Honda of Hackettstown

Great Experience We had a great experience at Honda of Hackettstown. Rob Nylund made us feel comfortable throughout the process. He was also patient as we came in late We had a great experience at Honda of Hackettstown. Rob Nylund made us feel comfortable throughout the process. He was also patient as we came in late in the day with two distinct vehicles on our mind. He helped us weigh the pros and cons of each without trying to steer us toward the more expensive vehicle. Overall, we felt that the entire process was stress free making for a great car buying process. More

DO NOT GO THERE FOR SERVICE!!! I recently went there for my exhaust. When I saw their quote I was completely flabbergasted. Much to my REGRET, I had them fix my car for immediate I recently went there for my exhaust. When I saw their quote I was completely flabbergasted. Much to my REGRET, I had them fix my car for immediate convenience. However, it certainly wasn't convenient for my wallet. I was told multiple times that they would "definitely work on the price for you." They replaced the Cat Back Exhaust: Parts-1495.21 (THIS IS THEIR REDUCED PARTS PRICE) Labor-210.00. I did a little bit of searching and estimate total parts to cost 970.64. Keep in mind my price is the exact parts they used, but you can DEFINITELY get them much cheaper if you go more generic. When I went to pick up my car, my Service Advisor was off that day so my closeout was handled by the "Manager." He brought me the Invoice for approximately 1923.00 (including tax)!!! He said "was that what you were expecting?" I said "No." I was told that AT LEAST 130.00 would come off the original quote. In the end I paid 1826.20 (including tax-they took off about $97)!!! Bottom line... I GOT RIPPED OFF!!! DON'T LET IT HAPPEN TO YOU!!! More

AWESOME EXPERIENCE!!! Great customer service! Mad the process of buying a car so much easier than I have ever experienced! Drove over an hour to come to your dealership and Great customer service! Mad the process of buying a car so much easier than I have ever experienced! Drove over an hour to come to your dealership and I was VERY pleased! More

So Grateful! Vinny was the answer to my prayer! I am alone now-Vinny was understanding, non-pushy, willing to speak on the phone to my son ( lives out of state). Vinny was the answer to my prayer! I am alone now-Vinny was understanding, non-pushy, willing to speak on the phone to my son ( lives out of state). I left the show room with a new car, fair deal and a happy, relieved heart. More

Pleasurable Car Purchase Experience Rob was very helpful with narrowing down their inventory to help us get the best car for our money! Rob is a fun guy who made the buying process very Rob was very helpful with narrowing down their inventory to help us get the best car for our money! Rob is a fun guy who made the buying process very easy and lighthearted even when the dealership was very busy. The prices at Honda of Hackettstown are very competitive with a large selection of cars to choose from. Thus far, the best dealership experience we have had. More

First "New" Car This was my first experience at a dealership and it really could not have gone better. Our sales guy Rob Nylund was not only really good at his job he This was my first experience at a dealership and it really could not have gone better. Our sales guy Rob Nylund was not only really good at his job he was very personable. I bought a used car that had previously been a rental and once we expressed interest in it he made a point to drive it around a decent amount to make sure it was in good condition.. As i am expecting my first child it is gestures like that, that made my experience at H-town Honda a great experience. I wouldn't hesitate to send friends/family to this dealership. Thanks Everyone!! More

Great Price! No pressure from Rob to buy a car. He was great explaining all the features and setup the phone, radio, etc. This is our second car purchase from Hond No pressure from Rob to buy a car. He was great explaining all the features and setup the phone, radio, etc. This is our second car purchase from Honda of Hackettstown. More

Very happy with my purchase and overall experience I don't have much experience buying cars and was apprehensive when walking in. However, Rob Nylund knew from the beginning what kind of car would make I don't have much experience buying cars and was apprehensive when walking in. However, Rob Nylund knew from the beginning what kind of car would make me happy, but allowed me time to look at other cars anyway. His ease of manner, overall joviality and honesty made me feel more comfortable. I also reached out to him often about concerns I had about certain cars, and he went through the lot and personally found a car he knew I would like and meet my numerous criteria. I knew when I saw it that it was the one. Thank you to Rob and Honda of Hackettstown for making a generally stressful experience more enjoyable. More

Easy peasy I had a real easy time. I saw the truck I wanted on the Internet and came to the dealer to view it. I test drove it and took a week to decide on it. I I had a real easy time. I saw the truck I wanted on the Internet and came to the dealer to view it. I test drove it and took a week to decide on it. I didn't really need to be sold anything, and I wasn't. More

Great customer service Helped make this purchase fast & easy. In comparison between Hackettstown Honda & other dealerships I've dealt with in the past (including this one w Helped make this purchase fast & easy. In comparison between Hackettstown Honda & other dealerships I've dealt with in the past (including this one when under different ownership) the purchase went smooth and I trusted the process & people from start to finish. More