Honda of Harvey
Harvey, LA
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Excellent Customer Service Superior Honda provided excellent customer service. They were extremely professional and helped me through the car buying process from beginning to en Superior Honda provided excellent customer service. They were extremely professional and helped me through the car buying process from beginning to end. They answered every question I had and worked with me to get my monthly note to a place that was comfortable for me to afford. The dealership is clean and everyone is friendly. More
Stayed Open We showed up on Dec 24 after they closed. Our salesman Sam, a manager and a finance person stayed so we could look at and purchase a new to us Odyseey We showed up on Dec 24 after they closed. Our salesman Sam, a manager and a finance person stayed so we could look at and purchase a new to us Odyseey. More
Great experience Wasn’t pressured at all. Got exactly what we wanted for a fair price and Mr Larry Mora was very thorough with all we needed to know about our 2018 Hon Wasn’t pressured at all. Got exactly what we wanted for a fair price and Mr Larry Mora was very thorough with all we needed to know about our 2018 Honda Accord Sport. More
Great Friendly Service Gerald was the Best salesmen I have Ever had he took care of us like we were family . He definitely we above and beyond . I will definitely recommend Gerald was the Best salesmen I have Ever had he took care of us like we were family . He definitely we above and beyond . I will definitely recommend him to other family and friends More
Quick, simple and friendly sale! Jonathan was great!! He listened to all of our concerns and needs and put us in the perfect vehicle for our growing family at a price we were comforta Jonathan was great!! He listened to all of our concerns and needs and put us in the perfect vehicle for our growing family at a price we were comfortable with! What more could you ask for?? More
Disappointed I gave the dealership an overall Fair rating because I'm not completely pleased with the total cost and finance process. I brought a car from Honda I gave the dealership an overall Fair rating because I'm not completely pleased with the total cost and finance process. I brought a car from Honda 8 years ago and the only reason I decided to return is because I love the service I received from Frank. I called Frank to make arrangements to purchase a vehicle from him. He told me he was now a manager and would have a sales employee to give me a call. He also said he would do the figuring for me since I was a loyal customer. Well the sales employee did not allow Frank to do the figuring process instead he brought the figures to the finance department. I signed the paper thinking that he was bringing it to Frank but when Frank came to question him about it he ignored him and walked away. Then the finance guy came and said it would only take about 5 minutes for me to sign the papers for the vehicle. When I looked at the paperwork my APR was 7.9 . When I asked him about the APR he said that was the APR everyone was given. I have good credit and know I could have gotten a 3.75 or 4.0 from ASI. Overtime he got the APR down to 4.39 but was aggressively persistent about me adding gap insurance. I felt stressed and pressured dealing with him and would never return because of him. More
Car Purchase The reason I gave the rate that I have choose is because I really love the car that I purchase from the dealership. Also they have very great workers The reason I gave the rate that I have choose is because I really love the car that I purchase from the dealership. Also they have very great workers there, such as Myron Hawkins. More
Easy to deal with My experience was easy and quick! They identified the problem with my vehicle and got the work done in a reasonable amount of time for what needed to My experience was easy and quick! They identified the problem with my vehicle and got the work done in a reasonable amount of time for what needed to be done. More
Outstanding Service and Customer Satisfaction Sherman and Thomas kept me in the loop for all of the items that were required to be worked on by the service dept. Thanks to all!!! Sherman and Thomas kept me in the loop for all of the items that were required to be worked on by the service dept. Thanks to all!!! More
Salesman was great Bought a used car and had a great experience. Salesman was. Not pushy but very informative and helpful. Finance person was very helpful as well Bought a used car and had a great experience. Salesman was. Not pushy but very informative and helpful. Finance person was very helpful as well More