Honda of Huntersville
Huntersville, NC
Filter Reviews by Keyword
By Type
Showing 909 reviews
Ben Nash is a rising star! We have had a wonderful experience purchasing a new Honda Pilot Elite from Ben Nash, a new member of the sales force. From the moment we walked in and We have had a wonderful experience purchasing a new Honda Pilot Elite from Ben Nash, a new member of the sales force. From the moment we walked in and met Ben, we explained we were test driving several different brands of SUV and wanted to test drive the new Pilot. He was quick to put our entire family into a beautiful Pilot and take it for a spin. He took the time to answer tons of random questions and show us a number of features during the drive. After the test drive, we knew we had a huge decision to make based on the other competitors' vehicles we test drove that day. After a lot of discussion, we knew the Pilot Elite was for us. Ben was extremely helpful and friendly and accessible via phone/text/email to continue to answer questions and assist us with accessories selection and price negotiation. He was so flexible with scheduling times for us to come in to sign paperwork and was very understanding of our family's very busy schedule. The best part of our experience with Ben, was not feeling the typical sales rep "high pressure." He truly listened to us and worked with us at our pace rather than just pushing for a sale. Our family will happily recommend Ben Nash at Priority Honda to any of our friends looking to buy a car. What a kind, helpful and hard-working young man---clearly will be a huge asset to the Honda family!!!! THANK YOU, BEN!!! The Hayes Family More
Terrible If I could give negative stars, I would. Worst customer service I have encountered in a while. Features that I bought the car for do not work. No one If I could give negative stars, I would. Worst customer service I have encountered in a while. Features that I bought the car for do not work. No one is concerned. Added charges for $895 worth of gap insurance that I was not informed of on car purchase. Did not notify my car insurance of new purchase and have been driving around for one month with no coverage and I wasn't aware. When my car insurance company called them, they were rude and not cooperative. I have left messages with no response. I have emailed the general manager with no response. If you are looking for a Honda, I definitely would not buy here. Stick with Hendricks if you want service. Very disappointed that I purchased a $32k vehicle at Priority Honda and I have been treated so poorly. Brandon Hunt was my salesman. Save yourself the trouble. Go some where else to spend your hard earned money. More
Great salesmanship from Chris Hart Chris was great, spend many hours dedicated to getting me the best deal and car. He was methodical and understanding to my needs which he met perfectl Chris was great, spend many hours dedicated to getting me the best deal and car. He was methodical and understanding to my needs which he met perfectly. More
Awesome.I Recommend to my friends I bought Honda CR-V and Megan is the sales person , she was nice and excellent. Good listener and tried to help very much. Explained all features and I bought Honda CR-V and Megan is the sales person , she was nice and excellent. Good listener and tried to help very much. Explained all features and she makes sure that I am comfortable and she even recommended to try other cars even. Staff was excellent . I highly Recommend. Thanks. More
Amazing auto buying experience Hello, my fiance purchased a Honda accord from Priority Honda. She had an amazing auto buying experience. Her salesman, Joe Castellano, took very good Hello, my fiance purchased a Honda accord from Priority Honda. She had an amazing auto buying experience. Her salesman, Joe Castellano, took very good care of my fiance. She was nervous about buying a car without me as I had to work. Joe showed her all the options the car had and explained them to her so she could understand. When it came time to present the numbers again, all the care was taken to make sure she was comfortable. We love the car and had such a great experience I am considering trading my Hyundai in for a Honda. I highly recommend Joe to anyone looking for a new car. I don't know if he sells used cars as he is in the new car building but it is nice to see a car salesman with integrity. More
Great customer service I would highly recommend this dealership. The service was wounderful, and I just wanted to give a shoutout to Danny for being such a big help. He went I would highly recommend this dealership. The service was wounderful, and I just wanted to give a shoutout to Danny for being such a big help. He went beyond expectations, and helped me with the car I bought. More
Chris Hart is the best!!! Chris made sure he got me the car I wanted at a great price!!! I’ll definitely refer anyone i know to Chris and to the dealership!!! Chris made sure he got me the car I wanted at a great price!!! I’ll definitely refer anyone i know to Chris and to the dealership!!! More
Exceeded my expectations! I worked with Catrell, right off he was very nice and super patient with me. He answered all my questions, he's awesome! Thank you! I worked with Catrell, right off he was very nice and super patient with me. He answered all my questions, he's awesome! Thank you! More
Fantastic Dealership Priority Honda is a dealership you should not overlook if you are in the market for a car. We have been Honda owners since 1977 and purchased through Priority Honda is a dealership you should not overlook if you are in the market for a car. We have been Honda owners since 1977 and purchased through several dealerships, however, nobody compares to their staff, their inventory, and their very competitive pricing. A special thanks goes to Carley O’Rourke and Kenny Robinson, both of whom went out of their to accommodate and satisfy our needs with a new car! More
worst salesman ever Went in to look at accord EX-L with Navi or Hybrid at that level or Touring. The person I had been in contact with was not working today. So I was se Went in to look at accord EX-L with Navi or Hybrid at that level or Touring. The person I had been in contact with was not working today. So I was seen by another salesman, he totally ignored what I told him about what I was interested in and showed me something else and kept trying to sell me a lower trim that I was not interested in. Asked to see certain Hybrid on the lot and was ignored again. High pressure sales, told him was not buying today just wanted a quote on a certain trim which I never got. Asked for MGR, he left came back as I was leaving about 15 mins. later and I was told MGR was busy. Had a friend who shopped here ended up buying in Concord and got much better price. Salesman told me price on internet was best price if that is true you can do much better else where. Maybe I just got a bad salesman but I found better prices and much better customer service at ever other dealer I tried. More