Honda of Huntersville
Huntersville, NC
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Hall Honda is not a good dealer to buy a used vehicle. For used vehicles, Carmax or Carvana would be the appropriate dealers to go to. I bought a vehicle there and inspected the vehicle before the sales p For used vehicles, Carmax or Carvana would be the appropriate dealers to go to. I bought a vehicle there and inspected the vehicle before the sales paperwork, everything was fine. After paying for the vehicle the following day, I picked up the vehicle without a second inspection, drove the vehicle home, began cleaning the exterior giving it my final touches, and noticed on the passenger side, damage to the rear wheel well trim, rear door handle chrome scratched and a broken mirror housing. The damages were not consistent with a single incident. My deduction change-outs were done. they knew something was wrong but everyone kept quiet. The repairs were left up to me even though there is a company warranty. They refused to repair the damaged mirror unless I paid for it. They actually tried to sell me a mirror for $800.I'm stuck with the broken mirror, but so far the vehicle is very good. The vehicle I bought was over $25000.This is a one-star operation. They are all nice people, only to their families. More
Jenny was phenomenal! Hands down the most low pressure sales transaction ever. She accomplished in 2 hours what no other dealership would in 3 months. Very friendly and he Hands down the most low pressure sales transaction ever. She accomplished in 2 hours what no other dealership would in 3 months. Very friendly and helpful. Great dealership, no “bs” just a straightforward deal. Highly recommend! More
I give 5 stars to Hall Honda Huntersville. From the moment I walked into Hall Honda and met Robert Gatthers , Corporate management Sale and Eric Crawford ,sales I had complete confidence that From the moment I walked into Hall Honda and met Robert Gatthers , Corporate management Sale and Eric Crawford ,sales I had complete confidence that I came to the right dealer to purchase my CRV TOURING 2022. My experience from this team Robert Gatthers and Eric Crawford was excellent. They walked me right through from beginning to end. They found my brand new CRV TOURING in Canada and safely brought it to my home. I am confident that I will recommend everyone to them and Hall Honda Huntersville. Joan Cella I More
WOMEN BEWARE! !!!! Worst experience ever! This man boldly committed theft in my face! Called the store and was advised I would be paying with cash for a vehicle. Mr !!!! Worst experience ever! This man boldly committed theft in my face! Called the store and was advised I would be paying with cash for a vehicle. Mr. Whitehead confirmed their asking price of 5k only to be told I needed $500 more when we got there. He played the "let me talk to my manager game" for about 30mins more only to come back to the table with the same answer. I paid the extra 500 as I needed to leave. Several months later, as I'm combing through the paper work to due to another issue with that sale, I realized that the incorrect amounts were reflected...a $500 difference (shortage) to be exact!!! This man is a fraud, liar, and theif! Stay clear of him and Hall Honda all together!!!! More
Hall had the used car my husband and I were looking for. We found it online, called, set up an appointment, and came in. We negotiated my trade-in, the selling price of the car we wanted, and had a deal. Th We found it online, called, set up an appointment, and came in. We negotiated my trade-in, the selling price of the car we wanted, and had a deal. The people at Hall are reasonable and professional, and we left satisfied. That was about three weeks ago, and we’re still happy with our new used car (and the Honda warranty). Also, great follow-up after the sale. More
While we got the vehicle we wanted, no one really went above and beyond. Jenny did a wonderful job, but most of the people we spoke with felt like they would get the business anyway and never really gaine above and beyond. Jenny did a wonderful job, but most of the people we spoke with felt like they would get the business anyway and never really gained our confidence. More
From the very beginning Jenny was the most responsive and professional representative we had from 6 different on-line dealerships. We did almost everything between on-line, texts, and phone calls. The day professional representative we had from 6 different on-line dealerships. We did almost everything between on-line, texts, and phone calls. The day we bought our car was the only day we ever stepped foot in a dealership. It was such a pleasure to have Jenny guide us through every step. She took the difficulty of buying a car away and was so patient, enjoyable, and knowledgable. I would give her 10 stars if I could, and you will not go wrong working with her if you are in the market for a new or used car. Brenda Emmons More