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Honda of Greenbelt- Se Hablo Espanol

Greenbelt, MD

4.4
846 Reviews

6500 Capitol Dr

Greenbelt, MD

20770

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Showing 846 reviews

August 26, 2023

Amazing experience buying my wife's new Civic EXL. Luis in sales is awesome! Incredible product knowledge and integrity. Jose Alvarado and Odey were a joy to work with. It felt like we were dealing More

by elasadya
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Sales and Jose Alvarado Manager
July 25, 2023

Easy to work with business with nice facilities and helpful staff. I worked with Mike Deshayes from sales and Ebonni Jones in finance and they took great care of me. No pushy hard sales, and Mike did a More

by drewmcdo
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike DeShayes
June 07, 2023

The convertible top of the 2008 Jaguar convertible that I just paid $21,300 for malfunctioned on my way home from the dealership. I was told to immediately bring the car back which I did. I was told you coul More

by Angelsrmlj@verizon.net
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Waleed Mahmood
Jun 09, 2023 -

Honda of Greenbelt- Se Hablo Espanol responded

Please allow me to apologize that we did not provide you with the level of service that you expect and, more importantly, deserve when doing business with us. We would like to learn more about your experience and work with you toward a resolution. Please send your name and contact information to rose@rrrautos.com. We look forward to working with you. Rose Bayat, Director of Customer Retention

March 30, 2023

He is professional and efficient during my incounter with him and I recommend him to you ! More

by teddytmw
Recommend Dealer
Yes
Employees Worked With
Dominic Owens
Mar 30, 2023 -

Honda of Greenbelt- Se Hablo Espanol responded

Our team is always here to help you out, Teddy! Thank you for supporting Pre-Owned of College Park!

January 27, 2023

They helped me get car when I needed it. The staff was very helpful in that More

by mannyz81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
'Q' Minkyu Su
Jan 27, 2023 -

Honda of Greenbelt- Se Hablo Espanol responded

Thanks for this great review of Pre-Owned of College Park! The team appreciates your support.

November 20, 2022

Edward Jordan was a gem today, instructing how to set up my iPhone with Bluetooth More

by Cliffcanoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Jordan
Nov 21, 2022 -

Honda of Greenbelt- Se Hablo Espanol responded

We are thrilled that Edward was so helpful and attentive! Thank you for choosing Pre-Owned of College Park and for sharing your feedback. Drive safely!

November 20, 2022

Edward was a gem today; instructed me how to set up Bluetooth with my phone More

by Cliffcanoe
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Edward Jordan
Nov 21, 2022 -

Honda of Greenbelt- Se Hablo Espanol responded

We are thrilled that Edward was so helpful and attentive! Thank you for choosing Pre-Owned of College Park and for sharing your feedback. Drive safely!

August 25, 2022

Rude customer service, she told me the wait time will be 1:30 minutes for oil change on my car. It took them 3:00hours to complete the service. When I asked them why it’s taking that long their response is More

by teme
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Pete Castiglioni
Aug 25, 2022 -

Honda of Greenbelt- Se Hablo Espanol responded

Please allow me to apologize Teme that we did not provide you with the level of service that you expect and more importantly deserve when doing business with us. I am very sorry for the rude treatment that you received from our team member and for the length of your visit. I would like to learn more about the employee that you worked with. Please send your contact information to rose@rrrautos.com. I look forward to working with you. Rose Bayat, Director of Customer Retention

February 20, 2022

It was my first time buying a car. I am very disappointed about the fact that the company did not give open disclosure . I felt like it was all about the business and no care for me th More

by yjames36e
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Maria in the Finance department.
Feb 21, 2022 -

Honda of Greenbelt- Se Hablo Espanol responded

We are really sorry to read that we did not provide you with the level of service that you expect and more importantly deserve when doing business with us. We would like to discuss this situation on detail with you and work towards a resolution. Please send your name and contact information to rose@rrrautos.com. We look forward to working with you. Rose Bayat, Director of Customer Retention

February 19, 2022

The most brilliant idea I have ever seen a car dealership has come up with to mitigate the waiting time of customers. The party host, Ms Stephanie is the prefect one for the job. She is lively , friendly a More

by garyinwashington
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ms Stephanie
Feb 21, 2022 -

Honda of Greenbelt- Se Hablo Espanol responded

Thank you for sharing this terrific review! We are happy to have you as a College Park Honda customer and we look forward to welcoming you back for your next visit. Drive safely!

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