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Honda of Huntersville

Huntersville, NC

4.5
909 Reviews

12815 Statesville Road

Huntersville, NC

28078

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Showing 909 reviews

October 11, 2021

One of the best dealerships ive been to, from service to the sales team seems like everyone in the dealership had a mission to complete and satisfy the needs of customers. Very friendly environment very det More

by Max
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Fung-A-Ling, Eddie Dean, Adrian Hunte, Carlos Jordan, DeMario Hutchings, Jamara Williams, Jenny Miranda, Jonathan Lopez, Marcellus Simpson, Michael Barbeau
Oct 12, 2021 -

Honda of Huntersville responded

Hi Max, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope to be of service to you again! Take care!

October 10, 2021

I had the pleasure of purchasing 4 cars since Jan 21. Hall Hondas team always has the most professionalism in my car experience. With Donna, Adrian, DiMarco and of course Eddie. They treat you like famil More

by Laneenterprizes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna claar, Eddie Dean, Adrian Hunte, DeMario Hutchings
Oct 10, 2021 -

Laneenterprizes responded

Terrific dealership look forward to next vehicle.

October 08, 2021

I want to thank Ariel for being such an understanding and caring young man and making my service visit for my Honda CRV such a great experience! He was very kind, and made sure that my car was thoroughly More

by Evva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ariel Gantt
Oct 09, 2021 -

Honda of Huntersville responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 14, 2021

I went for an oil change and when I showed up they appeared busy but Eric D. got to me taken care of quickly. After the oil change he said everything looked good. Only thing I may need is new front ti More

by CTR31028
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Durand
Sep 15, 2021 -

Honda of Huntersville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

September 10, 2021

Jonathan from service just added that special touch to service. He went out if his way to make me want to return. Excellent customer service More

by Linda flowers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Durand
Sep 15, 2021 -

Honda of Huntersville responded

Hi , thank you for your kind review; we are happy to pass along your comments to Jonathan here at Hall Honda Huntersville! Feel free to reach out to us if you need anything. Have a wonderful day.

September 09, 2021

Went into Parts Department to inquire about parts I needed. Daniel helped me to understand what I needed and was very thorough and friendly. I will be recommending and going to Hall Honda from now on. More

by judy.s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Cooke
Sep 15, 2021 -

Honda of Huntersville responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

September 09, 2021

I spoke to a parts employee by the name of Daniel Cooke I believe, and he gave me all the information I needed in the most professional way. He was super helpful, would love to always speak with him from now More

by STORMY93
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Cooke
Sep 15, 2021 -

Honda of Huntersville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Hall Honda Huntersville. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Take care!

September 08, 2021

The location is closed to my house. I love the staff. They are friendly and get the job done! Thank you for your services. I know I am in good hands when I come to you. More

by Ali Bouasavatdy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rocky Bouasavatdy
Sep 08, 2021 -

Honda of Huntersville responded

Hi Ali, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Hall Honda Huntersville!

September 07, 2021

Very nice service clean place and great people, I was kinda of scared of going since most dealerships are scammer but they where great and great prices More

by Adrn.gnlz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kobe , Eric Durand
Sep 08, 2021 -

Honda of Huntersville responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again! Take care!

September 01, 2021

If I could give them negative stars I would. I was assured 3 separate times before leasing a new Honda Civic, that I would be able to bring the car back if any personal issues occurred within 3 days o More

by T
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex Fung-A-Ling, Robert Gathers
Sep 08, 2021 -

Honda of Huntersville responded

Thank you for your feedback, Tariq. We are sorry to hear you feel you’ve had a less than positive experience with our dealership. It’s our understanding you’ve been in contact with management regarding your concerns. If we may be of further assistance, please reach out to our General Manager, Eddie Dean, at 704.875.3232. Thank you.

Sep 08, 2021 -

T responded

You are incorrect. I have not spoken with management and the issue has not been resolved. It is sad and revealing to see you try to post this to mitigate the issue.

Sep 20, 2021 -

Honda of Huntersville responded

We are glad to see that our GM was able to follow up with you. Take care.

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