
Honda of Greenbelt- Se Hablo Espanol
Greenbelt, MD
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Very professional. Hugo helped me with service. He Was punctual, communicative and respectful of what I needed done. I stayed until my car was finished and I didn’t ha Hugo helped me with service. He Was punctual, communicative and respectful of what I needed done. I stayed until my car was finished and I didn’t have to wait long. More
I drove in without an appointment thinking I would have to leave the car there for days while the issue was diagnosed. I was contacted later that afternoon that my car was ready. They were honest with m to leave the car there for days while the issue was diagnosed. I was contacted later that afternoon that my car was ready. They were honest with me that it had been a minor problem and did not try to upsell me with additional service. I was grateful to be treated honestly and respectfully. More
The workers are so amazing especially kdejah! She was a huge help for me while I was out of the country. I was so worried but she made everything a breeze and kept communicating with me throughou She was a huge help for me while I was out of the country. I was so worried but she made everything a breeze and kept communicating with me throughout the process More
Fernando was very helpful during my visit to the Greenbelt location. Also David the service manager and David the service advisor were helpful to me during my recent visit. Greenbelt location. Also David the service manager and David the service advisor were helpful to me during my recent visit. More
Honda GREENBELT-specifically Marvin and Joe -saved me. I was out of state, needed to return to NJ at 4pm and civic alerted engine too hot and to stop driving. Went to dealer with no appt an hour before th I was out of state, needed to return to NJ at 4pm and civic alerted engine too hot and to stop driving. Went to dealer with no appt an hour before their closing. They couldn’t have been more helpful. Not only did they find I had almost no coolant due to likely gasket issues, but they filled the coolant so I could at least get home safely without damaging my engine. They charged me $0! I now need to follow up at home to get the cause rectified but it meant the world to me to get home. And they know I’m out of state so they likely won’t get more service from me but they really took care of me. I was in tears at their kindness. Thank you Honda GREENBELT! More
Service is fine but incredibly slow. Almost 3 hours for a simple oil change, no other add ons. And you don't really get to speak to mechanics, so it's all a game or telephone. Too many b Almost 3 hours for a simple oil change, no other add ons. And you don't really get to speak to mechanics, so it's all a game or telephone. Too many bottlenecks in the process, like needing the one manager to sign off on every final transaction, even a simple oil change, turn 30 minute jobs into multi-hour jobs, and make it not worth the time, unfortunately. So I will just buy the Honda Oil from the parts department, and get the oil changed elsewhere from now on. More