
Honda of Huntersville
Huntersville, NC
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Service Experience I have always had good service at the dealership, but I especially have great service when I am dealing with Allen Sanchez, he is always very helpful, I have always had good service at the dealership, but I especially have great service when I am dealing with Allen Sanchez, he is always very helpful, takes his time to make sure everything is as we discussed, and calls to stay in touch when my car is in for service. I am very impressed with his customer service. Thanks again, Cathy Barnette More
My New Civic! I went in to possibly purchase my first new car after 7 years and was a nervous wreck! By the end of the night I drove off in my new car a Happy girl I went in to possibly purchase my first new car after 7 years and was a nervous wreck! By the end of the night I drove off in my new car a Happy girl! Great customer service and Rodney Roseboro was Fabulous!! ?? More
Leased commercial vehicle handled easily with John Troxler I needed to turn in old lease and start a new commercial lease. I dreaded the process but John and I were able to negotiate everything by text or pho I needed to turn in old lease and start a new commercial lease. I dreaded the process but John and I were able to negotiate everything by text or phone. He then completed 99% of the paperwork before I arrived. I was in and out and the time there was limited. With the assistance of a very sharp and competent finance manager Peppi Bonocore, the transacation was a very pleasant one. Highly recommend these two, especially when it is a more tedious business transaction. More
Part of the Family Lester McKoy met us at the door with a smile that said, Welcome, come on in. My wife and I told Lester what we wanted and he strove every minute to Lester McKoy met us at the door with a smile that said, Welcome, come on in. My wife and I told Lester what we wanted and he strove every minute to give us that. A long test drive to familiarize us with the SUV we wanted but with which we were unfamiliar. Every feature was explained. all trim levels discussed. He went out of his way to get us the exact car we wanted; right color and interior. The sale was finalized at a price we both felt good about. When we took delivery her explained every thing about the new car; very thoroughly. I never felt like a customer but really a part of Lester's family. It was a More
"Assistant Service Manager Chris Coley" I had an exhausting 900 mile drive from Arkansas to Concord in my 2011 Honda Cr-V. About 300 miles before reaching Concord, I notice a "something" h I had an exhausting 900 mile drive from Arkansas to Concord in my 2011 Honda Cr-V. About 300 miles before reaching Concord, I notice a "something" hanging down from my rear axle. I knew in two days I had to return to Arkansas and Texas with my wife and my daugherter and son-in-law's family dog and a full load of "cargo" for a move their whole family was making to Texas. Chris Coley met me at the service department check-in. Was cordial, cheerful, friendly and very helpful. I told him my circumstance and he told me he would have my vehicle checked out (and washed!!!) and would call me in a couple of hours. I jut knew the outcome was going to be expensive and laborious and time consuming. Chris called me about three hours later, told me that the part was a cover that had come loose on one end, that it had been tightened and my vehcile was ready to go. I asked what the charges were. He said, "Oh, there are no charges! It was an easy fix." I will forever be grateful to Chris and Priority Honda for making what was already a tiring, tensful trip SO much less stressful. Thank you, Chris! More
Sales and Service Experience They really treat you like one of their friends, not just about the money or the business. They show personal interest even in your comfort. They really treat you like one of their friends, not just about the money or the business. They show personal interest even in your comfort. More
New Odyssey Van Purchase It was a very nice experience dealing with Priority Honda and John regarding the purchase of a new van. This is our second van from Priority Honda an It was a very nice experience dealing with Priority Honda and John regarding the purchase of a new van. This is our second van from Priority Honda and are very happy with the people and the quality of service. More
This is the third car I bought here I just bought a new car here,the price was right and the Sale Rep Rodney And Shaun, made my car buying easy. I always had a good experience with the I just bought a new car here,the price was right and the Sale Rep Rodney And Shaun, made my car buying easy. I always had a good experience with the service mgr. Allen in the last 8 years Robert J More
Overall excellent Overall each trip was very satisfactory. Staff worked hard to meet customer needs. Last trip was not up to standards due to shuttle service. Another Overall each trip was very satisfactory. Staff worked hard to meet customer needs. Last trip was not up to standards due to shuttle service. Another customer and I were told the shuttle would leave at 1 PM so be ready at that time. Apparently the shuttle driver left just before 1 PM to handle mail. He did not return until 1:25. More
Excellent Experience I've purchased many cars in my lifetime and I can honestly say that this has been our best experience. All of the staff are knowledgeable, easy to dea I've purchased many cars in my lifetime and I can honestly say that this has been our best experience. All of the staff are knowledgeable, easy to deal with, and not in the least bit pushy or overly aggressive. On top of that everyone worked extremely hard to get us into the vehicle we wanted and stay within our budget. We are grateful for the top quality sales experience! More