Honda of Hackettstown
Hackettstown, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I gave the rating because I believe we got the best help possible with no pressure, and we were given the opportunity to make a decision without being pressured. possible with no pressure, and we were given the opportunity to make a decision without being pressured. More
The entire experience was top notch... We were working The entire experience was top notch... We were working with another dealership, but they did not have the car we wanted. Hackettstown Honda quoted t The entire experience was top notch... We were working with another dealership, but they did not have the car we wanted. Hackettstown Honda quoted the best price over the phone (so low that the dealership we were working with told us that it was impossible). They honored the quote to a tee while providing knowledgeable friendly service. The overall facility was beautiful and clean; the atmosphere was joyous and positive with regards to the other employees in the building. The entire process was fantastic and quick. Matt even helped setup the bluetooth connection for my Blackberry. I would definitely recommend Hackettstown Honda and Matthew Furman to anyone looking to buy a new Honda. More
picked up a 2012 Fit and the whole experience was great. from start to finish the whole deal went smoothly and everything was explained and presented meticulously and courteously. i would certainly recommen from start to finish the whole deal went smoothly and everything was explained and presented meticulously and courteously. i would certainly recommend them. More
Do not go here!!!! We spent an entire day here and accomplished nothing. It took 15 minutes each for them to bring us each car to look at. We were told the CR-V in colors we wanted was not available accomplished nothing. It took 15 minutes each for them to bring us each car to look at. We were told the CR-V in colors we wanted was not available there but they would have for us next day at 10:00 AM. We showed up at 10:00 and the car was not ready nor was the financing completed. Staff was rude and basically told us to go elswehere. We went to Clinton Honda and completed the entire process happily in 2.5 hours. What a difference in professionalism. More
I purchased a 2012 Honda pilot. Warren was my salesman, he was very helpful and answered every question that I had for him. I will definetly recommend Warren to anyone who is looking for a new car. Mike a he was very helpful and answered every question that I had for him. I will definetly recommend Warren to anyone who is looking for a new car. Mike and Frank were very helpful with getting me a price and deal that I could afford with out breaking the bank. If you are looking for a new/used car check them out you will be very happy. More
Warren has met all of our expectations during the leasing of our Honda Accord. He was courteous, well informed, efficient and friendly. We will certainly recommend him to our friends. He is a credit to you of our Honda Accord. He was courteous, well informed, efficient and friendly. We will certainly recommend him to our friends. He is a credit to your company. More
Mr Solomon Faizi is a true professional, as is John Zingani and Matthew Furman. Every detail was catered to with the ease of their most knowledgeable distinction and the my new care was presented in w Zingani and Matthew Furman. Every detail was catered to with the ease of their most knowledgeable distinction and the my new care was presented in what appeared to be moments. The lengthy paper work and the new operations of my car went painlessly while waiting in a most beautiful and immaculate surrounding. In today's hurry up world it is a pleasure to be treated with respect, listened to and responded to appropriately, and leave with great satisfaction of having the exact terms and car that I wanted. I look forward to a long relationship with this group. More
We traveled all the way from East Hanover to get the timing belts changed on our Honda Odyssey. They were running a special for a few hundred less than everyone else. When we called other dealers we timing belts changed on our Honda Odyssey. They were running a special for a few hundred less than everyone else. When we called other dealers we were told it is a come on and you will never get that deal. Well everything was done top notch no run around and treated with kid gloves and even given a loaner car. When we buy our next Honda we will be back as they have earned a new customer. A ++++ keep up the good work More
The dealership is new, and it showed. On the plus side we were offered water or coffee while we waited. However, from the start the customer service was moderate at best. The salesman was overbearing and pus were offered water or coffee while we waited. However, from the start the customer service was moderate at best. The salesman was overbearing and pushy -- for example he was trying to tell me how to drive the car and use the cruise control. I've been driving stick for years, I know what I'm doing and I want to put the car through it's paces. I had to tell him to back off and relax. We were also given a hard time about how late we showed up at the dealership (i.e. "I can't get you floor mats right now because the parts store is closed, it's after 5pm. You should have gotten here earlier"). We left at 7am from Cleveland, Ohio and drove 420 miles to look at this car! Cut us some slack. Additionally, we were lied to (the parts shop WASN'T closed yet), which made it hard to trust anything we were told. There were several times where I almost walked out without buying the car. However, the price was excellent and I did end up purchasing a car from them. The WORST thing, though, was that when I got the car home and had it looked at by my mechanic they found that the brake pedal was broken!?! Hackettstown Honda let me drive the car home through the mountains of Pennsylvania with a faulty brake pedal! I couldn't believe it! They claimed that the car had been inspected by their mechanics and that nothing major was wrong. If you want to buy a used car DON'T go to Hackettstown Honda! More