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Honda of Greenbelt- Se Hablo Espanol

Greenbelt, MD

4.4
901 Reviews

6500 Capitol Dr

Greenbelt, MD

20770

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Showing 901 reviews

February 02, 2025

I had an appointment for maintenance service on a Saturday and was told may take 2 1/2 hours. The service maintenance I wanted done shouldn’t have taken any more than an hour to perform. Was also tol More

by Rmoore0927
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Feb 06, 2025 -

Honda of Greenbelt- Se Hablo Espanol responded

Thank you for your feedback about this, because this should not have happened, and we apologize for any inconvenience you faced. We should have better communicated the time involved with the various service items that you had performed. Your concerns will be shared with our team to address and prevent similar situations in the future. Our Service Manager will also be reaching out to you to review this matter with you as we hope to regain your trust. Thank you for your business, and we look forward to serving you again. Tammy Darvish General Manager (240) 974-1399 tdarvish@group1auto.com

Feb 07, 2025 -

Rmoore0927 responded

I didn’t know that Greenbelt Honda was part of the Darcars family of dealers. Now it makes sense you over charged me and tried to sell me services I didn’t need. Definitely won’t be coming back.

February 01, 2025

I had a very good experience at Honda of Greenbelt. I was able to easily schedule an appointment with the service department for some much needed work. Upon my arrival, I was greeted by Service Advis More

by Kerrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Miller (Excellent Customer Service) 5 Stars, Alpha Diallo, Pete Castiglioni
Feb 03, 2025 -

Honda of Greenbelt- Se Hablo Espanol responded

Hello Kerrie, we're happy you found Don to be so supportive during your experience here at Honda of Greenbelt. Feel free to reach out to us if you need anything. Have a wonderful day.

January 31, 2025

Kept me informed about my car. Very professional. . H.h.h.h.h.h.g More

by tmrolln
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn't get his name
Feb 03, 2025 -

Honda of Greenbelt- Se Hablo Espanol responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 31, 2025

I'm familiar with this dealership. It's relaxing, accommodating and clean. Staff members are friendly. More

by Janet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Feb 03, 2025 -

Honda of Greenbelt- Se Hablo Espanol responded

Hello Janet, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

January 31, 2025

I took my mom's car in for a recall. David in Service handled it. He kept me informed and promptly called me when the car was ready. It was a stressless process. The whole team is very f More

by reeseb2012
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Dyson, Dennis Sowah, Calvin Wright
Feb 03, 2025 -

Honda of Greenbelt- Se Hablo Espanol responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 28, 2025

Had a great experience with David. He provided great customer service and answered all of my questions and concerns. I will definitely be back and will be looking for him! More

by Evelyn Cruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Feb 01, 2025 -

Honda of Greenbelt- Se Hablo Espanol responded

Hi Evelyn, we're happy to hear you had such a positive experience with David! We look forward to your next visit! Take care!

December 20, 2024

it is being three months i am still strugglig with my permanent title. i call many times to tiltel department but still there is no response. not sure where or whom i should reach to get the things done More

by himanshu.goyal01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dennis Sowah, Rose Bayat
Dec 22, 2024 -

Honda of Greenbelt- Se Hablo Espanol responded

We are genuinely sorry to hear about the issues you faced with our Title Department. Your feedback is invaluable, and we take it very seriously. It’s clear that we did not meet the standards of service that you expect. We are committed to improving our service experience and will address your concerns with our team. We want every customer to feel respected and valued, regardless of the situation. We will have Daysha Rose, our Title Manager reach out to you today directly. She will work closely with you to address and resolve your concerns. Tammy Darvish General Manager tdarvish@group1auto.com

December 06, 2024

Good great, excellent friendly concern polite respectful and team work also great customer service discipline More

by janesiapalmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres and Lansana the technician
Dec 08, 2024 -

Honda of Greenbelt- Se Hablo Espanol responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Honda of Greenbelt! If you have any further questions, please give us a call. We're always happy to help!

December 05, 2024

Great experience. Special thanks to Amit and the Greenbelt for putting together a great for my first car. More

by Dilip Reddy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amit Vora
Dec 08, 2024 -

Honda of Greenbelt- Se Hablo Espanol responded

Hello Dilip, we're happy you found our staff to be so supportive during your experience here at Honda of Greenbelt. We are always more than happy to assist you if anything else comes up. Take care!

December 03, 2024

I was not satisfied and I don't understand what going on want I'm come for service or another issues More

by Brice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pete Castiglioni
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