda of Huntersville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Hall Honda Huntersville. Safe travels!

August 14, 2023

Great experience. Anthony and Mike were pleasant to work with - welcoming, friendly, and extremely helpful. More

by Htchrsn2
Recommend Dealer
Yes
Employees Worked With
Anthony Underwood, Michael Hall
Aug 17, 2023 -

Honda of Huntersville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

August 12, 2023

Tarrell Kasey was so helpful. He explained everything so that I understood my options. This is my first lease and I love my 2023 Civic Touring. More

by Nancy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Hall, Tarrell Kasey, Abeba Ogbamichael
Aug 15, 2023 -

Honda of Huntersville responded

Hello Nancy, we strive for a high level of customer satisfaction in all aspects of our dealership. Please let us know if you have any additional questions about services you received and thank you again for choosing Hall Honda Huntersville!

August 11, 2023

Excellent service and very detailed inspection. They completed everything I requested and provided a loaner vehice for a day. More

by dt_jensen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Murphy, Kell Harris, Ryan Claycomb
Aug 15, 2023 -

Honda of Huntersville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

August 04, 2023

Everyone at Hall was very helpful. Enjoyed working with Anthony Underhill. Everything went smooth from start to driving off the in our new Honda More

by dawn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Lopez, Robert Gathers, Anthony Underwood, Abeba Ogbamichael
Aug 07, 2023 -

Honda of Huntersville responded

Hi Dawn, we're happy you found our staff to be so supportive during your experience here at Hall Honda Huntersville. Safe travels!

July 15, 2023

Everyone was so incredibly helpful with me buying my first new car! I will HIGHLY recommen Hall and especially Anthony Underwood! More

by JaniceF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Dean, Robert Gathers, Anthony Underwood, Justin Cambric, Jorgen Malmgren
Jul 17, 2023 -

Honda of Huntersville responded

Hi Janicef, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

July 09, 2023

This is a great dealership and the people there are awesome. This is my second vehicle purchased there More

by rbtad2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Did not meet management , Chris Hart, Carlos Jordan, Jorgen Malmgren
Jul 13, 2023 -

Honda of Huntersville responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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