Honda of Huntersville

I will be driving alone on an unplanned 12 hour trip and am a bit nervous about it. I do not know how to take care of a car’s engine but when I looked at the coolant it looked very low. I went into Hall Hon am a bit nervous about it. I do not know how to take care of a car’s engine but when I looked at the coolant it looked very low. I went into Hall Honda of Huntersville without an appointment at opening time. My service rep checked the coolant and oil and assured me they were both at good levels. He also explained how coolant is in system plus its reservoir. I am so sorry I did not get his name but thank you sir for easing my nervousness and thank you Hall Honda for having such a wonderful employee. I look forward to making my upcoming inspection appointment with Hall Honda!! More

Jenny was wonderful to work with, highly recommend, great deal deal More

He was wonderful And helped us very much thank you Will be back to buy another car be back to buy another car More

Great salesman and helped us get into a car quickly and we really love the car we got. we really love the car we got. More

I experienced the best service and communication today. Raven in Service is amazing. She called on my extended warranty and got it all covered for the repairs needed. She communicated throughout the ent Raven in Service is amazing. She called on my extended warranty and got it all covered for the repairs needed. She communicated throughout the entire process. I would highly recommend them for service for your Honda. More

Bought a new CRV two weeks ago from Hall Honda (very positive experience with Jamie Sales). Part of deal included install of crossbars on roof rack. Got a call last week from “Service” Dept. to arrange positive experience with Jamie Sales). Part of deal included install of crossbars on roof rack. Got a call last week from “Service” Dept. to arrange install of crossbars. I asked man about how long the install would take. He said “about 1 1/2 hours, 2 hours tops”. Took the car in yesterday, arrived at 9:25 for my 9:30 appointment. At the 2 1/2 hour mark, I asked my service rep about how much longer it would take. She went to check on status of the install. She returned and said “Corey says it will be just a little longer”. FINALLY, at the 3 1/2 hour mark, the service rep advised the work was completed. I asked to speak to the “Service” Manager. She took me to him. I advised him it took 3 1/2 hours for an install that I was told would take “1 1/2 hours, 2 hours tops”. He said it should not have taken 3 1/2 hours and said that job should “take about 1 1/2 hours”. He offered no I’m truly sorry or I sincerely apologize. No, no - his only comment was “that’s not right, I’ll have to look into it” (whatever that was supposed to mean), Yeah, sure!. Maybe Hall Honda should change that department name from “Service” Dept. to the Repair, Maintenance and Installation Dept. as “Service” is not what was provided, and the “Service” Manage appears clueless as to the meaning of Service. More

Very professional & polite. Helped me get the car I wanted! I recommend him to anyone wanted! I recommend him to anyone More

This was the Best Buying experience I have ever had. Mike Barbeau and the finance guys were so honest and great to work with. This is my 4th Honda Purchase and only plan on buying Honda’s in the future. Mike Barbeau and the finance guys were so honest and great to work with. This is my 4th Honda Purchase and only plan on buying Honda’s in the future. Thank you all for such a smooth transaction!!! More

Jamie is great! He represented us for what we wanted to accomplish and when we felt like we needed to sleep on it he gave us the space we needed to come to the final decision. Great guy and easy to get alo accomplish and when we felt like we needed to sleep on it he gave us the space we needed to come to the final decision. Great guy and easy to get along with. Worked with Charles in finance and he was very helpful and friendly as well. More

Worked with Adam buying a 2021 Hrv sport awd….. best car buying experience I’ve ever had…. Adam was professional, respectful and courteous…. Would recommend him highly. buying experience I’ve ever had…. Adam was professional, respectful and courteous…. Would recommend him highly. More