Honda of Greenbelt- Se Hablo Espanol

My welcome was great I was asked all the questions about my car I made sure if my car was going to be ready within the time to my surprise was ready two hours before. I left happy Fernando as always attenti my car I made sure if my car was going to be ready within the time to my surprise was ready two hours before. I left happy Fernando as always attentive, professional made my day !!!. More

The difference in experience between Sales team and Finance team is astronomical. Our sales rep was incredible: courteous, consistent, knowledgeable, worked to ensure all questions answered, went out o Finance team is astronomical. Our sales rep was incredible: courteous, consistent, knowledgeable, worked to ensure all questions answered, went out of his way to ensure needs were met. If rating on sales experience only, this would be five stars. But the finance department was unprofessional. In front of us, finance was rude and yelling at Sales. Finance had different answers to questions than Sales. Finance didn't understand the difference between new registration and registration transfer. Finance couldn't process our bank's form to perform a direct deposit to the dealership until 2 weeks after the sale. I don't know what is going on in finance, but Honda of Greenbelt needs extra training and development for their money people. I'd recommend that any customer should check ALL advertised car features before closing, and should expect multiple follow ups with finance even if paying outright. More

Service advisor David Dyson was extremely helpful and informative anytime he came in to help another customer. He also let me know how the progress was on my car. informative anytime he came in to help another customer. He also let me know how the progress was on my car. More

Came in for my B service after the light came on, was greeted as usual by my go to service guy David Dyson right in the lane. Not long after checking in I get a personalized video of my car and a list of greeted as usual by my go to service guy David Dyson right in the lane. Not long after checking in I get a personalized video of my car and a list of the services recommended for me to click on and authorize WITH price breakdowns. This whole process couldn’t be more easy and convenient, I was in and out same day. More

Especially efficient today & super attentive. My advisor was energetic and friendly. I appreciate the text report that shows & gives the option to accept or deny additional issues. My advisor was energetic and friendly. I appreciate the text report that shows & gives the option to accept or deny additional issues. More

I had appointment recalled my Honda pilot they said everything inspected Good after I left show me Emission problem I called them let them ,they said again $241 then find something $288 charge me to everything inspected Good after I left show me Emission problem I called them let them ,they said again $241 then find something $288 charge me to fix. Everything total $541 ,the first thing the created problem they already know. More

Fernando is very friendly, trustworthy, easy to talk to, and explain the problem with your in easy to understand words. My car is running good. and explain the problem with your in easy to understand words. My car is running good. More

Very good, nice experience, welcoming ,satisfied , greatful to the customer service and care, good cars. greatful to the customer service and care, good cars. More

Efficient and courteous service. Mechanic was knowledgeable and explained things to me. Person I worked with was excellent Mechanic was knowledgeable and explained things to me. Person I worked with was excellent More

Very nice and professional. Great experience!!! My advisor Johnathan was great! Called me a lyft when shuttle wasn't available. Great experience!!! My advisor Johnathan was great! Called me a lyft when shuttle wasn't available. More