Honda of Huntersville

Hall Honda was wonderful to work with. I hope to lease/buy all my cars with them. Lisa, our sales agent, was kind, knowledgeable, and not pushy. She understood my needs. The sales manager I hope to lease/buy all my cars with them. Lisa, our sales agent, was kind, knowledgeable, and not pushy. She understood my needs. The sales manager was excellent as well. He worked hard to meet my budget with the car I had my heart set on. I would recommend Hall to others! More

I have bought 2 cars here. ..the first purchase was Great! The second, not so much! I felt rushed, pressured and Honestly "Mike Gaston" sales Guy was great with my purchase of ..the first purchase was Great! The second, not so much! I felt rushed, pressured and Honestly "Mike Gaston" sales Guy was great with my purchase of the car..the Desk manager "Robert Gather" was very Rude and disrespectful all through the sale! Moving forward after purchase... I discover a protector matt on drivers side in back seat missing the day I took it home, so I called Mike and let him know. He assured me it wld be taken care of and they would order it...2- 3 months went by and I contacted him again! He said OH. You should have gotten that.! " No sir" I did not. He said ok ill look into it and get back to you. NO COMMUNICATION for several weeks so I contacted him again! He said...oh give me 5 minutes and I will call you! Never recieved THAT call! Shocker! When I reached out once again to Mike..his response was with disrespect and rudeness! Now I understand this is a car matt, but I purchased it and gave plenty of time and grace for him to make it right! My daughter was looking to purchase a Honda and I shared my experience with her and she went to another dealership. My perception of all this is... they will take care of you while selling a car..but after that...your concerns don't matter.. Bring your business somewhere that takes care of you! More

Very Helpful. Quick and efficient. Positive and calm. Personable and relatable. Would recommend Lisa to anyone! Quick and efficient. Positive and calm. Personable and relatable. Would recommend Lisa to anyone! More

Great Leader very transparent and professional very clean dealership...Always responsive and friendly. Would ask for again dealership...Always responsive and friendly. Would ask for again More

Very friendly and professional sales team! They took good care of me. I highly recommend! They took good care of me. I highly recommend! More

I recently had the pleasure of experiencing exceptional customer service at Hall Honda, thanks to the outstanding efforts of Michael Murphy and Jake. From start to finish, my experience was nothing short o customer service at Hall Honda, thanks to the outstanding efforts of Michael Murphy and Jake. From start to finish, my experience was nothing short of fantastic. Michael Murphy truly exemplified what it means to go above and beyond in customer service. He treated me with genuine care and made me feel like a valued member of the Hall Honda family. His attention to detail and willingness to ensure that I was comfortable with every decision regarding the service of my vehicle was truly remarkable. Michael's dedication to his customers is unparalleled, and it's evident that he takes great pride in his work. Additionally, Jake, my service advisor, was equally impressive. Not only was he knowledgeable and professional, but he also had a friendly and kind demeanor that instantly put me at ease. Jake's expertise and approachability made the entire service process seamless and stress-free. The combination of Michael and Jake's exceptional customer service skills truly sets Hall Honda apart. Their commitment to providing top-notch service is evident in every interaction, and it's clear that they genuinely care about their customers' satisfaction. Thanks to Michael, Jake, and the entire team at Hall Honda, I can confidently say that I will remain a loyal customer for years to come. Their dedication to excellence has earned my trust and loyalty, and I look forward to continuing to do business with them in the future. More

Enjoyed working with the entire team, love the Odyssey but do miss having the truck at the same time. but do miss having the truck at the same time. More

Lisa and her support team were a pleasure to work with-friendly and professional. We will definitely recommend this dealership to friends and family. Thank you for making our car buying experience a with-friendly and professional. We will definitely recommend this dealership to friends and family. Thank you for making our car buying experience a great one! More

Car Pickup-Delivery Service is a game changer! Hiram was very helpful and explained the work required. They were extremely courteous and fast! Great experience with the Service Dept! Hiram was very helpful and explained the work required. They were extremely courteous and fast! Great experience with the Service Dept! More

I had wonderful customer service! I was greeted at the beginning and my buying process was very easy. I was greeted at the beginning and my buying process was very easy. More