Honda of Hackettstown

Buy new car Everything went well. Kamal was very professional. He helped with everything from looking at the cars to finishing the issue of plates. Thank you. Everything went well. Kamal was very professional. He helped with everything from looking at the cars to finishing the issue of plates. Thank you. More

kamal bawa I came all the way from the bronx and received Very good customer service. I left with a car the same day i stepped foot in the honda dealer I came all the way from the bronx and received Very good customer service. I left with a car the same day i stepped foot in the honda dealer More

Pleasant and without streas Alex was knowledgeable and provided relevant information about the various models. The atmosphere is friendly and not stressful. They even washed our Alex was knowledgeable and provided relevant information about the various models. The atmosphere is friendly and not stressful. They even washed our other car as we were taking delivery of the new one. More

Made my first leasing experience stress free The customer service at Hackettstown Honda was outstanding and while I was working to make a deal with them I really felt like I was in good hands. I The customer service at Hackettstown Honda was outstanding and while I was working to make a deal with them I really felt like I was in good hands. I was skeptical about leasing a car and I had heard all the rumors about how dealerships try to rip you off but not once did I feel that way when I was dealing with the staff at Hackettstown Honda. I don't think I will be going anywhere else for my cars! More

Very pleased with all aspects of our experience We discovered Honda of Hackettstown when the airbag in our CRV was recalled. We called the Honda main number, and they put us in touch with Honda of H We discovered Honda of Hackettstown when the airbag in our CRV was recalled. We called the Honda main number, and they put us in touch with Honda of Hackettstown, which was the closest dealer to us. The manager at Honda of Hackettstown explained what the issue with the airbags was and, despite the low likelihood that ours would pose a problem (given the climate in NJ and relative newness of our car), he put us on their list and suggested we get on a couple others' lists as well in case other dealers got a loaner car and/or the replacement parts faster. I was impressed with how nice he was, how patient he was in explaining the airbag situation, and with his recommendations for next steps. We called three other Honda dealerships. One never got back to us despite several messages. The other two put us on their lists, but Honda of Hackettstown was the first to call us back with a loaner car. When we went to get the loaner car, the service personnel were very nice and they quickly had the loaner ready to go. BUT, we decided that since we were there, we might as well see what it would cost to trade in our CRV for a new model. They hooked us up with Raul Almeida, a sales and leasing consultant. He was really fabulous. He got us a great deal on our trade in, and he was very knowledgeable about our various options (e.g., comparing leasing to buying, and comparing the different CRV models available). He helped us figure out what was best for us given our needs and preferences. We ended up leaving with a lease on a new CRV and felt great about it, including the trade-in value we got for our older model. Plus we had our two very young sons with us the whole time (since we didn't expect to get a new car that day), and everyone there--including Raul--was great about helping to make sure that they were happy, well-fed, and entertained. Plus Raul helped to make the process as fast and easy as it could have been. We really appreciated that. We left without having to manage a single toddler tantrum. All in all, two big thumbs up. They will be our #1 dealership moving forward. More

Kudos to a Wonderful Staff Great experience! Alex P was knowledgeable, informative, and patient. Alex P and Thom made sure I received the car I wanted, with the options and colo Great experience! Alex P was knowledgeable, informative, and patient. Alex P and Thom made sure I received the car I wanted, with the options and color I wanted. I would highly recommend. Also Timothy Hall was excellent More

Great help The experience was good, they listened to what I needed. The only problem was the wait but your buying a car, & to make clear the wait was for finishi The experience was good, they listened to what I needed. The only problem was the wait but your buying a car, & to make clear the wait was for finishing up the paper work. More

I'm glad I chose Honda of Hackettstown The visit was very pleasant. Alex Pribula was very helpful and took the time to really understand what it was that I wanted for my first car. He gave The visit was very pleasant. Alex Pribula was very helpful and took the time to really understand what it was that I wanted for my first car. He gave us his complete attention and did not treat us as "just another customer". He was very friendly and was very encouraging without being forceful about us purchasing a car. Overall, my family and I are extremely happy that we chose to come to this dealership in particular. More

Wow! Great experience True to their word, customer loyalty counts with them. Enjoyable experience. Tom,Raul & Jessica are top shelf. Met a competitors price and kept a True to their word, customer loyalty counts with them. Enjoyable experience. Tom,Raul & Jessica are top shelf. Met a competitors price and kept a long time customer More

Internet scam They give you good price on the Internet and the call you can come to our dealership once you go dealership They give you different price and t They give you good price on the Internet and the call you can come to our dealership once you go dealership They give you different price and then then they can say we can give you that price don't trust these dealer More