Honda of Greenbelt- Se Hablo Espanol
Greenbelt, MD
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Wow! ! Today, I had the best service appointment ever. It appears a change in management turned their department around compared to my last experience, whi ! Today, I had the best service appointment ever. It appears a change in management turned their department around compared to my last experience, which was not good. Leslie, the service tech, listened to me and communicated well throughout the process. The atmosphere was professional, pleasant, and clean. They honored the coupon that they mailed me for a discount oil change. They provided issues with the car (printed copy & online message) that I could consider fixing (with no pressure to do so.) I may have them fix a couple of safety issues. They even cleaned my car!! A great experience that gives me the confidence to continue to use them. More
I had my first oil change in my car and I was very impressed with this dealership. It was clearly marked where to pull in, the advisor, David, met me at my car. He checked me in told me I'd be in and impressed with this dealership. It was clearly marked where to pull in, the advisor, David, met me at my car. He checked me in told me I'd be in and out in an hour and a half. He told me where the lounge was and within 30 minutes I got a text that I needed to acknowledge about suggestions. Then about 39 minutes later David was calling me to tell me I was ready to go. From start to finish, this was a great experience. More
This review is about the service that was recently performed on my vehicle. Online scheduling was easy and I got a preferred time frame. I received courteous and friendly service. I was kept updated v performed on my vehicle. Online scheduling was easy and I got a preferred time frame. I received courteous and friendly service. I was kept updated via text via the status of service via text. Check out was also easy. More
This was my first visit to this dealership. I was very pleased with the customer service and the very well organized and clean customer areas. Hugo was my service advisor. He was fantastic! I was very pleased with the customer service and the very well organized and clean customer areas. Hugo was my service advisor. He was fantastic! More
Excellent Service, prompt to help. Once you arrive they guide you to process that have to be done. After that, they provide recommendations according to keep you aware about your car Once you arrive they guide you to process that have to be done. After that, they provide recommendations according to keep you aware about your car condition. More