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Honda of Greenbelt- Se Hablo Espanol

Greenbelt, MD

4.4
855 Reviews

6500 Capitol Dr

Greenbelt, MD

20770

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Showing 855 reviews

November 26, 2024

Honda of Greenbelt took over five hours to change a tire and do alignment. It was clear that my time was not valuable whatsoever. More

by Dan Hendrix
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andres
Nov 27, 2024 -

Honda of Greenbelt- Se Hablo Espanol responded

We apologize for the extremely disappointing experience you had in service. Your time is valuable, and we understand your frustration with the lack of attention. This is not the level of service we expect our customers to receive. We appreciate you bringing this to our attention and will use this fe edback to improve our processes. If you would like to discuss your experience further, please don't hesitate to reach out to me. Amir Gasemy Service Director agasemy@hondaofgreenbelt.com

November 26, 2024

Tech informed me (by review on paper) of a noisy windshield blade…..but didn’t fix it. The wipers were brand new. I put them on myself—maybe they needed a slight adjustment. It’s the little things t More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Donny Miller, Service Manager
Nov 28, 2024 -

Honda of Greenbelt- Se Hablo Espanol responded

I apologize that you experienced in our service department. Can you please contact me so I can make this right? I cannot find your name in our database with the name provided here; I would appreciate hearing from you using the email provided. Amir Gasemy Service Director agasemy@hondaofgreenbelt.com

November 26, 2024

Absolutely the place to be for all your Honda needs. From the welcome to the salesmen to their managers they were absolutely fantastic. The salesperson Lateef Rogers is an absolute gentleman, knows his More

by menutakor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Sowah, Lateef Rogers
Nov 28, 2024 -

Honda of Greenbelt- Se Hablo Espanol responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Honda of Greenbelt! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 25, 2024

Lleve mi para el cambio de aceite y también por un problema que este carro ha tenido desde que lo compré el carro se le cuela el agua en la puerta del trunk y ahora empezó a metérsela agua en la puert More

by Carlos Barrios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hugo and Joe from Service Department
Nov 27, 2024 -

Honda of Greenbelt- Se Hablo Espanol responded

Gracias por hablar con nosotros sobre la garantía y las reparaciones. Realmente valoramos su negocio y esperamos que todo se haya resuelto a su entera satisfacción. Si hay algo en lo que pueda ayudarlo en el futuro, no dude en comunicarse conmigo. Amir Gasemy Director de servicio agasemy@hondaofgreenbelt.com

Nov 27, 2024 -

Carlos Barrios responded

Pues la verdad no resolví mi problema en el dealer tuve que ir a un taller particular a resolver el problema del agua en la puerta del pasajero y pagar de mi bolsillo así que no fue nada satisfactorio para mí el servicio recibido.

November 25, 2024

I’m satisfied with the service I received from the dealership, and Donny is super nice, but the overall cost is little expensive. More

by cherrylin725
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donny Miller
Nov 27, 2024 -

Honda of Greenbelt- Se Hablo Espanol responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 24, 2024

Marvin is an excellent service rep! He was kind, concerned, thorough and efficient. I felt like I could trust him to make sure my car was serviced properly. More

by capjan113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Owens
Nov 26, 2024 -

Honda of Greenbelt- Se Hablo Espanol responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

November 23, 2024

Service was fast and professional, everyone was very helpful. Dealer was clean. Free coffee machine. I will definitely recommend More

by Mazen John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alpha Diallo, Pete Castiglioni
Nov 25, 2024 -

Honda of Greenbelt- Se Hablo Espanol responded

Hello John, thank you; we appreciate your feedback! Thanks again for the recommendation, and have an amazing day!

November 23, 2024

David made sure I felt personally taken care of during my visit. The waiting area is very comfortable and there is space to work or sit and relax. More

by lsm19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Dyson
Nov 25, 2024 -

Honda of Greenbelt- Se Hablo Espanol responded

Hi, we are very happy David could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 22, 2024

Mr Miller was very helpful! He is experienced, and thoughtful concerning what I need to prioritize when getting my car serviced. More

by cdbrooks75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don A. Miller
Nov 23, 2024 -

Honda of Greenbelt- Se Hablo Espanol responded

Hello, we're happy you found our staff to be so supportive during your experience here at Honda of Greenbelt. We are always more than happy to assist you if anything else comes up. Take care!

November 22, 2024

Good customer service, nice waiting room with free wifi & coffee, and clean restrooms. Thank you. More

by Vongdeuane12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
Nov 25, 2024 -

Honda of Greenbelt- Se Hablo Espanol responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

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