Honda of Gainesville

Plesantly Surprised Wow! My first contact with this dealership was via the Internet. I was some what hasitant as my car buying experiences in Gainesville were not so gre Wow! My first contact with this dealership was via the Internet. I was some what hasitant as my car buying experiences in Gainesville were not so great infact, most of my car purchases were in other cities. That changed today! I went there thinking they are not going to be able to get me in a car due to the amount of money I owed on my old car. I was pleasantly surprised. Chris and his teamed worked their butts off trying to get me into w better car. Well, to my surprised they got me into a brand new car! That's right I drove off the car lot in a car that had only 5 miles. Honda of Gainesville changed my view on purchasing cars in Gainesville. Thank you Chris and Julio! More

Best buying experience This is EZ_Rydr - For some reason, when I checked back on the recommendation I wrote, some of the info was missing - perhaps because I was doing this This is EZ_Rydr - For some reason, when I checked back on the recommendation I wrote, some of the info was missing - perhaps because I was doing this on my iPhone. Hopefully I'll get it all through this time!! Honda of Gainesville was super in EVERY way - ALL the people who I worked with, even if I don't remember all their names. I hope my A+++++ rec is heard loud and clear about Honda of Gainesville and all of the great people who helped me find my wonderful red Civic Sport Coupe! Thank you EVERYONE!!!! More

Purchasing a new car with ease Matt Like became known to me in 2012 when I purchased my first Honda Pilot from Honda of Gainesville. Throughout my tenure of owing my 2010 Honda Pilo Matt Like became known to me in 2012 when I purchased my first Honda Pilot from Honda of Gainesville. Throughout my tenure of owing my 2010 Honda Pilot, Matt Like occasionally checked in with me to make sure the vehicle wasn't giving me any problems or if he could assist me in facilitating any service needs. Matt became a personal asset to my car buying experience. Naturally, while experiencing this type of customer care and earnest concern when I became interested in a new vehicle Matt Like and Honda was the first dealership I contacted. I texted Matt, and he explained he was given a promotion, he was over internet sells, but he and Ed Baker a salesman (I would soon get acquainted with) would do whatever they could to place me in the vehicle of my choice at the price I was looking to pay. It was a pleasure to work with Ed, he had that kind of ease that is rarely found in a salesman. His laid back, yet professional behavior was appreciated. Ed shared so much about my new vehicle verses my old vehicle, and I welcomed the comparison. Ed treated me as if he was selling a vehicle to a close family member, and that's a good feeling when making such a big investment. During the entire transaction I felt ease in my purchase, and respect from everyone I encountered at Honda of Gainesville. I never felt like the dealership was just trying to place me into some vehicle to get a sell. Each person I came in contact with, be it in person or they just handle my application, I felt like they worked to get me the best deal. I'm thankful for the General Manager whom was instrumental in closing my deal, Julio Perez, the Business Manager, who took the time to explain the financing every step of the way. Matt and Ed, a great team!!! did a phenomenal job of getting me just what I wanted at a price I could afford. I highly recommend Honda of Gainesville to anyone that's looking to get into a beautiful vehicle. Honda of Gainesville has knowledgeable staff, and beautiful vehicles that will not fail. More

Little disappointing We bought a new Honda CRV and had to take it in and leave it to get the seat material changed. Husband took the car in very early (1am) so he wouldn't We bought a new Honda CRV and had to take it in and leave it to get the seat material changed. Husband took the car in very early (1am) so he wouldn't be late for work and they gave him a loaner. They told him it would be ready at 6 pm. He went to pick it up and returned the loaner and they told him the place that did the seats was closed and they couldn't get his car. We live way out in the country completely opposite direction as the car place so my husband didn't get home until 8 pm. Needless to say I was not happy. I called Frank my sales guy and he said he would look into it and was not happy either but that he would meet us near our home and bring the car and take back the loaner which was a new Honda CRV since the loaner place was closed. Very nervous to drive a brand new car that isn't ours. Frank met us and said to say sorry they gave us a $25.00 MC gift card. After he left I realized the cargo tray was not their and my steering wheel cover from the old car was also gone. I was going to put it on after we got the car back. Frank said he would replace it and I called once to check and he said he couldn't find one like the one I had. So I offered to go to the car store that had one. I tried to call him yesterday and he wouldn't take the call and never returned my call so I guess that's the end of caring about something being stolen out of my car. On top of that the back seat is very hard to lock down since they did the work. All in all not very impressed with the time the work took, not knowing the hours of their seat place, wasting my husbands time, having something stolen out of my new car and on top of it the seat people left their trash in the car. The icing on the cake was my sales person apparently not caring anymore and making me have to seem petty about the steering wheel cover. More

Fresh Experience Honda of Gainesville made a really good impression on me. It will be the first dealership my family and I will go to look for a replacement vehicle. Honda of Gainesville made a really good impression on me. It will be the first dealership my family and I will go to look for a replacement vehicle. The sales staff were very friendly. Craig Edens was particularly amazing. He connected with my wife and I looking for the features that would help us enjoy our vehicle better and gave us a really good deal. I would recommend him to anyone that would visit in the future. More

Very good customer service Everyone was very friendly and worked hard to get us a good deal! Chris Irvin helped get us a good deal on the car, James Quesenbarry got the car for Everyone was very friendly and worked hard to get us a good deal! Chris Irvin helped get us a good deal on the car, James Quesenbarry got the car for us and showed us how to use all of the features, and Julio Perez got us a good deal for the platinum warrantee More

Repeat customer We've purchased a few vehicles over the years from Gainesville Honda and every experience has been excellent. The staff, particularly Craig Edens, is We've purchased a few vehicles over the years from Gainesville Honda and every experience has been excellent. The staff, particularly Craig Edens, is helpful and friendly and their pricing (once you get past the addendum) is very fair. Never a complaint. I've never felt pressured to purchase additional items (warranties, coatings, etc.) from their finance folks (Luis Espana is awesome!) and their service department is also excellent. More

review Experience with Chris was wonderful.what's he made initial contact with me I felt very comfortable having conversation with him about the type of vehi Experience with Chris was wonderful.what's he made initial contact with me I felt very comfortable having conversation with him about the type of vehicle I was looking for. Chris make sure that I got exactly what I was looking for in nothing more he understood my needs and wants. I would recommend Cris as a salesperson to anyone. job well done More

WOW GREAT SERVICE, FELT LIKE WE WERE FAMILY!!! Had James Quesenberry, as our salesperson, made the transaction of buying a new car and trading two vehicles a breeze! He is very caring young man and Had James Quesenberry, as our salesperson, made the transaction of buying a new car and trading two vehicles a breeze! He is very caring young man and went beyond what we expected in a new car deal, he even stayed past closing time to make sure we were well informed and how everything worked in our new Pilot. Do your self a favor and visit James Q. you won't be sorry! JoAnn & Gary, Ocala, FL. All the staff we had contact with was very welcoming and explained every detail regarding a new car purchase!! More

My experience with Honda was excellent..Chris was down to earth he was very helpfull he made sure I got the car I wanted and not buy just any car with Honda was excellent..Chris was down to earth he was very helpfull he made sure I got the car I wanted and not buy just any car More