Honda of Huntersville
Huntersville, NC
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We bought 2 Hondas this fall -- a Passport and a Pilot. Justin, Marcellus, Travis, and Kevin were all amazing. They were supportive and helpful -- I never felt like they were pushing me to buy anything a Justin, Marcellus, Travis, and Kevin were all amazing. They were supportive and helpful -- I never felt like they were pushing me to buy anything and they were all good people. They all worked together seamlessly as a team with great communication. Kevin was very helpful with the paperwork. We needed to make a correction on the documents -- he sent a messenger to our house and made it very easy. More
Extremely disappointed in this dealership I tried to purchase a Vehicle from this dealership and they tried to sell me the car that I wanted for 12K over MSRP. I've spoken to several other Honda dealer purchase a Vehicle from this dealership and they tried to sell me the car that I wanted for 12K over MSRP. I've spoken to several other Honda dealers that don't mark up over MSRP. I strongly recommend looking at Honda dealers that are going to be here for the long term. Not one that's tiring to Gouge every Consumer that walks in their door. More
Adrien was great, and was the reason we didn’t walk out as we did at Hendricks. His manager on the other hand offended us 2 time’s unnecessarily while we were discussing prices, And did it in front of my c as we did at Hendricks. His manager on the other hand offended us 2 time’s unnecessarily while we were discussing prices, And did it in front of my children. So embarrassing. we literally almost walked out, until Adrien spoke sense to the situation. He deserves a medal for that. However another area and the biggest problem we had, which is why we can’t recommend the dealership, is the sneaky deceptive move by the manager to “negotiate down” $2,100 from the “original price” but did it on the red model which cost $400 more (we purchased the black one). We never wanted the red model, but only wanted the black model. They changed everything but kept the price the same. So we basically paid $400 more. They probably gave each other high fives when we walked out, thinking they pulled a fast one on us, and that we didn’t know. We knew. And it basically guaranteed we will tell that to other friends to avoid the place for such deceptive practices. It’s a shame, because we have a van to trade in and buy another vehicle within the next month or two, but will need to take our business elsewhere because we doubt even writing this in the review will correct the problem at all. It’s a shame that tricking some hundreds of dollars out of your customer, will equal future losses of thousands you could have earned from that same customer. Adrien was great however, and seemed uncomfortable with what management was doing and let us know that that they work the numbers and do their thing, while he does his thing. If Adrien would go to another dealership, we would buy from him again. He deserves a good rating. The manager and management practices, not so much. More
This is the second vehicle we have gotten from Hall Honda Huntersville and we are thrilled AGAIN with our new HRV. Not only did we get a great price, Chris went above and beyond to make sure we had any updat Huntersville and we are thrilled AGAIN with our new HRV. Not only did we get a great price, Chris went above and beyond to make sure we had any updates we needed all the way up until our car arrived at the dealership. I’m thankful for the relationship we have built with this dealership and highly recommend them to anyone in the market for a new vehicle! More
Aaron is a very personable salesman. I can appreciate that. He takes his time to make sure customers are satisfied and won’t settle until he’s sure they are. He’s very knowledgeable of t I can appreciate that. He takes his time to make sure customers are satisfied and won’t settle until he’s sure they are. He’s very knowledgeable of the company. I’d recommend anyone to “ask for Aaron Johnson at Hall Honda Huntersville” when searching for a new car. Having him as my salesman was the best car buying experience I’ve had yet! More