Honda of Greenbelt- Se Hablo Espanol
Greenbelt, MD
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I purchased a new 2013 Honda Accord from College Park Honda last week and am so pleased with my experience there. Staff Waleed Mahmood, Bruno, Samy, and Mr. Isaac were extremely kind and helpful in assis Honda last week and am so pleased with my experience there. Staff Waleed Mahmood, Bruno, Samy, and Mr. Isaac were extremely kind and helpful in assisting me with purchasing my Honda. Waleed was very attentive and ensured I was getting exactly what I wanted regarding the vehicle. Samy, in finance, went through all the financial details, and answered every one of my questions patiently and clearly, going over all my financial options. Purchasing a new vehicle was a big decision for me, as I am on a budget, and Waleed was very understandng in my need to go over every detail-he took the extra time and did not pressure me at any point-he even picked me up at home after work so I could pick up my new vehicle on Friday evening. Waleed really went the extra mile to ensure I was more than satisfied with my purchase, and followed up with me afterward as well. Waleed and the staff at College Park Honda were a pleasure to work with and made purchasing a vehicle there an enjoyable experience, as opposed to a stressful one, which buying a vehicle can be. I would highly recommend College Park Honda and Waleed, Bruno, Samy, and Mr. Isaac if you are in the market for a new or used vehicle. More
I came in for a routine oil change. I was a little late due to traffic, but Akim took care of my car right away. He was courteous and he gave me great discounts for service...even threw in wiper blades fo due to traffic, but Akim took care of my car right away. He was courteous and he gave me great discounts for service...even threw in wiper blades for free! More
I am so happy that Sharon has come back to College Park Honda. I was so hurt when she left and went to Hyundai. I have been to another Honda dealer service department and the overall customer service and Honda. I was so hurt when she left and went to Hyundai. I have been to another Honda dealer service department and the overall customer service and service department was not anywhere near College Park. Thinking that I may receive a different service performance, I tried going elsewhere because Sharon was no longer working at Honda. Needless to say I stayed away. It seems that it may have been too long of a hiatus and/or good timing. Because I was so happy when I called last week to price a new tire to hear that Sharon had returned to Honda. She remembered me and it made me feel like I am not just a customer, but I am family and I am returning home. She provides an abundant knowledge of her work, outstanding customer service and a genuine interest to make sure that all of my needs are met. Sharon tells me all of the key problems with my vehicle, whether I may need something fixed right away or two to three months from now. I left with two new tires, an alignment and information on future maintenance issues to return soon for service. I appreciate her honesty and how much she cares for my safety and well being. Sharon is definitely the reason why I will remain a faithful customer of College Park Honda. More
Before coming to the College Park Honda dealership I had my car serviced at another business that did a horrible job. I was very irritated when I first got to Honda because of this, but Sharon was SO helpf my car serviced at another business that did a horrible job. I was very irritated when I first got to Honda because of this, but Sharon was SO helpful. She put my concerns at ease and walked me through everything from start to finish. I left feeling at ease and knew that my car was taken care of. She really went above and beyond to make sure that I knew exactly what was being done to my car and what the other business had done wrong so I could take that information to them. I am a manager at my place of employment, and part of my job is hiring, so I have really high standards when it comes to customer service. Sharon definitely provided amazing customer service and left feeling MUCH better than I did when I first arrived. I will definitely be returning to College Park Honda for ALL of my cars needs in the future. THANKS SHARON!! More
Buying a car at College Park Honda was a pleasureable experience. Waleed and I worked out a great deal over the phone for my new Honda Accord Touring model, so by the time I got to the dealership it was experience. Waleed and I worked out a great deal over the phone for my new Honda Accord Touring model, so by the time I got to the dealership it was a smooth transaction with no pressure. I was able to test drive the car and made sure everything was to my satisfaction. I am a happy customer and will return for future business. I love my accord touring and thanks again for the great deal, College Park Honda. More
College park Honda is a great dealer. I recommended this dealer my brother and he was happy with the service they provided when he bought his brand new Honda Accord 2013. The customer service is great and T dealer my brother and he was happy with the service they provided when he bought his brand new Honda Accord 2013. The customer service is great and Taylor Hopkins is very friendly and always tries to find a way to help me out with the service my car needs. She gives me recommendations of necessary service that my car needs and she is very helpful when i ask her questions because she finds an answer to all of them. the price is for the service is bad, because a car diagnostic is about 120 dollars and sometimes it might not be something serious; parts are very expensive and labor is really expensive too. Overall, i think the dealer is a great dealer and maybe in the future i would like to get another Honda Civic Si. More
Sharon took very good care of me today in the Service Department. She was very knowledgeable of the product and amazing customer service. I have not had this type of customer service in a while since mov Department. She was very knowledgeable of the product and amazing customer service. I have not had this type of customer service in a while since moving to DC / Maryland area. I look forward to going back and asking for Sharon. More
I leased a Honda Accord V6 w/Navi from College Park Honda on Friday May 10th, 2013. Their sales staff, particularly Waleed, were courteous friendly and helpful. I had received an offer for a particular p on Friday May 10th, 2013. Their sales staff, particularly Waleed, were courteous friendly and helpful. I had received an offer for a particular price from another dealership but they did not have the color I wanted. I found the color combination I wanted on their on-line inventory, contacted College Park, requested the same offer and got a very fast response saying that they could match the deal. I was a little concerned that this was lip service and that they would try to raise the price once I showed up, but they lived up to their word. They also gave me a very fair price for my used Acura. During the time I was waiting my car to be prepared, they lent me another vehicle so that I could take care of some errands. Whenever I had questions or need assistance, their receptionist and other employees with which I dealt with helpful and quick to respond. I would definitely recommend the dealership and their staff to my friends and family. More
I had good buying experience with Waleed Mahmood. He and I contacted via email back and forth and worked out a deal. He had a fellow-up email with me before I went to the dealership. Once we arrived, he ha I contacted via email back and forth and worked out a deal. He had a fellow-up email with me before I went to the dealership. Once we arrived, he has arranged someone to show us the new car for a test drive. His manager was trying to cut the deal and charge $100 more. But we insisted, and got the offer reached in email. Waleed showed us some new features of the car. Overall, we had good buying experience with him. I will recommend him to anyone who wants to buy a Honda. More
The young lady was very helpful, pleasant, and friendly...she answered all my questions thoroughly and with a smile (even though I was running late and I'm sure I didn't seem very nice). I will as friendly...she answered all my questions thoroughly and with a smile (even though I was running late and I'm sure I didn't seem very nice). I will ask for her every time I need to go back to service!! More