Honda of Greenbelt- Se Hablo Espanol
Greenbelt, MD
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Prompt, professional & courteous I went in expecting to buy a car and dreading the possible haggling, etc. I got none of that. I was greeted at the door and escorted to the person I I went in expecting to buy a car and dreading the possible haggling, etc. I got none of that. I was greeted at the door and escorted to the person I made the appointment Trent with. Boy, did they take care of me! I was treated like it was all about me, and was awarded with the car I wanted. I left very satisfied. More
5 Star Buying Experience Honda makes great cars but what sets College Park Honda above all the rest is the people. Everyone I dealt with from sales, finance, and management w Honda makes great cars but what sets College Park Honda above all the rest is the people. Everyone I dealt with from sales, finance, and management was patient, respectful, professional and helped me make the right buying choice. My sales person was Waleed Mahmood and I would recommend him. More
Excellent deal and straight to the point Waleed was straight to the point when I bargained about pricing. To my surprise he gave me the best deal out of all the dealerships in the maryland/vi Waleed was straight to the point when I bargained about pricing. To my surprise he gave me the best deal out of all the dealerships in the maryland/virginia area. Overall, I will recommend any of my friends if they want a honda to this place. More
Customer Service Rocks I had taken my car in for the first time to this dealership and was apprehensive of someone entering my vehicle and recognizing its a manual shift and I had taken my car in for the first time to this dealership and was apprehensive of someone entering my vehicle and recognizing its a manual shift and handling it abrasively. A service rep entered my vehicle, played with the shift and exited my vehicle. I observed he didn't know how to operate a manual shift and I expressed my concerns to the service representative that day. My concerns was addressed immediately and I was assured this problem would never happen again. Now, when I visit the dealership, I observe the rep enter with knowledge of manual shifting. In fact, my last visit with Sharon was the best ever. She made me feel like I was the only customer Honda had in explaining what the process for my service (recall) would perform and made sure I had transportation to get home. She recognized I had my mother with me and made the visit more content. Honda exercises great pride in hiring personalities that make you feel like a family in addressing one's concerns and allowing one to express freely what is needed on the vehicle service. Sharon made my day showing great concern not only for me but my mother, who by the way is 84. Thanks Honda for a great team! Honda rocks! More
Bad Service I just bought honda odyssey couple weeks a go. My wiper blade start making noise. I brought it to this dealer. Service Adviser said I have to bring ba I just bought honda odyssey couple weeks a go. My wiper blade start making noise. I brought it to this dealer. Service Adviser said I have to bring back to where I bought this car to get it fix. It does not make sense with me because it under warranty no mater where I go I should get it fix. I knew couple guys that work for dealers they never hear that policy. I would not go back to this dealer again. It wastes my time. More
An Excellent Deal and Excellent customer service too! I had an excellent experience at College Park Honda working with Waleed, I was scouring the DC,MD, VA area for the best deal on the 2016 civic and I had an excellent experience at College Park Honda working with Waleed, I was scouring the DC,MD, VA area for the best deal on the 2016 civic and found a lot of the dealers to be rude or patronizing not expecting a woman to have any idea about making a deal on purchasing a new car, unfortunately for all the dealers in Tyson's corner,Arlington( tried to add $1,000 market adjustment),Fairfax, Bethesda and Chantilly, I had done way too much research and even read ton's of civic forums, I knew the price i wanted and the features and add ons. Waleed at College park Honda was very responsive to emails and phone calls, he gave me a fair deal and quickly located another car for me when the one i wanted was sold before i had made my decision, it was the smoothest sales transaction of my life and all my coworkers were impressed with the deal i made. If you want an honest, fast,friendly and fair transaction College Park Honda is your dealership and Waleed is your go to salesman.!! And Therius will be the friendly face that greets you in the finance office. I am a very happy Customer. Keep Up The Good Work College Park Honda!!! More
Good service and experience I was there before to do the oil change but my experience today was the best. Frank Davis you were very helpful. He explained everything before and af I was there before to do the oil change but my experience today was the best. Frank Davis you were very helpful. He explained everything before and after the service which I did not get before. Thank you. More
Excellent customer service . He made sure that I am updated whenever there is a delay and actually listens to what I am saying. Does not go by what is on the computer but val . He made sure that I am updated whenever there is a delay and actually listens to what I am saying. Does not go by what is on the computer but validates it with the customer. Good follow up and good manners. More
Patient & helpful I was in the market for a new Honda and Waleed patiently worked with me (online & over the phone to get me the best deal (I know because I shopped aro I was in the market for a new Honda and Waleed patiently worked with me (online & over the phone to get me the best deal (I know because I shopped around and most other quotes were at least $1k higher). Although at the end of a two week search I decided to hold off on the vehicle purchase until my financial situation improves, Waleed's helpfulness really left quite an impression. I will definitely look for Waleed when I am ready to buy. More
Awesome Thank you Mr. Sam for going above and beyond to get me out of a bad situation and make my dream come true ! Your patience and dedication to ensure tha Thank you Mr. Sam for going above and beyond to get me out of a bad situation and make my dream come true ! Your patience and dedication to ensure that I received excellent customer service was phenomenal! Mr. Sam really paid attention to my needs and fought hard for me going that extra mile to make my purchase a reality. He didn't give up. I will always come back to see you and recommend people to come see you!! Also Mr. Rashad and Mr. Issac were wonderful in putting everything together with the financial aspect of my sale. The team work was amazing! They partnered together to get my sale achieved and for that I will forever be grateful !! Sharona W. More