Honda of Hackettstown
Hackettstown, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I bought 2 cars in 1 Day; No hassle and GREAT experience I was looking to trade in 2 cars for the more reliable Honda brand. I did my research on price / specials; models and packages. Hackettstown Honda, I was looking to trade in 2 cars for the more reliable Honda brand. I did my research on price / specials; models and packages. Hackettstown Honda, the manager Ryan and his associate, Carlos, were top shelf. They DILIGENTLY worked to earn my business. Highly professional, fully transparent on all trade ins; no games or stories on the trade in - gave an honest fair market value. They matched my 2 trade within $100. dollars each. There was no shell games. I was in shock as I could not believe the high standard and respect I was treated with. This is a quality dealership, they treated me and my family right. The numbers were exactly what the finance department had - seamless and no "gotchas" in the end. I was smiling ear to ear with the experience and the 2 great new cars. Potential buyers - go in with facts; and they will give it their "ALL" to win business. It is a first class operation. More
Awesome Customer Service Roy Byers and staff were great Customer Service down to earth and straight up honest work by Roy Byers. I would recommend any and everybody to come here. It was worth the trip for Customer Service down to earth and straight up honest work by Roy Byers. I would recommend any and everybody to come here. It was worth the trip for me I will come here to have my car serviced. My next car will be brought from here very happy. Thank you once again Roy for your help and patience with us. More
Wonderful experience Alex and the team were great at helping me figure out a CR-V was right for me! Highly recommended due to knowledge and abilities. Alex and the team were great at helping me figure out a CR-V was right for me! Highly recommended due to knowledge and abilities. More
Will definitly come back I, since 2013, have dreaded this dealership. I would drive 30 minutes to Sussex Honda or Joyce Honda just to service my car. In May of 2015 I had boug I, since 2013, have dreaded this dealership. I would drive 30 minutes to Sussex Honda or Joyce Honda just to service my car. In May of 2015 I had bought a newer Honda at Sussex Honda. The service was ok. But this past week, out of convenience I went back to Honda of Hackettstown. This dealership has completely changed. The staff was mostly new, efficient, accommodating, and courteous. Thanks to Ryan, Bob, and Greg, I will be coming back to this location. More
Best job of service recovery ever Initial bad experience with one saleperson turned into probably the all time greatest customer service experience ever! The sales manager and general Initial bad experience with one saleperson turned into probably the all time greatest customer service experience ever! The sales manager and general manager in followup got us to re-engage, and they brought the car to our house, cleaned up and looking great. We ended up buying the car, which they did a massive amount of work on , and then delivered to our home. Can't say enough good things about Ryan Magid (sales manager), Joseph Cifalino (general manager) and Vinny Werdann (our sales associate).. Anthony in service was great as well! We are very happy with our purchase, and their commitment to customer service. They have a great team of guys and did an excellent job More
Great Experience Throughout My wife and I bought a car and the entire experience was hassle free. Paul Semhon worked with us from beginning to end and he was fantastic to deal w My wife and I bought a car and the entire experience was hassle free. Paul Semhon worked with us from beginning to end and he was fantastic to deal with. Despite our crazy schedule, Paul constantly made himself available (even during his day off). Paul was very honest with us and everything he said he would do, he did. We purchased the car as a surprise for our daughter and Paul understood how important it was to all of us. The service department did a great job detailing the car and the paperwork process was very smooth. I give Paul and the dealership my highest recommendation. Todd More
nice experience Alex is very helpful and patient the whole time. He answered all our questions regarding the car and service. He even explained how to use our new car Alex is very helpful and patient the whole time. He answered all our questions regarding the car and service. He even explained how to use our new car for half an hour when we are about to drive our new car home. Alex is very nice and we would definitely refer him to our friends! More
Happy girl I went to this dealership with my aunt and my mother. At first, we had a bad experience with their used car manager (Tom), he decided he would dismiss I went to this dealership with my aunt and my mother. At first, we had a bad experience with their used car manager (Tom), he decided he would dismiss us over $300 after we drove 2 hours to get there.. Fortunately, Ryan calls me the next day to make a deal with me since his used car manager is not experienced enough to close a door.. Rafe and Mike were our sales guys and they were cool with a great sense of humor. :) More
Good experience at this honest straight forward dealer. Honest, friendly, not pushy. Our Salesperson showed us every option we asked about and answered all our questions. Kamal was very knowledgeable and a Honest, friendly, not pushy. Our Salesperson showed us every option we asked about and answered all our questions. Kamal was very knowledgeable and a nice guy. We bought a new honda. I would go back again. More
It was a pleasure working with them. I'm glad I came here after a two hour and a half drive. It was a pleasure working with Kamal and Thomas. I did not get what I originally had came for, I'm glad I came here after a two hour and a half drive. It was a pleasure working with Kamal and Thomas. I did not get what I originally had came for, but I did end up with a car that was my second option. Both Kalam and the manager worked with me on the price until I was satisfied. I'll definitely recommend this place to friends and family. I'll probably be back here again the future. More