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Honda of Greenbelt- Se Hablo Espanol

Greenbelt, MD

4.4
909 Reviews

6500 Capitol Dr

Greenbelt, MD

20770

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Showing 909 reviews

May 29, 2024

I brought my car in for a B1 service. Tamekia my service adviser was excellent. Friendly and professional, she kept me updated on the service. While waiting I went into the dealer floor t More

by cleante120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamekia
May 30, 2024 -

Honda of Greenbelt- Se Hablo Espanol responded

We are glad to hear that Tamekia provided excellent service during your B1 service. However, we apologize for the missed opportunity on the dealer floor. Your feedback is valuable, and we'll work on ensuring that our team is more proactive in assisting customers who are exploring new models. Thank you for choosing us!

May 24, 2024

No satisfecho ya que no me dieron respuesta al problema y me cobraron por otra cosa que no era More

by Abarca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
Jun 07, 2024 -

Honda of Greenbelt- Se Hablo Espanol responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

May 24, 2024

The visit was forward and clear. The team was respectful and explained the diagnostic report well. More

by marla.wychehall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
May 24, 2024 -

Honda of Greenbelt- Se Hablo Espanol responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 23, 2024

They did the service on my car, but left the undercarriage with missing bolts. When I returned to ask about it, I also discovered that they forgot to add the service to my Carfax report. They tr More

by Carlos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Waleed Mahmood, Alpha Diallo, Pete Castiglioni, Rose Bayat
May 23, 2024 -

Honda of Greenbelt- Se Hablo Espanol responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

May 29, 2024 -

Honda of Greenbelt- Se Hablo Espanol responded

I apologize that you had this negative service visit experience with us. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you at tdarvish@group1auto.com. Tamara Darvish, General Manager

May 23, 2024

I have been going to this location for a while. However, my last visit was unsettling: There was inadequate communication from the staff, and the wait time was too long even after asking the staff More

by David4564
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I do not remember having to ask a lot of staff members about my car
May 23, 2024 -

David4564 responded

I hope they use this feedback to improve service.

May 23, 2024 -

Honda of Greenbelt- Se Hablo Espanol responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

May 29, 2024 -

Honda of Greenbelt- Se Hablo Espanol responded

I apologize that you experienced a long wait time to have your vehicle serviced with us and the lack of communication. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you at tdarvish@group1auto.com. Tamara Darvish, General Manager

May 23, 2024

Went here to get my car serviced. It took 2 hours to get an oil change and I had to wait 30 minutes after my car was done for someone to bring me my keys. Nice workers but slow: More

by Amoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lateef Rogers
May 24, 2024 -

Honda of Greenbelt- Se Hablo Espanol responded

Thank you for bringing this to my attention. I'd like to speak with you regarding this matter. I would like an opportunity to fix this and earn your business, please contact me at Amir Gasemy Service Director agasemy@hondaofgreenbelt.com

May 19, 2024

Excellent service they explain everything so clear they did a really good job ti my car. Thank you so munch More

by Aleyda Machado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Waleed Mahmood, Alpha Diallo, Pete Castiglioni
May 22, 2024 -

Honda of Greenbelt- Se Hablo Espanol responded

We are delighted to know that your experience was excellent! Ensuring your satisfaction is our top priority, and we value your business. We eagerly anticipate the opportunity to serve you again in the future.

May 19, 2024

Was my visit perfect? No. Was it satisfactory? Yes, beyond so. I was impressed by the immaculate appearance of the service area, including the actual shop. I was impr More

by rondeclerck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando (service manager) and Lanse (service technician)
May 22, 2024 -

Honda of Greenbelt- Se Hablo Espanol responded

Thank you for your feedback! We're glad you had a satisfactory experience with us. Fernando, our service manager, and Lanse, your technician, are valued members of our team who strive to provide excellent service. We appreciate your trust in us and look forward to serving you again at Greenbelt Honda.

May 18, 2024

The staff is friendly and has great communication with customers. I get all my maintenance done here. I wouldn’t want to go anywhere else. More

by shanice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alysia , Alpha Diallo, Pete Castiglioni
May 22, 2024 -

Honda of Greenbelt- Se Hablo Espanol responded

We're delighted to learn that your experience was friendly! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 17, 2024

They fixed my issue as per the requirements! The guy who assisted me also updated me the progress! More

by Misle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alpha Diallo, Pete Castiglioni
May 20, 2024 -

Honda of Greenbelt- Se Hablo Espanol responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

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