
Honda of Greenbelt- Se Hablo Espanol
Greenbelt, MD
Filter Reviews by Keyword
By Type
Showing 972 reviews
Customer Service Rocks I had taken my car in for the first time to this dealership and was apprehensive of someone entering my vehicle and recognizing its a manual shift and I had taken my car in for the first time to this dealership and was apprehensive of someone entering my vehicle and recognizing its a manual shift and handling it abrasively. A service rep entered my vehicle, played with the shift and exited my vehicle. I observed he didn't know how to operate a manual shift and I expressed my concerns to the service representative that day. My concerns was addressed immediately and I was assured this problem would never happen again. Now, when I visit the dealership, I observe the rep enter with knowledge of manual shifting. In fact, my last visit with Sharon was the best ever. She made me feel like I was the only customer Honda had in explaining what the process for my service (recall) would perform and made sure I had transportation to get home. She recognized I had my mother with me and made the visit more content. Honda exercises great pride in hiring personalities that make you feel like a family in addressing one's concerns and allowing one to express freely what is needed on the vehicle service. Sharon made my day showing great concern not only for me but my mother, who by the way is 84. Thanks Honda for a great team! Honda rocks! More
Bad Service I just bought honda odyssey couple weeks a go. My wiper blade start making noise. I brought it to this dealer. Service Adviser said I have to bring ba I just bought honda odyssey couple weeks a go. My wiper blade start making noise. I brought it to this dealer. Service Adviser said I have to bring back to where I bought this car to get it fix. It does not make sense with me because it under warranty no mater where I go I should get it fix. I knew couple guys that work for dealers they never hear that policy. I would not go back to this dealer again. It wastes my time. More
An Excellent Deal and Excellent customer service too! I had an excellent experience at College Park Honda working with Waleed, I was scouring the DC,MD, VA area for the best deal on the 2016 civic and I had an excellent experience at College Park Honda working with Waleed, I was scouring the DC,MD, VA area for the best deal on the 2016 civic and found a lot of the dealers to be rude or patronizing not expecting a woman to have any idea about making a deal on purchasing a new car, unfortunately for all the dealers in Tyson's corner,Arlington( tried to add $1,000 market adjustment),Fairfax, Bethesda and Chantilly, I had done way too much research and even read ton's of civic forums, I knew the price i wanted and the features and add ons. Waleed at College park Honda was very responsive to emails and phone calls, he gave me a fair deal and quickly located another car for me when the one i wanted was sold before i had made my decision, it was the smoothest sales transaction of my life and all my coworkers were impressed with the deal i made. If you want an honest, fast,friendly and fair transaction College Park Honda is your dealership and Waleed is your go to salesman.!! And Therius will be the friendly face that greets you in the finance office. I am a very happy Customer. Keep Up The Good Work College Park Honda!!! More
Good service and experience I was there before to do the oil change but my experience today was the best. Frank Davis you were very helpful. He explained everything before and af I was there before to do the oil change but my experience today was the best. Frank Davis you were very helpful. He explained everything before and after the service which I did not get before. Thank you. More
Excellent customer service . He made sure that I am updated whenever there is a delay and actually listens to what I am saying. Does not go by what is on the computer but val . He made sure that I am updated whenever there is a delay and actually listens to what I am saying. Does not go by what is on the computer but validates it with the customer. Good follow up and good manners. More
Patient & helpful I was in the market for a new Honda and Waleed patiently worked with me (online & over the phone to get me the best deal (I know because I shopped aro I was in the market for a new Honda and Waleed patiently worked with me (online & over the phone to get me the best deal (I know because I shopped around and most other quotes were at least $1k higher). Although at the end of a two week search I decided to hold off on the vehicle purchase until my financial situation improves, Waleed's helpfulness really left quite an impression. I will definitely look for Waleed when I am ready to buy. More
Awesome Thank you Mr. Sam for going above and beyond to get me out of a bad situation and make my dream come true ! Your patience and dedication to ensure tha Thank you Mr. Sam for going above and beyond to get me out of a bad situation and make my dream come true ! Your patience and dedication to ensure that I received excellent customer service was phenomenal! Mr. Sam really paid attention to my needs and fought hard for me going that extra mile to make my purchase a reality. He didn't give up. I will always come back to see you and recommend people to come see you!! Also Mr. Rashad and Mr. Issac were wonderful in putting everything together with the financial aspect of my sale. The team work was amazing! They partnered together to get my sale achieved and for that I will forever be grateful !! Sharona W. More
The best dealer College park Honda dealer is the best dealer I've visited so far... Great customer service and management... I bought a brand new Honda Accord in whic College park Honda dealer is the best dealer I've visited so far... Great customer service and management... I bought a brand new Honda Accord in which is the best car I've had More
2nd car purchase from College Park Honda. Excellent service! Excellent Customer Service! My experience with their Sales as well Maintenance team has always been exceptional. Uday Gulati and Waleed Mahmood have e Excellent Customer Service! My experience with their Sales as well Maintenance team has always been exceptional. Uday Gulati and Waleed Mahmood have excellent customer skills. They have in-depth knowledge of cars, always listen and understand their customer's needs and budget. Waleed took an extra step to ensure we understood the features with the new purchase and also eased us in our buying process. I completely trust them and this is the main reason I purchased my second car under their guidance. Akim Bowrin and Junior in the maintenance team are the go-to folks. They make sure your car is taken care within the specified time. Your car is in safe hands at for service maintenance at College Park Honda! Overall, we are extremely pleased with services at College Park Honda, Continue to keep up the good work. You guys rock! More
Recalled Parts Great Customer Service !!! Would definitely recommend this dealer to all my friends and family! I had some parts recalled on my car and they ordered t Great Customer Service !!! Would definitely recommend this dealer to all my friends and family! I had some parts recalled on my car and they ordered the parts and got everything fixed in prompt matter. More