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Honda of Huntersville

Huntersville, NC

4.5
909 Reviews

12815 Statesville Road

Huntersville, NC

28078

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Showing 909 reviews

December 23, 2023

My wife and I had the pressure of purchasing a Honda CRV from Bri. She answered all our questions, was very upfront at all junctures of the purchasing process. More

by mtaustin20
Recommend Dealer
Yes
Employees Worked With
Bri Wright
Dec 25, 2023 -

Honda of Huntersville responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 12, 2023

Cesar is fantastic, he made me feel so comfortable during the buying process and was very knowledgable and helpful! Casey was awesome too! More

by ashley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar Garay
Dec 14, 2023 -

Honda of Huntersville responded

Hi Ashley, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please don't hesitate to reach out to us if there's anything more we can do!

December 11, 2023

Great customer service! They listen to what you want and don't try to push you into something else. They also were great when I later changed my mind about what I wanted. More

by Musicalpig1998
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Boswick
Dec 12, 2023 -

Honda of Huntersville responded

Hi, thank you for your support! We're happy we could help. We hope to be of service to you again! Take care!

December 10, 2023

It’s average at best. Sales people are ok. Service people like Ryan make the difference. Perhaps you could spell his name correctly. More

by Kim B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Claycomb
Dec 18, 2023 -

Honda of Huntersville responded

Kim, thank you for your feedback. We truly appreciate you taking the time to leave us a review. We are pleased to hear Ryan provided you with excellent customer service and we will be sure to pass along your comments to him. If we may be of any assistance, please do not hesitate to call our Service team directly at 980.441.1367. Thank you.

December 07, 2023

Working with Bri has been a pleasure. She assisted on a new Honda Pilot. She was upfront and honest throughout the whole transaction and made things painless! More

by TheDrivewayConcierge
Recommend Dealer
Yes
Employees Worked With
Bri Wright
Dec 09, 2023 -

Honda of Huntersville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

November 08, 2023

Hello All! In October I took my 25 year old Honda Accord (yes 25 years old) to this dealership because my horn just started blowing in the middle of the night f More

by tylisa
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis James
October 15, 2023

The people at this dealership were amazing! My car broke down on a road trip and I was able to get it to Hall's. My hometown dealership was supposed to call them, but somehow the message never More

by Samantha Quesenberry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hiram Ortiz, Keith, Michael Murphy
Oct 16, 2023 -

Honda of Huntersville responded

Hi Samantha, thanks for your great review, and for giving our dealership such a high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

September 20, 2023

I brought my car in and I didn't have a lot of time. Christy Johnson was quick to assist me, talked me through the process and helped me get me in and out. Awesome job! More

by ckb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christy Johnson
Sep 23, 2023 -

Honda of Huntersville responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 18, 2023

These people don’t know what they are doing. I got a car from the. It has been in the shop about 3 times and they don’t even know what is really wrong with my car. The car has to go back but now More

by Jjresto87
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Adrian Hunte, Jonathan Lopez, Michael Murphy
Sep 19, 2023 -

Honda of Huntersville responded

Jesenia, thank you for your feedback. It is our understanding you have been in contact with our Sales Manager, Randy Lodato. Unfortunately, due to your vehicle’s front wheels being bent, your extended warranty does not cover the cost of the repairs. We suggest contacting your auto insurance to see if they provide the necessary coverage for the repairs. If we may be of further assistance, please contact Randy at 704.659.8324. Thank you.

September 01, 2023

I took it in for an inspection and was told the tires were about to go, no one offered to replace them or point out anything else. The battery died two weeks later and all the fluids were low. I also tri More

by Wendy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
Sep 12, 2023 -

Honda of Huntersville responded

Wendy, thank you for your feedback. Our Service Manager, Mike Murphy, would like the opportunity to speak with you about your experience. Unfortunately, we are unable to locate contact information based on the username provided. At your earliest convenience, please call Mike directly at 704.659.2913, or respond via private message with your full name, preferred phone number and the best time to reach you. We hope to speak with you soon. Thank you.

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