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Honda of Greenbelt- Se Hablo Espanol

Greenbelt, MD

4.4
845 Reviews

6500 Capitol Dr

Greenbelt, MD

20770

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Showing 845 reviews

June 07, 2024

They charge the coustomer $250for known issue by the name of Diagnostic way more overchage. More

by G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alpha Diallo
Jun 17, 2024 -

Honda of Greenbelt- Se Hablo Espanol responded

G, I appreciate you taking the time to inform me about your recent service experience. I deeply regret any inconvenience you may have encountered with your diagnostic, and I would like to make things right and restore your trust as a valued client. Please reach out to me using the contact informatio n provided. Thank you for your feedback, and I’m looking forward to the opportunity to understand more about what took place during your experience. Tamara Darvish General Manager tdarvish@group1auto.com

June 06, 2024

Ms. woody was very professional and courteous regarding our need for service. She is an excellent representative! More

by Leslie Anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms. Woody.
Jun 08, 2024 -

Honda of Greenbelt- Se Hablo Espanol responded

Hi Leslie, we're happy to hear you had such a positive experience with Woody! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 05, 2024

They always left something to fix they didn’t rotate my tiers this time not software update nothing More

by Kvsarora39
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alpha Diallo, Pete Castiglioni
Jun 18, 2024 -

Honda of Greenbelt- Se Hablo Espanol responded

Thank you for sharing your feedback with us. We are committed to addressing your concerns with the utmost seriousness and conducting a thorough investigation. Amir Gasemy our service director, will reach out to you soon to gather more details and offer assistance wherever possible. Should you requir e immediate support, please feel free to contact me. Thank you, Tamara Darvish General Manager tdarvish@group1auto.com

June 03, 2024

Great service very professional clean establishment when I asked if my vehicle was ready, the sales associate got on top of it right away. Only Honda Greenbelt can provide such excellent service and I have More

by Its me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Waleed Mahmood, Alpha Diallo, Pete Castiglioni, Rose Bayat
Jun 05, 2024 -

Honda of Greenbelt- Se Hablo Espanol responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

June 03, 2024

Lady at the checkout rude. They don’t listen to what you have to say. More

by raulbonilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David
Jun 18, 2024 -

Honda of Greenbelt- Se Hablo Espanol responded

I appreciate you taking the time to inform me about your recent service experience. I deeply regret any inconvenience you may have encountered at checkout, and I would like to make amends to regain your trust as a valued client. Please reach out to me using the contact information provided. Thank yo u for your feedback, and I’m looking forward to the opportunity to understand more about what took place during your experience. Amir Gasemy Service Director agasemy@hondaofgreenbelt.com

May 30, 2024

HOLA ESTOY MUY CONTENTO PORQUE EL SERVICIO ES COMPLETAMENTE PERFECTO..EL SERBICIO FEL CLIENTE ES SUAVE ✌️✌️✌️✌️✌️ More

by blanc12275
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phillip Seton, Bruno Rodriguez, Carlos Gomez, Carlos Martinez, Gabriel Expinal, Dominic Owens, Samuel Omolaiye, Lateef Rogers, Edward Jordan, Francis Nwachu
May 31, 2024 -

Honda of Greenbelt- Se Hablo Espanol responded

¡Estamos encantados de saber que tu experiencia fue perfecta! ¡Nuestro principal objetivo es su satisfacción! Gracias por elegirnos. Estamos emocionados de poder ayudarlo nuevamente en el futuro.

May 29, 2024

I brought my car in for a B1 service. Tamekia my service adviser was excellent. Friendly and professional, she kept me updated on the service. While waiting I went into the dealer floor t More

by cleante120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamekia
May 30, 2024 -

Honda of Greenbelt- Se Hablo Espanol responded

We are glad to hear that Tamekia provided excellent service during your B1 service. However, we apologize for the missed opportunity on the dealer floor. Your feedback is valuable, and we'll work on ensuring that our team is more proactive in assisting customers who are exploring new models. Thank you for choosing us!

May 24, 2024

The visit was forward and clear. The team was respectful and explained the diagnostic report well. More

by marla.wychehall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
May 24, 2024 -

Honda of Greenbelt- Se Hablo Espanol responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 24, 2024

No satisfecho ya que no me dieron respuesta al problema y me cobraron por otra cosa que no era More

by Abarca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
Jun 07, 2024 -

Honda of Greenbelt- Se Hablo Espanol responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

May 23, 2024

Went here to get my car serviced. It took 2 hours to get an oil change and I had to wait 30 minutes after my car was done for someone to bring me my keys. Nice workers but slow: More

by Amoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lateef Rogers
May 24, 2024 -

Honda of Greenbelt- Se Hablo Espanol responded

Thank you for bringing this to my attention. I'd like to speak with you regarding this matter. I would like an opportunity to fix this and earn your business, please contact me at Amir Gasemy Service Director agasemy@hondaofgreenbelt.com

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