Honda of Hackettstown

Morris and john were professional and easy to work with. No pressure to buy. Both were very helpful during the selling process.I would definitely recommend this dealership to friends. In fact I already ha No pressure to buy. Both were very helpful during the selling process.I would definitely recommend this dealership to friends. In fact I already have talked to friends about my positive experience. More

Hackettstown Honda is the place to go. They gave a warm welcome when my 14 month old son, my husband, and I walked in. I did not have salesmen swarming over us. There was only one who asked us if we needed welcome when my 14 month old son, my husband, and I walked in. I did not have salesmen swarming over us. There was only one who asked us if we needed help, his name was Jerry (who is not yet on this site to rate due to being on the job for only 2 days). Jerry went well out of his way on a hot summers day to make my family happy. We were giving him a run for his money by switching cars and seeing what we could get for the best value. He did not give an attidude of any sort, and did not show any type of frustration with us. He was very patient as well as the whole staff at the dealership. I have to say, even the mangager, Frank, went out of his way to talk to us for a good amount of time...not only a quick minute. He even went out of his way to give us helpful advice whether to lease the pilot for 12000 miles or 15000 miles. The dealership was also very kind to my son. As familes know it is not easy looking for a car with a 14 month old running all around. Well, my son walked all over the place and the staff was so kid friendly and they didn't mind a bit. They even gave him a flag to walk around with (the flags that they put on used car). Again, I had such a great experience here, it is not like any other dealership that I have gone to. I usually go with ford, but the price of the pilot and the value was unbeatable. Thank you Frank, Jerry, and the rest of the staff at Hackettstown Honda. More

I went to Hackettstown Honda to get a new timing belt for my 2003 Honda Accord. From start to finish it was a wonderful experience. Everyone was very helpful, especially Mark. I was offered tea and coffee my 2003 Honda Accord. From start to finish it was a wonderful experience. Everyone was very helpful, especially Mark. I was offered tea and coffee and a ride if I wanted to go somewhere during the 4-hour wait. The dealership and service center itself is beautiful and nicely designed and kept. There was wireless internet and comfortable seating, so I waited there the entire 4 hrs. I would definitely recommend them for anyone who wants to buy a honda or needs theirs serviced. I will definitely be going back. More

Friday night I went with my son to Hackettstown Honda where I met with Warren Kershnar who took his time with me and my son who is only 22. We looked at many cars and Warren took my son on several test d where I met with Warren Kershnar who took his time with me and my son who is only 22. We looked at many cars and Warren took my son on several test drives. Finally we all agreed on the Honda Civic SI 6 speed. "what a sweet car" Warren was able to get the car priced to accomidate my sons budget. I have to say that Warren worked very hard for us because at the end of the evening my son was driving home in his new car. This dealership is not like any other dealership I have been in before. The sales people were not pushy but very helpful and friendly. The dealership is state of the art!! Everybody that worked there who came in contact with us was very professional and grateful for the business and genuinely sincere. While I was there with my son Friday night I had the opportunity to look at some new cars for myself while Warren spent many hours with my son. I fell in love with the Honda Crosstour EXL... Today "Saturday" I drove up to Hackettstown Honda to meet with Warren again to let him look at my Hyundai Sante Fe that had over 60000 miles on it and it was only two years old. Again Warren worked very hard to get me into the Crosstour EXL and now today I am a proud to be an owner of a new Honda Crosstour EXL. This car is so nice and to top it off it is 4WD. Everybody from Warren to Mike, Al, Solomon, John, Tom "Warrens new trainee" and Rick. Please forgive me if i missed anybody. So I bought 2 cars from Hackettstown Honda with in 24hours...I want everybody to know this dealership is like no other... Thank you to Warren and the team at Hackettstown Honda!!! Excellent Job!!! More

My overall experience at Hackettstown Honda was nothing My overall experience at Hackettstown Honda was nothing but a headache. Warren Kershnar was the sales consultant I dealt with and although I feel his My overall experience at Hackettstown Honda was nothing but a headache. Warren Kershnar was the sales consultant I dealt with and although I feel his intentions were good and I appreciate how he was accommodating as possible, the compliments stop there. After literally waiting hours for the sale to be complete, I was told by the finance department that the payments for the car were going to be significantly more than what I agreed to as well as changes in the interest and length of the loan. After more irritating negotiating I was finally given a deal I could work with, which included the installation of a Lo Jack. I was told the day and hours that the installation was to take place, however they never showed up, and the reason they never showed up was because no one ever made the appointment! More

From the minute we entered the facility Warren Kershnar was answering whatever questions we had on a particular vehicle we saw the day before, a Sunday. Throughout the process, credit checking, paperwor was answering whatever questions we had on a particular vehicle we saw the day before, a Sunday. Throughout the process, credit checking, paperwork he was always there letting us know the status. A very pleasant demeanor was always there. I would definitely recommend him to any friends looking for a vechicle. We were with Lamonte Mejia for a brief time, but he also was very pleasant and went through the paperwork easily and quickly. Thoroughly enjoyed our time at the dealership. More

My husband and I were very pleased with the process of purchasing a new CRV from Hackettstown Honda. Warren was informative, patient and fair with negotiations. Customer Service is obviously paramount i purchasing a new CRV from Hackettstown Honda. Warren was informative, patient and fair with negotiations. Customer Service is obviously paramount in this organization and was demonstrated by Warren coming in on his scheduled day off to meet with us. All of the employees that we encountered were exceptionally helpful. The only area I see for improvement is the customer service via the phone - the hold time seemed long and not all of my messages reached Warren. More

We had such a positive experience at Hackettstown Honda. The dealership is beautiful. Everyone was extremely friendly and we never felt pressured. I absolutely LOVE my 2012 CR-V! Thank you! We will be b The dealership is beautiful. Everyone was extremely friendly and we never felt pressured. I absolutely LOVE my 2012 CR-V! Thank you! We will be back :) More

We were very surprised and happy with the friendly no hassle experience. We have been looking to replace our 1997 Honda Oddessy for a few years. My husband does't like the the usual sales pitch. We did g hassle experience. We have been looking to replace our 1997 Honda Oddessy for a few years. My husband does't like the the usual sales pitch. We did go to a few other Honda dealers but Hackettstown Honda was our final choice. Warren and all the staff were very friendly and went out of their way to make sure we were comfortable with our new CR-V. They didn't have the color we wanted but got it for us in a couple of days. I would highly recomend them and especially Warren Kershnar. Thank you and we love our new CR-V. More