Honda of Huntersville
Huntersville, NC
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I had an appointment today with Carlos on a used Acura RDX. What a DISPPOINTMENT. The interior on driver's side was TRASHED. Driver door was stained BAD, rockers had DEEP scratches in it and driver's seat RDX. What a DISPPOINTMENT. The interior on driver's side was TRASHED. Driver door was stained BAD, rockers had DEEP scratches in it and driver's seat was pancaked. Price on vehicle was almost $46,000. It had less than 12,000 miles on it. They never fixed any of these items before customers see it. NO RECONDITIONING at all. I can't recommend dealer due to POOR dealership presentation. Get it right before ANY customers see your vehicles. More
Very pleased with my purchase experience with Hall Honda, and especially Faisal Alsholi in Sales. He did an excellent job with regular communications for only what was important at a pace that worked well fo and especially Faisal Alsholi in Sales. He did an excellent job with regular communications for only what was important at a pace that worked well for me and my schedule. Faisal was never pushy, understood right at the start what my objectives were and focused on meeting those for me. I've worked with many dealerships over the years, and this is the first time I felt that a dealership understood the value of building a long-term relationship with a customer. I watched very closely, in all my interactions with Hall Honda through the Sales lifecycle process in my purchase, to ensure Hall approached each step knowing future car purchases and service visits, plus word of mouth reputation meant more to them than making a sale. Extremely important given the current economic situation and supply/demand position the industry has on consumers. Looking forwards to the continued customer service and sales opportunity, and I'm confident Hall Honda will keep the positive, customer relationship focused momentum going! Thank you Faisal and Hall Honda team. More
Chris Hart was professional and helpful as was the entire team from sales to finance. He treated me with respect and made sure I received the best care! While my husband was deployed I purchased my new accor team from sales to finance. He treated me with respect and made sure I received the best care! While my husband was deployed I purchased my new accord and needed a ride to the dealership. He picked me up from my home and got me to the dealership safely. Everything was a smooth seamless process. Would highly recommend using Hall for your Honda needs! More
Very professional sales people. We were greeted as soon as we stepped into the dealership. Most particular Jenny who was with us and offered coffee and water and made us homely. Jenny and Robert convince as we stepped into the dealership. Most particular Jenny who was with us and offered coffee and water and made us homely. Jenny and Robert convinced us to buy CRV Touring. We had made our mind to buy CRV EXL and ended buying CRV Touring. Alexander Fung-A-Ling - a customer oriented and very detailed in his service, especially customers needs. More
Jenny is absolutely wonderful! She really has a caring Jenny is absolutely wonderful! She really has a caring energy and will make you feel like you’re an important part of her day. As a salesperson, Jenny is absolutely wonderful! She really has a caring energy and will make you feel like you’re an important part of her day. As a salesperson, she’s is knowledgeable and quick to help. Definitely recommend! More
I would like to start by saying Great Sales Specialist! Eric Crawford was so nice and very professional. He has even answered he’s personal phone for us and called back on and off work. It’s hard to find g Eric Crawford was so nice and very professional. He has even answered he’s personal phone for us and called back on and off work. It’s hard to find good help these days. For him not to know my wife and I. All I can say is that this man did exactly what he said he would do from day one. Thank you Mr. Eric Crawford for doing a Great Job!!! More