Honda of Huntersville

I've had the work done on my Odyssey exclusively at this location. The staff is very nice, the service is quick, and I always feel like they've taken the best care of my vehicle and myself. location. The staff is very nice, the service is quick, and I always feel like they've taken the best care of my vehicle and myself. More

Jenny was extremely helpful, and got me a great deal! Highly recommend working with her! She was patient, thoughtful, and extremely friendly. She’s down to earth and I never felt pressured. Highly recommend working with her! She was patient, thoughtful, and extremely friendly. She’s down to earth and I never felt pressured. More

My mom bought a CRV from Hall Honda under a week ago and traded in her used Civic. She has been trying to get in touch with them for 3 days because her AC is broken. She's called and emailed with no respons traded in her used Civic. She has been trying to get in touch with them for 3 days because her AC is broken. She's called and emailed with no response and finally late this afternoon they let her know they can see her two days from now. I called and spoke with Dustin regarding our frustrations and he offered no apology or attempts to right their wrong. He didn't offer his name on the call and as soon as I finished providing my reason for the call his response was "he's on vacation," but she received no out of office and called additional people as well. Completely ridiculous customer service and just another example of car salespersons trying to make a sale and not caring about the customer. They never should have let the car off the lot but even worse, they should have made attempts to make it right. AVOID!! More

I would not recommend getting service done here. I bought a car when it was still Priority Honda so I get the free oil changes. I also bought tires there, but I went today to get the free oil change and free a car when it was still Priority Honda so I get the free oil changes. I also bought tires there, but I went today to get the free oil change and free tire rotation, and they charged us for the rotation. I mentioned to Louis when I called to make the appointment that I bought the tires there so it should be free. A note should have been made about this. Brianna White, the service advisor, said my fiance' should have mentioned it when he was there for the service. I believe that all of this could have been avoided if notes were taken at the time of the scheduling of appointment! I know it's only $37 but it's the fact that they don't look out for their long time customers. The only reason I take my car there is for the free oil changes & tire rotations as their services are WAY overpriced. More

I called for a price on a taillight replacement for my Ridgeline. When inquiring, I asked about pricing and was quoted the price would be $196 but the item was not in stock. Part was ordered and delivered Ridgeline. When inquiring, I asked about pricing and was quoted the price would be $196 but the item was not in stock. Part was ordered and delivered but referred to Service for an appointment time which was 1:30pm. At 4:30+ the truck was finally brought around and my bill was $307. Included on the bill was a labor charge for 30 minutes so what happened to the 2.5+ hours I sat waiting on the truck. In addition, Grossly overcharged and no respect for time of appointment. I could understand 30 minutes or so but..... not again for me! More

Jamie was amazing! I told him what wanted and he led me straight to my purchase! It was so quick Nd easy and he had everything ready! Jamie is an AllStar! straight to my purchase! It was so quick Nd easy and he had everything ready! Jamie is an AllStar! More

Mr Carlos is my sale, he is so nice and very honest. I Mr Carlos is my sale, he is so nice and very honest. I bought the 2021 CRV EX from him and the experience is nice and very fast. I like the Hall hon Mr Carlos is my sale, he is so nice and very honest. I bought the 2021 CRV EX from him and the experience is nice and very fast. I like the Hall honda. More

Mr Ling is my sale manager, he is so nice and very Mr Ling is my sale manager, he is so nice and very helpflt. I bought the 2021 CRV EX from him and the experience is nice and very fast. I like the H Mr Ling is my sale manager, he is so nice and very helpflt. I bought the 2021 CRV EX from him and the experience is nice and very fast. I like the Hall honda. More

Thank you Jamie Sales for going up and above any expectationsI may have had throughout the purchase process of my wife's new HRV. Jamie is a true professional and was a pleasure to deal with. expectationsI may have had throughout the purchase process of my wife's new HRV. Jamie is a true professional and was a pleasure to deal with. More