Honda of Greenbelt- Se Hablo Espanol
Greenbelt, MD
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College Park Honda, specifically Mr. Carlos Gomez, was recommended to me by sister-in-law, who purchased her car with Carlos the year before. After having tried another dealership that was completely rud recommended to me by sister-in-law, who purchased her car with Carlos the year before. After having tried another dealership that was completely rude and unhelpful, I was happy to go somewhere I thought I'd have a better chance of finding The One. Carlos and team were great- friendly, knowledgable, and patient. When I later came back to pick up a car accessory I'd ordered, he even went out of his way to install it with me, so that I could see how it worked. This was a relief, as the dealership had an hour-long wait for accessor installation. All in all, I was very pleased with my experience with CP Honda and Carlos. Note: the only reason I can't give Customer Service a 5 is because I didn't like the floor manager we worked with when negotiating the final price. His demeanor was bored and uninterested, which maybe is his negotiation tactic but the guy just came off as rude. I don't need to be coddled and have my hand held through a negotiation, but at least look like you're taking the situation, and me, seriously. I did leave with a car I love at a price I'm very happy with, though. More
I was a first time buyer and these professionals were extremely helpful! The time, patience and dedication they had in doing their Job was truly commendable. They worked along to actually help their cust extremely helpful! The time, patience and dedication they had in doing their Job was truly commendable. They worked along to actually help their customer, Excellent Workmanship!! I highly recommend this dealer and these two when looking for a new car! More
Great customer service! Bruno Rodriguez your the BEST NO DOUBT! Thanks man couldn't have made a better choice without your attention to my budget! DOUBT! Thanks man couldn't have made a better choice without your attention to my budget! More
I have recommended this dealer to friends n family, no doubt they know how to greet n treat customers! I have been to many dealerships and I must say I felt as if I was not a customer but I was family mem doubt they know how to greet n treat customers! I have been to many dealerships and I must say I felt as if I was not a customer but I was family member. I met with Mr. Bruno Rodriguez, n immediately we clicked. Bruno talked with me addressed all my questions n answered questions I came up with last minute...I ended up buying a new Honda cr-v 2013. (Which I loved the moment I saw it). Bruno made sure I was comfortable driving the car n was happy prior to signing my papers. I definetly recommended Bruno to all my friends n family....He is a true asset to Honda!!! He's a keeper in my book... Thank u Bruno Rodriguez!!! More
I met the Dealer online Edward, he was great from the time I went there he kept his appointment and he walked me all the way through. Then it was "THE MAN" they call him "BRUNO", he is the best, he assis time I went there he kept his appointment and he walked me all the way through. Then it was "THE MAN" they call him "BRUNO", he is the best, he assist you with anything that you are having trouble understanding. Then you have Hassan the Finance guy he was great to. The only issue I have is with the "service employees" one of them tried to be "slick" and tell me I have to receive this service and etc. The only person I usually call on is "BRUNO" and he gets to the bottom of it. YOU NEED TO GET ON THOSE"'SERVICE EMPLOYEES", they try to be slick instead of professional. More
I had an excellent experience at this dealership today. I had an excellent experience at this dealership today. There was no pressure, and very few add-ons were offered. Carlos Gomez helped my find the I had an excellent experience at this dealership today. There was no pressure, and very few add-ons were offered. Carlos Gomez helped my find the exact color and model I wanted to test drive. He handed me the keys and told me to enjoy the ride. Having the opportunity to test drive a car on your own, is priceless. After I got back he asked if I wanted to discuss purchasing the car, but in no way pressured me into sitting down. It was clear that I could just leave if I was not happy with the car. Carlos brought me an offer, I countered and the deal was done. There was a fair amount of waiting between steps, but it was a weekend, and I had prepared for it. Financing was very easy and we got that done quickly. Carlos helped me move all my stuff from one car to the other, and walked me through all the cars features. Other then waiting for a bit, the experience was painless and much better then I had anticipated. I didn't feel like I was taken advantage of or that any part of the deal was glossed over or hidden. I was very happy with Carlos and College Park Honda and would recommend them both! More
Best experience. Best price. Highly recommend. Very Best experience. Best price. Highly recommend. Very patient, friendly and helpful. Easy to work with. I just went there once and got exactly w Best experience. Best price. Highly recommend. Very patient, friendly and helpful. Easy to work with. I just went there once and got exactly what I want. More
I bought my new 2013 Honda Accord LX auto last weekend at College Park Honda and my experience there couldn't be more happier! Not only was the price they offered me the lowest I could find, but also working College Park Honda and my experience there couldn't be more happier! Not only was the price they offered me the lowest I could find, but also working with Waleed, wow, is just a very happy experience you could ever dream of for buying a car, not only because of his professionalism, but also his nature of a nice person who is willing to offer any help to make the whole process easier, happier! I was trading-in my old Honda Civic and their appraised value is much lower that the one I got from Carmax, which I could totally understand since Carmax's appraised value was way out of my expectation too. He was so nice that he drove all the way up to Laurel Carmax to pick me up after I dropped off my old car at Carmax, which surely save me some bucks on getting a temporary plate for the new car but, more importantly, he made me feel like he's one of my family member... I would definitely recommend College Park Honda and Waleed to any of my friend! Thank you, College Park Honda and Waleed! More
I stopped at College Park Honda because a warning service light came on. I live an hour and a half away and was not familiar with College Park Honda. I pulled right up and was happily greeted by Akim. He light came on. I live an hour and a half away and was not familiar with College Park Honda. I pulled right up and was happily greeted by Akim. He graciously helped me very very fast so I could finish my 1.5 hour drive to get my kids off the bus. I did not have an appointment but was seen right away!!! He not only fixed the problem super fast but was a pleasure to work with. I will definitely tell everyone what wonderful service I got at College Park Honda. I will consider using College Park Honda when I am at work again for scheduled maintenance. Thank you again for helping me out. More
Everyone was friendly and listened my needs. They were helpful and very professional. They take all their time to explain every point and step to buy my new car. I recommend these three guys to people wan helpful and very professional. They take all their time to explain every point and step to buy my new car. I recommend these three guys to people want to buy new car. Awesome!!! More