Honda of Greenbelt- Se Hablo Espanol
Greenbelt, MD
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I was greeted in a very friendly and professional manner by Mr. Alpha Diallo. He attained all my information very quickly and efficiently. The superb customer service that I received confirmed that I will r by Mr. Alpha Diallo. He attained all my information very quickly and efficiently. The superb customer service that I received confirmed that I will return to this Honda dealership for all of my car related services and issues. More
I have purchased 3 Hondas over the last 19 or so years...all from College Park Honda. You buy a car and see your salesman for that brief period of time it takes for him/her to get you to sign on th years...all from College Park Honda. You buy a car and see your salesman for that brief period of time it takes for him/her to get you to sign on the dotted line, but the people you get to know, the people you have to trust to take care of you and your car are in the service area. Yes, Hondas are great in that they are durable, dependable cars, but to combat the daily wear and tear and maintain their reliability, scheduled maintenance is a given. Time (waiting for your car, being without your car) and Money (some of the maintenance packages are more expensive than others). Don't get me wrong, this is the real world, there have also been other problems besides the normal maintenance. More time and money. Over the years, the people in the service department at College Park have been straight with me about what needed to be done, have worked with me to prioritize what "had" to be done and what could wait and have always been willing to search for any qualifying discounts to help monetarily. Bottom line, I trust them. They do not always tell me what I want to hear, but I know they are the experts and will be there to stand behind their work. I have sought out the advice of Chris Scripture, Service and Parts Director, more than once and appreciated his patience and kindness. When I walked in today for the scheduled work that needed to be done on my car, I recognized Sharon Humes, an assistant service manager, who had transferred out and had just come back to this location. What a big smile I had, as I was truly glad to see her friendly face. Okay, Okay, nobody "likes" to go get their car worked on, but I feel fortunate to have found this service center who I feel cares and delivers. More
I purchased my Honda in 2008, and when I first took it in for maintenance, Mr. Diallo was my representative. Now, whenever it needs servicing, I always seek out Mr. Diallo because he provides outstanding cu for maintenance, Mr. Diallo was my representative. Now, whenever it needs servicing, I always seek out Mr. Diallo because he provides outstanding customer service! He's very knowledgeable, friendly, helpful and demonstrates patience when explaining what the problem is with your car. He provides me with the upmost quality service, and he takes great pride in his job. His personality is great, and he is always in a good mood. He is truly an asset at College Park Honda. More
The assistant service manager provided excellent service and prompt attention to the problems. While I was waiting, he came around and gave updates about status of the maintenance job. and prompt attention to the problems. While I was waiting, he came around and gave updates about status of the maintenance job. More
This is the first purchase from Waleed. Service was excellent. He even has a second car on order for me. This has been the 3rd purchase from CP Honda, previous 2 were family member purchases. He eve excellent. He even has a second car on order for me. This has been the 3rd purchase from CP Honda, previous 2 were family member purchases. He even went above and beyond emailing with me at 11 pm at night. The best customer service I have received in a long time. Sunshine Managmement has a fleet of about 12 company cars that in the future will we replace with the Honda CRV. I will contact Waleed the next time we are in need for one. He get a 5-star rating from me. More
I bought my car from College Park Honda six years ago. Since then, I've always brought my car back to the Service Team for any kind of maintenance. Frank Davis is one of the service team member that I con Since then, I've always brought my car back to the Service Team for any kind of maintenance. Frank Davis is one of the service team member that I continue to work directly with. He's always been very pleasant, helpful, listen to my issues, and up front with the cost. He continues to patiently work with me until the issue is either resolved or fixed. I recommend this dealership and service team member to anyone who is looking for a sound advice, great rates and customer service. More
Customer service representative was very attentive. He kept me abreast of the length of time to service my vehicle since there were delays, he informed me of what services were needed, and ensured that I kept me abreast of the length of time to service my vehicle since there were delays, he informed me of what services were needed, and ensured that I was comfortable during my stay. He was one of the best service reps to ever assist me during my few years as a customer at CP Honda. More
I've been coming here since I first got my car in 2010 and I can honestly say that College Park Honda is the only Honda dealership in Maryland I trust to take care of my Civic. Alpha is super profess 2010 and I can honestly say that College Park Honda is the only Honda dealership in Maryland I trust to take care of my Civic. Alpha is super professional, friendly and responsive every time I come to get my car serviced. He takes the time to keep me informed about any additional or upcoming maintenance needs so I can keep my car in the best condition possible. Additional, he always try to get me out in a reasonable amount of time, I greatly appreciate that. More
Hello, My name is Andrew knight and I'm writing Hello, My name is Andrew knight and I'm writing this review to express my complete satisfaction with the customer service I receive when I visit Co Hello, My name is Andrew knight and I'm writing this review to express my complete satisfaction with the customer service I receive when I visit College Park Honda. Particularly due to Ms. Sharon Humes. I've been coming to this location ever since 2006 when I purchased my first car (Honda Accord). Three months after I purchased my Accord, I had to come in for an oil change and that's when Ms. Humes began to help me with the maintenance on my car. From that day until now, she has presented herself as a professional representative of your company. She's kind and always displays a positive attitude while making sure you understand everything that needs to be done to your car. Having a pleasant and knowledgeable person wait on you makes the experience all seem worth it even if you have to speed large sums of money. These days, having felt like you got your money's worth, is very rare. I can truly say, that my experience with Ms. Humes/staff and the excellent mechanics who actually do the work, I can say I feel I get my money's worth. Thank you College Park Honda, for having such a great staff!!!!!! Andrew Knight More
excellent customer service! Originally we took our car for an oil change, but after speaking to Ms. Humes, we decided to follow her advice. Ms. Humes took the time to clearly explain all her recommendati for an oil change, but after speaking to Ms. Humes, we decided to follow her advice. Ms. Humes took the time to clearly explain all her recommendations. More