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Honda of Greenbelt- Se Hablo Espanol

Greenbelt, MD

4.4
845 Reviews

6500 Capitol Dr

Greenbelt, MD

20770

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Showing 845 reviews

May 23, 2024

I have been going to this location for a while. However, my last visit was unsettling: There was inadequate communication from the staff, and the wait time was too long even after asking the staff More

by David4564
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I do not remember having to ask a lot of staff members about my car
May 23, 2024 -

David4564 responded

I hope they use this feedback to improve service.

May 23, 2024 -

Honda of Greenbelt- Se Hablo Espanol responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

May 29, 2024 -

Honda of Greenbelt- Se Hablo Espanol responded

I apologize that you experienced a long wait time to have your vehicle serviced with us and the lack of communication. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you at tdarvish@group1auto.com. Tamara Darvish, General Manager

May 23, 2024

They did the service on my car, but left the undercarriage with missing bolts. When I returned to ask about it, I also discovered that they forgot to add the service to my Carfax report. They tr More

by Carlos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Waleed Mahmood, Alpha Diallo, Pete Castiglioni, Rose Bayat
May 23, 2024 -

Honda of Greenbelt- Se Hablo Espanol responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

May 29, 2024 -

Honda of Greenbelt- Se Hablo Espanol responded

I apologize that you had this negative service visit experience with us. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you at tdarvish@group1auto.com. Tamara Darvish, General Manager

May 19, 2024

Excellent service they explain everything so clear they did a really good job ti my car. Thank you so munch More

by Aleyda Machado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Waleed Mahmood, Alpha Diallo, Pete Castiglioni
May 22, 2024 -

Honda of Greenbelt- Se Hablo Espanol responded

We are delighted to know that your experience was excellent! Ensuring your satisfaction is our top priority, and we value your business. We eagerly anticipate the opportunity to serve you again in the future.

May 19, 2024

Was my visit perfect? No. Was it satisfactory? Yes, beyond so. I was impressed by the immaculate appearance of the service area, including the actual shop. I was impr More

by rondeclerck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando (service manager) and Lanse (service technician)
May 22, 2024 -

Honda of Greenbelt- Se Hablo Espanol responded

Thank you for your feedback! We're glad you had a satisfactory experience with us. Fernando, our service manager, and Lanse, your technician, are valued members of our team who strive to provide excellent service. We appreciate your trust in us and look forward to serving you again at Greenbelt Honda.

May 18, 2024

The staff is friendly and has great communication with customers. I get all my maintenance done here. I wouldn’t want to go anywhere else. More

by shanice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alysia , Alpha Diallo, Pete Castiglioni
May 22, 2024 -

Honda of Greenbelt- Se Hablo Espanol responded

We're delighted to learn that your experience was friendly! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 17, 2024

They fixed my issue as per the requirements! The guy who assisted me also updated me the progress! More

by Misle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alpha Diallo, Pete Castiglioni
May 20, 2024 -

Honda of Greenbelt- Se Hablo Espanol responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 16, 2024

The service writer was professional, courteous and very informative of the process while I was having my car serviced. More

by cdkinard27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David , Alpha Diallo, Pete Castiglioni
May 17, 2024 -

Honda of Greenbelt- Se Hablo Espanol responded

We are delighted to know that your experience was professional! Ensuring your satisfaction is our top priority, and we value your business. We eagerly anticipate the opportunity to serve you again in the future.

May 09, 2024

They are straight forward about pricing and service, and check in with you often while your car is being worked on. They go above and beyond. This is a great dealership at this location in particular. More

by Piccoflute
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David, Fernando
May 11, 2024 -

Honda of Greenbelt- Se Hablo Espanol responded

You had a fantastic experience, especially with our straightforward approach to pricing and service. It's great that we kept you updated and went above and beyond during your visit. Thank you for choosing us!

May 08, 2024

Very clean and well lit facility. Attentive staff and a well appointed waiting area. Directional signs are very easy to understand More

by papasanden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Dyson
May 09, 2024 -

Honda of Greenbelt- Se Hablo Espanol responded

That's great to hear! We're glad that you found the facility at Honda of Greenbelt to be clean, well-lit, and easy to navigate with clear directional signs. It's important to us to provide a comfortable and convenient experience for our customers. We're here to help make your time with us as pleasant as possible!

May 03, 2024

Seller was recommend by a good friend. He was knowledgeable and tried to give me the best possible deal. I will recommend him to my friends and family. More

by Carol
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lateef Rogers
May 07, 2024 -

Honda of Greenbelt- Se Hablo Espanol responded

Congratulations on your new vehicle! We're thrilled to have delivered a positive sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

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