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Honda of Hackettstown

Hackettstown, NJ

4.8
907 Reviews
Under New Ownership! The all new Honda of Hackettstown is the premier location to buy, lease and service all of your vehicles. We offer a family friendly facility welcoming everyone to experience how car buying should be. Take a few minutes to stop by the All New Honda of Hackettstown, to meet our Product Specialists and experience a better way to buy a car.
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48 US-46

Hackettstown, NJ

07840

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Showing 907 reviews

September 10, 2012

I gave the rating because I believe we got the best help possible with no pressure, and we were given the opportunity to make a decision without being pressured. More

by reddog1209
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Warren Kershnar
Sep 10, 2012 -

Honda of Hackettstown responded

Thank you for the five-star rating for Hackettstown Honda! Our pressure-free car buying environment lets our customers make a decision on the car they want and a terrific deal. Our team is dedicated to 100% customer satisfaction, and we look forward to seeing you again. Don't forget to Like us on Facebook and Follow us on Twitter for online specials and deals. Thank you, Lauren Ferrigno, Hackettstown Honda - Lauren22Auto@gmail.com

September 05, 2012

The entire experience was top notch... We were working The entire experience was top notch... We were working with another dealership, but they did not have the car we wanted. Hackettstown Honda quoted t More

by sti9003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 05, 2012 -

Honda of Hackettstown responded

Thank you for the terrific five-star review! We have created a car buying experience which is second to none by focusing on 100% customer satisfaction. Our helpful and knowledgeable staff knows that meeting our customers' needs is a big part of that. We appreciate and value your recommendations. We look forward to seeing you again. Don't forget to Like us on Facebook and Follow us on Twitter for online coupons and specials. Thank you, Lauren Ferrigno, Hackettstown Honda - Lauren22Auto@gmail.com

August 29, 2012

picked up a 2012 Fit and the whole experience was great. from start to finish the whole deal went smoothly and everything was explained and presented meticulously and courteously. i would certainly recommen More

by Drew S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 30, 2012 -

Honda of Hackettstown responded

Congratulations on your new Fit, Drew! Making our customers informed consumers and working as a team is how buying a car at Hackettstown Honda is the best it can be. We appreciate your recommendation, and we look forward to seeing you again. Don't forget, Like us on Facebook and Follow us on Twitter for specials and deals. Thank you, Lauren Ferrigno, Hackettstown Honda - Lauren22Auto@gmail.com

August 29, 2012

Just got a new car and love the car and the service. very happy and am going to recommend them to my friends. the staff was friendly and helpful. More

by Javier H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 30, 2012 -

Honda of Hackettstown responded

Thank you for the Five-Star review, Javier! Our friendly and helpful staff are part of our hassle-free, stress-free car buying environment focused on complete customer satisfaction. If you have any questions or concerns about your new car, please let our team know. Like us on Facebook and Follow us on Twitter to get online coupons and bargains. Thank you, Lauren Ferrigno, Hackettstown Honda - Lauren22Auto@gmail.com

August 24, 2012

Do not go here!!!! We spent an entire day here and accomplished nothing. It took 15 minutes each for them to bring us each car to look at. We were told the CR-V in colors we wanted was not available More

by ksimister
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Furman and Neil
Oct 02, 2012 -

Honda of Hackettstown responded

We apologize for your negative experience with our dealership. We are dedicated to complete customer satisfaction, but it seems this did not happen for you. I would like to learn more about how the communication between you and our dealership broke down. Please contact me at your earliest convenience so we may discuss your situation. Thank you, Lauren Ferrigno, Hackettstown Honda - Lauren22Auto@gmail.com

August 22, 2012

I purchased a 2012 Honda pilot. Warren was my salesman, he was very helpful and answered every question that I had for him. I will definetly recommend Warren to anyone who is looking for a new car. Mike a More

by majklein
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Aug 23, 2012 -

Honda of Hackettstown responded

Thank you for the fantastic positive review! Our helpful and knowledgeable team makes sure we focus on the needs of our customers, answering their questions and helping them find the car they need at a great deal. We are grateful for your recommendations, and we look forward to seeing you again. Remember to Like us on Facebook and Follow us on Twitter for online coupons and specials. Thank you, Lauren Ferrigno, Hackettstown Honda - Lauren22Auto@gmail.com

August 19, 2012

Warren has met all of our expectations during the leasing of our Honda Accord. He was courteous, well informed, efficient and friendly. We will certainly recommend him to our friends. He is a credit to you More

by marcia.goralczyk.5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 20, 2012 -

Honda of Hackettstown responded

Congratulations, Marcia, on your new Accord! Our well-informed staff makes sure our customers are satisfied by giving them courteous and efficient service in a friendly car buying environment. We appreciate and value your recommendations and we look forward to seeing you again. Don't forget to Like us on Facebook and Follow us on Twitter for online coupons and specials. Thank you, Solomon Faizi, General Manager

August 17, 2012

Mr Solomon Faizi is a true professional, as is John Zingani and Matthew Furman. Every detail was catered to with the ease of their most knowledgeable distinction and the my new care was presented in w More

by Rosetta Ackerman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Solomon Faizi, John Zingani, Matthew Furman
Aug 17, 2012 -

Honda of Hackettstown responded

Thank you so much for your kind review! We are very proud of how well our team is coming together to serve our customers' needs in our beautiful new facility. We appreciate and value your loyalty. If you have any questions or concerns about your new vehicle, please let our team know. Remember, Like us on Facebook and Follow us on Twitter for specials and online coupons. Thank you, Solomon Faizi, General Manager

August 16, 2012

We traveled all the way from East Hanover to get the timing belts changed on our Honda Odyssey. They were running a special for a few hundred less than everyone else. When we called other dealers we More

by Cigarlvr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All staff
Aug 17, 2012 -

Honda of Hackettstown responded

Our service team thanks you for this terrific review! Everyone at Hackettstown Honda is dedicated to going the extra mile to ensure customer satisfaction and earn your loyalty. We're very happy to be able to offer you luxury service, right under your nose! Don't forget, to get specials and deals, Like us on Facebook and Follow us on Twitter. Thank you, Solomon Faizi, General Manager

August 13, 2012

The dealership is new, and it showed. On the plus side we were offered water or coffee while we waited. However, from the start the customer service was moderate at best. The salesman was overbearing and pus More

by clevelandgirl86
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Moe