Honda of Huntersville

The location is closed to my house. I love the staff. They are friendly and get the job done! Thank you for your services. I know I am in good hands when I come to you. They are friendly and get the job done! Thank you for your services. I know I am in good hands when I come to you. More

Very nice service clean place and great people, I was kinda of scared of going since most dealerships are scammer but they where great and great prices kinda of scared of going since most dealerships are scammer but they where great and great prices More

If I could give them negative stars I would. I was assured 3 separate times before leasing a new Honda Civic, that I would be able to bring the car back if any personal issues occurred within 3 days o assured 3 separate times before leasing a new Honda Civic, that I would be able to bring the car back if any personal issues occurred within 3 days of signing the lease. At the last step of the process I decided to ask one last time just to make sure that I wasn't lied to. When I asked the fourth time I was told that I was lied to, and that they would not honor what the other salesman had told me on 3 separate occasions. The general manager, Alex Fung-A-Ling, came in and was acting like a child repeating questions unrelated to the issue. He started to physically shake because he was so upset at my calmness and unwillingness to accept the terrible terms he wanted to place on me. He eventually got up and canceled the sale after they had already hit me credit. I would recommend everybody stay as far away from this place as possible and I will be letting everyone that I know about the abysmal experience I had here. Please do not go here for a car. You will regret it. More

went to go buy a honda accord and overheard this guy calling someone a chink. I will take my money to modern nissan instead where they do not use racial slurs calling someone a chink. I will take my money to modern nissan instead where they do not use racial slurs More

I will be driving alone on an unplanned 12 hour trip and am a bit nervous about it. I do not know how to take care of a car’s engine but when I looked at the coolant it looked very low. I went into Hall Hon am a bit nervous about it. I do not know how to take care of a car’s engine but when I looked at the coolant it looked very low. I went into Hall Honda of Huntersville without an appointment at opening time. My service rep checked the coolant and oil and assured me they were both at good levels. He also explained how coolant is in system plus its reservoir. I am so sorry I did not get his name but thank you sir for easing my nervousness and thank you Hall Honda for having such a wonderful employee. I look forward to making my upcoming inspection appointment with Hall Honda!! More

Jenny was wonderful to work with, highly recommend, great deal deal More

He was wonderful And helped us very much thank you Will be back to buy another car be back to buy another car More

Great salesman and helped us get into a car quickly and we really love the car we got. we really love the car we got. More

I experienced the best service and communication today. Raven in Service is amazing. She called on my extended warranty and got it all covered for the repairs needed. She communicated throughout the ent Raven in Service is amazing. She called on my extended warranty and got it all covered for the repairs needed. She communicated throughout the entire process. I would highly recommend them for service for your Honda. More

Bought a new CRV two weeks ago from Hall Honda (very positive experience with Jamie Sales). Part of deal included install of crossbars on roof rack. Got a call last week from “Service” Dept. to arrange positive experience with Jamie Sales). Part of deal included install of crossbars on roof rack. Got a call last week from “Service” Dept. to arrange install of crossbars. I asked man about how long the install would take. He said “about 1 1/2 hours, 2 hours tops”. Took the car in yesterday, arrived at 9:25 for my 9:30 appointment. At the 2 1/2 hour mark, I asked my service rep about how much longer it would take. She went to check on status of the install. She returned and said “Corey says it will be just a little longer”. FINALLY, at the 3 1/2 hour mark, the service rep advised the work was completed. I asked to speak to the “Service” Manager. She took me to him. I advised him it took 3 1/2 hours for an install that I was told would take “1 1/2 hours, 2 hours tops”. He said it should not have taken 3 1/2 hours and said that job should “take about 1 1/2 hours”. He offered no I’m truly sorry or I sincerely apologize. No, no - his only comment was “that’s not right, I’ll have to look into it” (whatever that was supposed to mean), Yeah, sure!. Maybe Hall Honda should change that department name from “Service” Dept. to the Repair, Maintenance and Installation Dept. as “Service” is not what was provided, and the “Service” Manage appears clueless as to the meaning of Service. More