Honda of Huntersville

Eddie and Alex are very helpful, I can trust both them for their customer service and salesmanship. Both of them went out of their way to help me out with the leasing decision. for their customer service and salesmanship. Both of them went out of their way to help me out with the leasing decision. More

Had a wonderful buying experience at Hall Honda! Adrian Hunte was great to work with - he even purchased lunch for my daughter and I while we waited! I very much appreciate the attentiveness of all invol Hunte was great to work with - he even purchased lunch for my daughter and I while we waited! I very much appreciate the attentiveness of all involved in the process! Thank you Honda! Dana B. More

Alex has a very special gift for helping people. He is trustworthy and highly dedicated. Looking for a Honda in the Charlotte area you should definitely contact Alex or someone in his team. trustworthy and highly dedicated. Looking for a Honda in the Charlotte area you should definitely contact Alex or someone in his team. More

I waited 2 hours for an oil change and a tire rotation in spite of having made an appointment. I was then charged a different amount than what I was quoted over the phone. Furthermore, when a customer rightf spite of having made an appointment. I was then charged a different amount than what I was quoted over the phone. Furthermore, when a customer rightfully inquired about the lengthy wait, I overheard an employee make a snide remark behind the guest's back. I get it, we all get frustrated, but I found it very unprofessional that those frustrations were expressed within earshot of other customers. After finally leaving the dealership, my tire low pressure light came on, indicating an issue with a sensor. I called the dealership immediately (a few minutes before 6- their closing time) and was told no one was available to assist me. They did a good job with the work but overall it was a very poor experience. I will not be returning or recommending this location for service. More

The sales people here did not hold up their part of the sale at all. After Purchase they were uncooperative and dismissive when I tried to get my 10 day payoff on my trade in, causing me to be charged agai sale at all. After Purchase they were uncooperative and dismissive when I tried to get my 10 day payoff on my trade in, causing me to be charged again. They refused to mail me my license plate, forcing me to drive 45 minutes to get it in person. The terms of my sale stated I had 90 days to make my first payment and was still charged less than a month later. The whole process has been a drag and a hassle from beginning to end. I don't recommend buying from these lazy charlatans. You would be better off going literally anywhere else. More

Damage to rims I took my pilot in for a major service package they had. I got the car when promised but the condition of the car was pretty bad. The scuffed up one I took my pilot in for a major service package they had. I got the car when promised but the condition of the car was pretty bad. The scuffed up one rim pretty bad and service advisor said no way their equipment can do that but will call me back next day after they review the footage. Never got a call. Just a bunch of liars that won’t admit when they do damage to your vehicle. My car is a 2017 pilot elite. I always check over the car before I drive off. There’s always new scratches on my car or rims. Only reason I take my car here is because I bought my pilot here and need to take it here to keep up with the warranty. I’m going to most likely trade in the pilot and leave this dealership for good. Took car in around august 6th More

Honor what you offer. I Purchase a 2017 CPO on Feb 2020 . Was told all is in perfect condition you will never regret it and this happen within 4 months Battery die ( I w I Purchase a 2017 CPO on Feb 2020 . Was told all is in perfect condition you will never regret it and this happen within 4 months Battery die ( I was 40 Miles away when die ) and Priority did not changed I have to spend $140 dollars for a new one , flat tire light come up every month , air filter bad have to buy a new one . and who know what else is gonna happen in the future . If I go back they will just say Sorry we can't fixed .(?? How I can trust Priority on my next purchase I will have to think very hard before I decide to go back. More

Drew Farrar Drew is a first-rate parts advisor. He helped me with a key fob issue with professionalism and patience. He is an asset to your team! Drew is a first-rate parts advisor. He helped me with a key fob issue with professionalism and patience. He is an asset to your team! More