
Honda of Huntersville
Huntersville, NC
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Exceeded my expectations! I worked with Catrell, right off he was very nice and super patient with me. He answered all my questions, he's awesome! Thank you! I worked with Catrell, right off he was very nice and super patient with me. He answered all my questions, he's awesome! Thank you! More
Fantastic Dealership Priority Honda is a dealership you should not overlook if you are in the market for a car. We have been Honda owners since 1977 and purchased through Priority Honda is a dealership you should not overlook if you are in the market for a car. We have been Honda owners since 1977 and purchased through several dealerships, however, nobody compares to their staff, their inventory, and their very competitive pricing. A special thanks goes to Carley O’Rourke and Kenny Robinson, both of whom went out of their to accommodate and satisfy our needs with a new car! More
worst salesman ever Went in to look at accord EX-L with Navi or Hybrid at that level or Touring. The person I had been in contact with was not working today. So I was se Went in to look at accord EX-L with Navi or Hybrid at that level or Touring. The person I had been in contact with was not working today. So I was seen by another salesman, he totally ignored what I told him about what I was interested in and showed me something else and kept trying to sell me a lower trim that I was not interested in. Asked to see certain Hybrid on the lot and was ignored again. High pressure sales, told him was not buying today just wanted a quote on a certain trim which I never got. Asked for MGR, he left came back as I was leaving about 15 mins. later and I was told MGR was busy. Had a friend who shopped here ended up buying in Concord and got much better price. Salesman told me price on internet was best price if that is true you can do much better else where. Maybe I just got a bad salesman but I found better prices and much better customer service at ever other dealer I tried. More
Excellent customer service! I would highly recommend Carley O’rourke from the Sales team at Priority Honda Huntersville. She went above and beyond the call of duty to make my exp I would highly recommend Carley O’rourke from the Sales team at Priority Honda Huntersville. She went above and beyond the call of duty to make my experience very memorable by placing customer care at the top of her list of priorities. Carley is very knowledgeable about all of the Honda line of vehicles and she takes the time to explain all of the features available in each model. All in all she is excellent at her job and I will be recommending her to all of my family and friends. More
Michael Nystrom, salesperson Michael did an exceptional job, he was extremely knowledgeable. Michael went above and beyond by transferring the car seats, installing the floor mat Michael did an exceptional job, he was extremely knowledgeable. Michael went above and beyond by transferring the car seats, installing the floor mats and setting up our phones. Thank you so very much, Lionel & Cindi Sanchez More
I had a great experience! I had a great experience with this dealership and especially with the new employee Rebeca Yanes she is so kind and doesn’t make you seem like your pus I had a great experience with this dealership and especially with the new employee Rebeca Yanes she is so kind and doesn’t make you seem like your pushed into buying a car. You feel like you are Family. Also the price and everything you get in return is so worth it! Once I’m ready to upgrade I know where I am going! The best used car dealership I have ever seen. More
Poor Customer Service in Service Department I took my car in , which my son drives, a Honda Civic...for a state inspection which I bought here in 2015. The customer service has always been poor I took my car in , which my son drives, a Honda Civic...for a state inspection which I bought here in 2015. The customer service has always been poor but I ignored it on several occasions...however I have now met my limit...I went in to pick up my car was told by several service representatives..about 8...”we will be with right with you”...waited over 15 minutes with 8 customer service representatives in there...finally they got to me ...maybe because I am an elderly person they ignored me...finally they asked how to help me...it took 2 people to find my paperwork...Then this is the icing on the cake... they told me my car was out there in the parking lot...and we could punch our key fop and fine it! And then he said “when it Hong’s that’s your car”....just saying isn’t that great customer service! I was parked in an area to drop my off my son to get his car and I couldn’t get out ,..I had to ask them how I was to get out and it seemed to bother them...never will I recommend such a dealership with such poor customer service! I recommend you go to Hendrick Honda Concord! More
Flawless experience Most people hate the hassle of buying a car. NOT ME! I have known Andy Hicks for awhile and he is such a wonderful manager here! This time he paire Most people hate the hassle of buying a car. NOT ME! I have known Andy Hicks for awhile and he is such a wonderful manager here! This time he paired me up with a salesman named Matt! Matt was awesome!!! Super knowledgeable about the new CRVs and fun and easy to talk to. Taught me a lot and was very honest about all the differences between the models. I feel like I got a good deal and it was simple and quick! They both were very respectful of our time and our wants in a new CRV. Even Louis in finance was great! I would buy from them again and again! More
Love my 2017 Honda Accord!!!! Wallah Richardson Jr. Was extremely pleasant. Danny Poli is the sales manager and quite the character, he is very good at his job. There were a co Wallah Richardson Jr. Was extremely pleasant. Danny Poli is the sales manager and quite the character, he is very good at his job. There were a couple of small dents on the back bumper and I had mentioned to Danny that I wanted some paint to cover it and he said that he would have it fixed by the body guy at the shop. Him making that extra effort was appreciated. Before I could come in to have the dent fixed someone hit me from behind, so the appointment is not necessary. More
Great experience at Priority! We just purchased our first Honda. Dominique McFadden did a superb job for us. He knows the vehicles very well and made us feel at ease throughout t We just purchased our first Honda. Dominique McFadden did a superb job for us. He knows the vehicles very well and made us feel at ease throughout the purchase of our new CRV. He was professional, courteous, patient, and very helpful in explaining the vehicle's technology. More