Honda of Huntersville

Cesar is fantastic, he made me feel so comfortable during the buying process and was very knowledgable and helpful! Casey was awesome too! the buying process and was very knowledgable and helpful! Casey was awesome too! More

Great customer service! They listen to what you want and don't try to push you into something else. They also were great when I later changed my mind about what I wanted. They listen to what you want and don't try to push you into something else. They also were great when I later changed my mind about what I wanted. More

It’s average at best. Sales people are ok. Service people like Ryan make the difference. Perhaps you could spell his name correctly. Sales people are ok. Service people like Ryan make the difference. Perhaps you could spell his name correctly. More

Working with Bri has been a pleasure. She assisted on a new Honda Pilot. She was upfront and honest throughout the whole transaction and made things painless! She assisted on a new Honda Pilot. She was upfront and honest throughout the whole transaction and made things painless! More

The people at this dealership were amazing! My car broke down on a road trip and I was able to get it to Hall's. My hometown dealership was supposed to call them, but somehow the message never My car broke down on a road trip and I was able to get it to Hall's. My hometown dealership was supposed to call them, but somehow the message never got through. It didn't matter, however, because the Service Manager, Mike Murphy, came out to help. Everyone did everything possible to get us back on the road. While we were waiting they offered to take us to get food, they offered comfortable seats, water, etc. When they weren't able to complete the service that day, they sent us home-to Virginia!-with a loaner vehicle because we needed to get back for some important medical appointments .Mr. Murphy had them fill the car with gas before we left so we wouldn't have to stop again. Keith was wonderful about getting the gas and getting us settled in and ready to drive the 3 hours. When we couldn't get the car back the next day due to extenuating circumstances, Hiram was so understanding. When we arrived back at the dealership, everyone greeted us like we were old friends. Everything was ready to go so we could make the return trip quickly. Mike told me that if I ever had questions about Honda vehicles to give him a call. Those 3 men helped us navigate a very stressful situation. They treated us with kindness, respect, and compassion which is a rare thing these days! Thank you Hall Honda for being our angels that day! More

I brought my car in and I didn't have a lot of time. Christy Johnson was quick to assist me, talked me through the process and helped me get me in and out. Awesome job! Christy Johnson was quick to assist me, talked me through the process and helped me get me in and out. Awesome job! More

These people don’t know what they are doing. I got a car from the. It has been in the shop about 3 times and they don’t even know what is really wrong with my car. The car has to go back but now I got a car from the. It has been in the shop about 3 times and they don’t even know what is really wrong with my car. The car has to go back but now I am y of taking it elsewhere but again there is more money on top of a car payment coming out of my pocket. I will be looking into the news and a lawyer about this. More

I took it in for an inspection and was told the tires were about to go, no one offered to replace them or point out anything else. The battery died two weeks later and all the fluids were low. I also tri were about to go, no one offered to replace them or point out anything else. The battery died two weeks later and all the fluids were low. I also tried contacting them via chat and the email on their website and still haven’t heard back. I used to love them and was looking at trading in soon but I’ll take my business elsewhere since they obviously aren’t interested! More

Zero responsiveness from Honda to my multiple email and chat tool requests for a simple price estimate on my Honda's service need. chat tool requests for a simple price estimate on my Honda's service need. More