Honda of Huntersville

Zach made the car buying experience easy! I'm a different guy when I go to buy a car than I am in normal every day life. You have to have that poker face, you know what I mean. You have to be I'm a different guy when I go to buy a car than I am in normal every day life. You have to have that poker face, you know what I mean. You have to be willing to walk away from a decent deal, so they come after you with a better deal. Thing is, after test driving with Zach Landry, one of their newest salesmen, not only was the car a great deal from top to bottom (I looked at it before detailing and cleaning), but Zach just made it easy with his personable demeanor and really, he's just a regular guy like myself with a family, dogs and a life. Even if I didn't want the car that I did, I knew walking away that I wanted to buy from Priority Honda and I wanted to deal with Zach in the future. Luckily, it worked out for me in the end and I have everything I wanted in not only a car, but in a business I can put my faith in to deliver for me. Everyone hates used car dealers or dealerships in general, but I have to say that Priority Honda in Huntersville is the first place I'd recommend to my friends and family who are looking for a car. ***I have to mention this. Other dealers drag their feet on the DMV paperwork, as I've experienced in the past, but in less than 2 weeks, I have my new registration. WOW is all I can say, as even though that's what they told me I should expect, even after my positive experience with Zach as my salesman, I didn't actually believe them. They did what they promised. Not really much more I can say. More

Excellent Thanks to Mr. James Comey Excellent customer service he goes way and beyond service. Thank you very much! 5 star in my books very friendly and pro Thanks to Mr. James Comey Excellent customer service he goes way and beyond service. Thank you very much! 5 star in my books very friendly and professional More

Same Day State Auto Inspection I called in mid morning to see if there was an appointment for my NC state auto inspection and was able to arrange a 2:30 in the afternoon appointme I called in mid morning to see if there was an appointment for my NC state auto inspection and was able to arrange a 2:30 in the afternoon appointment. when I arrived at Priority I checked in with Audrey Tribo who I had worked with before and had another excellent experience. My FIT was ready in the 45 minutes that Audrey had estimated and I was able to complete my registration at the DMV office on my way home . More

Long, But a Great Experience Lester McCoy was my salesperson. He was great to deal with. Took time and answered all of my questions. Worked hard to get the deal I was looking fo Lester McCoy was my salesperson. He was great to deal with. Took time and answered all of my questions. Worked hard to get the deal I was looking for. Thanks Lester! Mike More

My first service visit I easily scheduled my service appointment online for the time best fitting my schedule. My service advisor, Chris Coley, greeted me when I arrived, w I easily scheduled my service appointment online for the time best fitting my schedule. My service advisor, Chris Coley, greeted me when I arrived, went over my service requests, gave me my estimated out-of-pocket expense, how long my service would take and directed me to the customer lounge. I was very pleased to have my service completed precisely on time and at the exact cost Chris estimated. My overall service experience was exceptional and far exceeds previous visits to other dealerships. Thank you very much! More

Running Scam!! Don't go to this place Please !!! Please!!!! Don’t go to this place. For New car purchase, this place is a mess. Don’t go there. I purchased a new car on 5/27, I never Please !!! Please!!!! Don’t go to this place. For New car purchase, this place is a mess. Don’t go there. I purchased a new car on 5/27, I never purchased anything big here. This is my first new car. My scores are 780,763 and 774 and I got 4.99% APR. Its huge scam. I did even ask why they did get me a finance from Honda finance. Usually it should be less than 3 or 2% finance guy said because my SSN is “work authorize only” he wont be able to. After one week I took out my credit score, this guy did not even approach the Honda finance. I applied online and It got pre-approved. This is my first review, I will not rest. I will go to all review website and add this scam. I am checking for legal action and for sure, I will file a complaint in HONDA. Please !!! Please!!!! Don’t go to this place. Please write fact reviews, simply giving them 5* for popcorn wont help!! More

Excellent service provided by Chris Coley Chris had a side air bag recall, rear brakes, head light polishing and oil and rear differential fluid replacement scheduled. While there they discove Chris had a side air bag recall, rear brakes, head light polishing and oil and rear differential fluid replacement scheduled. While there they discovered an axle seal issue with the transmission and had to replace transmission fluid and seal. He was professional and courteous as he explained the work to be done. I find him very polite and professional. More

Excellent service!!! Chris Coley and the Honda service team did a great job on our car!!! Very professional and accommodating!! Thank you for another great service visit!! Chris Coley and the Honda service team did a great job on our car!!! Very professional and accommodating!! Thank you for another great service visit!!! More

BUYER BEWARE First off, this was the worst car buying experience I have ever had. I purchased a certified 2014 Honda Accord in September of 2016. This purchase w First off, this was the worst car buying experience I have ever had. I purchased a certified 2014 Honda Accord in September of 2016. This purchase was based on lies from numerous employees. No one ever went through the certification list with me. Actually, the certification list stated that the car had no horn. So basically someone just check everything off very carelessly. They actually sold me a certified car with a crack in the windshield and had the audacity to ask me if I would use the optional windshield replacement warranty I purchased so the money wouldn't come out of their pocket. The biggest complaint I have right now is the First Place Finish package I bought. The day I bought this, the man in finance (John Troxler) told me they would replace the kit anytime I ran out within 5 years...(LIE). We were told by someone else a few days later I could not receive a refund even though I was lied to. This lie came from more than just the finance guy as well. I spent $800 for this product. Actually I paid Priority of Honda $800 to give a terrible car wash twice a year for 5 years. This stuff is not that expensive as I have already looked this up. I have white smears and spots as if it was splattered on the car an not wiped down. The tires we also not even touched. I'm also trying to figure out why they had water leaking inside my car. My car was cleaner when I went through a $5 touch free car wash. Also, it took them 3 hours to do this terrible job and an oil change...this was with an appointment. All I want is for someone to give me a legitimate reason as to why I couldn't receive a refund for this "service". They try to blame First Place Finish but the problem is Priority Honda. More

Service advisors are excellent I am always impressed with the service advisors at Priority Honda. Daniel Ray takes the time to explain the issues and makes sure he understands my c I am always impressed with the service advisors at Priority Honda. Daniel Ray takes the time to explain the issues and makes sure he understands my concerns. I feel he goes above and beyond to make the service experience an easy and affordable as possible. More