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Honda of Hackettstown

Hackettstown, NJ

4.8
907 Reviews
Under New Ownership! The all new Honda of Hackettstown is the premier location to buy, lease and service all of your vehicles. We offer a family friendly facility welcoming everyone to experience how car buying should be. Take a few minutes to stop by the All New Honda of Hackettstown, to meet our Product Specialists and experience a better way to buy a car.
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48 US-46

Hackettstown, NJ

07840

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Showing 907 reviews

October 27, 2013

One of the worst experience I ever had in buying a car. To start with, the person on the phone was offering me a best price and he was kind enough on the follow up call. So I scheduled my visit though it i More

by Vijayaprasen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Oct 28, 2013 -

Honda of Hackettstown responded

Vijay, My name is Ryan Magid, I am the General Sales Manager here at Hackettstown Honda. I apologize for your experience that you had here over the weekend. Please feel free to call me at 908-852-6200 to discuss what had happened so I can rectify the situation. Thanks, Ryan Magid General Sales Manager 908-852-6200

September 11, 2013

It was a pleasure to deal with Hackettstown Honda. Their personal were easy and pleasant to work with and the price was the best around. I would recommend them to anyone. It was worth the trip to go t More

by gmgold
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
August 22, 2013

Had a great experience when purchasing my new 2013 Honda Civic EXL. Came in for first service after getting over 7200 miles.. My vehicle is comfortable, handles well and gets great gas mileage Service wr More

by DonD846
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
July 30, 2013

I should have listened to the other negative reviews about Hackettstown Honda but just figured you can not please everyone, but I was wrong and am now paying for it. after purchasing a used honda odysse More

by LukeLytle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ryan Magid
July 23, 2013

We came to HH because a friend suggested them to us. We were very pleased with the experience, and will definately recommend this place to friends. More

by MikeHarvey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
July 02, 2013

I would like to share one of the best customer service experiences of my life...Last week my wife, bless her heart, dropped her wedding band in between the front seats of our Honda CRV (which we love the More

by MattN12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe B, Greg H, Cody M, Nick G
June 28, 2013

Operationally, the service department appears to be disarray. Was told to bring back vehicle only to be told they had no idea what to do with it. Simple work-flows and processes would seem to be funda More

by vjdgage
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
June 15, 2013

The sales experience was good. The maintenance service is a constant attempt to rip us off...Buy and fly but do not trust their service department. More

by jdbcgb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Adam Heymann
May 11, 2013

Since buying our Honda Civic in Wayne in 2005, I have always hoped to have a dealership closer to home. Living in Hackettstown you can imagine how glad I was to see that this was finally happening with t More

by rmora
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service
May 06, 2013

I GARY WARD sat in your service department waiting to be written up for a scheduled oil change for 25 minutes.Your sevice advisors were talking and watching espn. Then I decided to leave and asked for my ke More

by artziegurl16
Customer Service
Recommend Dealer
No
Employees Worked With
do not know name
Jun 17, 2013 -

Honda of Hackettstown responded

Customer concern was handled with modifiied service drive procedures. Customer returned to dealership to have service completed using new procedures and was pleased with the outcome.

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